Anyone used Autoscan for a service?

Sand Wedge · 28-09-2010 9:45am #1

Has anyone used Autoscan for a service and what did you think of the level of service?

http://www.autoscan.ie/

28-09-2010 9:54am

The site makes them look like right knobs "unlike traditional garages we go to the root cause of the problems................", "a full or part service twice a year .................."

also in one of the pictures a chap is attacking a little nut with an adjustable spanner :rolleyes:

May well be fine but they appear like clowns from the site.

thebullkf · 28-09-2010 10:06am

not personally, i use Byrne&Treacy, based in Crumlin.

Excellent service,top notch Diagnostic equipment.

they servicer and repair BMW,Mercedes,Audi etc.

more importantly i trust them.

full service( incl lights adjusted,emissions test,new wipers as standard)

014536830

28-09-2010 10:44am

thebullkf wrote: »

full service( incl lights adjusted,emissions test,new wipers as standard)

how much is a full service if nothing out of the ordinary is required ?

Mr Benevolent · 28-09-2010 10:48am

RoverJames wrote: »

how much is a full service if nothing out of the ordinary is required ?

Probably a friggin' fortune.

28-09-2010 11:31am

Confab wrote: »

Probably a friggin' fortune.

Yeah, was thinking the same, wiper blades fair enough but a beam reset and emissions test. Wouldn't want to be paying for either of them unless my beams were out or I had a problem.

thebullkf · 28-09-2010 12:04pm

sorry for the delay,

all of the above come as standard with their full service.

prices depend on the make/model/year of your car-my friends car was dearer than mine even though the plugs didn't need changing-due to the dearer oil being used etc.(i think:o)

other garages say a full service an all they do are air filter,oil,oil filter.
for the same money.

i have no affiliation with them,just got put on to one of the mechanics years ago to service my heap of crap,he gave me a full rundown of what was needed,tightened the handbreak,put valve caps on the wheels. {i know they're silly little things,but it indicates a mechanic who cares imo-he's a youngish enough fella,but delivers old school service}
i haven't looked back since and he now happens to be part owner.

28-09-2010 12:19pm

thebullkf wrote: »

sorry for the delay,

all of the above come as standard with their full service.

prices depend on the make/model/year of your car-my friends car was dearer than mine even though the plugs didn't need changing-due to the dearer oil being used etc.(i think:o)

.

How much was your full service and how much was your friend's full serice and what cars do you both have ?

28-09-2010 3:45pm

Hi,
I was about to post the same thread as I see today's citydeal.ie is a discount full service with autoscan - 53 euro down from 120.
I figure can't go wrong there? Haven't had a service beyond NCT check last Dec and mileage is still low but it should probably have another anyway

So do ye reckon worth it? Trust them well enough?

Joncc · 04-10-2010 1:27pm

Hi all,

So I've been a boards member for a while, I don't tend to post but I think these guys deserve a recommendation .

I bought the city deal voucher for Auto Scan and got it serviced last week. I was very impressed by the level of service. They were extremely thorough (even down to the brake fluid pressure and pollen filter ). I had a couple of things to be changed, they charged the cost price for the parts and then a small fee for the labour.

They've been open a couple of months and it's run by a lovely Polish couple. Just so you know I'd never met these people before but I'll gladly be going back there again.

There's my two pence anyway, hope that helps.

04-10-2010 2:15pm

Joncc wrote: »

(even down to the brake fluid pressure and pollen filter )

brake fluid pressure ?

mullingar · 04-10-2010 3:18pm

RoverJames wrote: »

The site makes them look like right knobs "unlike traditional garages we go to the root cause of the problems................", "a full or part service twice a year .................."

also in one of the pictures a chap is attacking a little nut with an adjustable spanner :rolleyes:

May well be fine but they appear like clowns from the site.

Yup, Does not inspire any confidence in their workshop if they use tools like this

(And his finger nails are far too clean

)

no-it-all · 06-10-2010 3:31pm

Hi All,

Seriously, has anyone used Autoscan with the city deal voucher. I bought the voucher alright on impulse but I dont think i will use it - too many alarm bells have since rang in my ears. You know what they say,if it sounds too good to be true...

53 euro is ridiculously cheap for a basic service never mind a full one,where does the profit come in.This doesnt cover the engine oil for god sake which makes me think that they will be pouring low grade poor quality engine oil/water into the car,which will ruin it!!

I would of course love to avail of this offer but think it mightnt be the best idea,unless someone who has already used the voucher can come on and advise otherwise???Any advice at all would be appreciated!

Owen · 06-10-2010 3:38pm

For 53 Euro to include labour, profit and filters, I can only imagine the grade of oil they use. Flora sunflower probably.

06-10-2010 3:40pm

no-it-all wrote: »

Hi All,

Seriously, has anyone used Autoscan with the city deal voucher. I bought the voucher alright on impulse but I dont think i will use it - too many alarm bells have since rang in my ears. You know what they say,if it sounds too good to be true...

53 euro is ridiculously cheap for a basic service never mind a full one,where does the profit come in.This doesnt cover the engine oil for god sake which makes me think that they will be pouring low grade poor quality engine oil/water into the car,which will ruin it!!

I would of course love to avail of this offer but think it mightnt be the best idea,unless someone who has already used the voucher can come on and advise otherwise???Any advice at all would be appreciated!

Tbh a lot of the citydeals are extremely cheap. 50 euro for a 150 hotel stay, 99 for a 275 hotel stay, 180 for 400euro teeth whitening, 7.50 for 2 courses at a restaurant... I don't know how it works but given the citydeals work on minimum volume bought (if not enough people buy then no vouchers are sent out and the charge isn't applied to you), that must be how the money is made. I've bought a number of citydeals and been happy each time so I wouldn't be TOO quick to dismiss it. Places might also do it as a one-off and happily make a loss as if they do a good job they'll be recommended and you might go back in future.

Anyway my car is booked in for Friday. I'm not a typical motors expert! but I will report back and say if I'm happy.

kerten · 06-10-2010 5:01pm

PaintDoctor wrote: »

For 53 Euro to include labour, profit and filters, I can only imagine the grade of oil they use. Flora sunflower probably.

It depends how you defined profit here.

I expect them to make 5-15 euro profit for a simple oil+oil filter+basic checks service for small engine car with proper oil(@trade prices not halfords) and geniune oil filter. It is not valid for 4+ cylinder engine or premium brands of course. If you have one of them then expect sunflower oil

It sounds like a creating a customer base with very small-profit deals for a new business.

And we always have a right to ask parts and oil they use before they put them in car.

Asking details of any service is always a good practice unless you don't believe every word you hear form service supplier.

Owen · 06-10-2010 5:07pm

kerten wrote: »

I expect them to make 5-15 euro profit for a simple oil+oil filter+basic checks service for small engine car with proper oil(@trade prices not halfords) and geniune oil filter. It is not valid for 4+ cylinder engine

I couldn't understand how good oil could be included in a service for that price TBH. I have a 2 4 cylinder cars I service myself, and I buy my own oil. It's bound to be some 10W40 no brand oil they're using.

BTW, 5-15 euro profit on an oil change which includes a visual inspection of the car doesn't sound right either. You get what you pay for - now I'm not saying for one minute that the places charging mental money for the same are right to do so, but to have your car serviced properly, it should be done at a price which includes :

A high grade oil
A good quality filter, OEM or equivilant
A properly trained mechanic
The properly trained mechanics eyeballs as he does an inspection on your car.

These cheap places that do low cost oil changes remind me of the hell holes in NYC that do the same, a quick oil flush by untrained monkeys.

Owen · 06-10-2010 5:08pm

Christ, I've just realised now by posting my last post, it'll turn into another thread like the one about how much it should cost to change 4 tyres. Doh! :pac:

kerten · 06-10-2010 5:19pm

PaintDoctor wrote: »

Christ, I've just realised now by posting my last post, it'll turn into another thread like the one about how much it should cost to change 4 tyres. Doh! :pac:

No it won't. I hate chinese and partially worn tyres too

I completely agree with you about cost of proper maintanence by proper mechanics. But this is a deal not their list price. And I am sure it is just

oil change +
oil filter change +
check brake pads maybe lights = 30 mins max for a mechanic

And there are places which charges you 120 euro for same service for 1.2 lt cars which is insane. Another topic though.

I excluded big engines that needs proper full synthetics from my previous post.

It is not impossible for a deal to create customer base then charge same people 90-100 for same service maybe more. I agree that you get what you paid for.

If people expects to have complete full service(it means at least 2 hours labour for me) for their car for 53 euro, they should wake up

Owen · 06-10-2010 5:24pm

kerten wrote: »

I completely agree with you about cost of proper maintanence by proper mechanics. But this is a deal not their list price. And I am sure it is just

oil change +
oil filter change +
check brake pads maybe lights = 30 mins max for a mechanic

Totally agree, but even if it is a deal, they're still making money. They wouldn't do it at a loss, and the oil they're going to be using will be questionable.

06-10-2010 8:20pm

kerten wrote: »

No it won't. I hate chinese and partially worn tyres too

I completely agree with you about cost of proper maintanence by proper mechanics. But this is a deal not their list price. And I am sure it is just

oil change +
oil filter change +
check brake pads maybe lights = 30 mins max for a mechanic

And there are places which charges you 120 euro for same service for 1.2 lt cars which is insane. Another topic though.

I excluded big engines that needs proper full synthetics from my previous post.

It is not impossible for a deal to create customer base then charge same people 90-100 for same service maybe more. I agree that you get what you paid for.

If people expects to have complete full service(it means at least 2 hours labour for me) for their car for 53 euro, they should wake up

They told me it would be an hour and half
The details were also more than that, I'll see if I can find it...

aha here we go:

Thanks to your support the deal "?53.50 instead of ?119 for an Annual 25 Point Service Plus which includes changes of oil, air filter, top-ups of coolant antifreeze, gearbox oils and much more to get your car ticking over perfectly with Autoscan - Save 55%" was a success!

-Corkie- · 06-10-2010 8:27pm

That price couldnt be right. Even if you bought the oil and oil filter yourself it would cost you nearly that. Thats if you have all the correct tools..

06-10-2010 8:41pm

bluewolf wrote: »

They told me it would be an hour and half
:

They are liars or else very poor mechanics so as well as having a sh1t site.

Oil change, quick peak at air filter and spark plugs. Glance at coolant & brake fluid reservoir, look at pads and run a finger or screwdriver to see are discs ok and peak at shocks to see are they leaking etc would no way take anywhere over 30 mins.

06-10-2010 8:55pm

-Corkie- wrote: »

That price couldnt be right. Even if you bought the oil and oil filter yourself it would cost you nearly that. Thats if you have all the correct tools..

It was a once off deal, not a normal price

RoverJames wrote: »

They are liars or else very poor mechanics so as well as having a sh1t site.

Oil change, quick peak at air filter and spark plugs. Glance at coolant & brake fluid reservoir, look at pads and run a finger or screwdriver to see are discs ok and peak at shocks to see are they leaking etc would no way take anywhere over 30 mins.

*shrug*

We'll see after friday. If car is fecked, well... :pac:

06-10-2010 8:58pm

bluewolf wrote: »

*shrug*

We'll see after friday. If car is fecked, well... :pac:

It won't be fecked

They just won't have spent an hour and a half working on it, they'll change the oil and filter and have a quick peak around. Perhaps suggesting a few things need doing

-Corkie- · 06-10-2010 9:00pm

Sounds too good to be true tbh. Let us know how you get on though. Btw roverjames the picture of the man with the spanner is a generic one and not from the place in question. I got pictures like those for my own website they are kinda like google images only you pay a small fee for them..

06-10-2010 9:04pm

RoverJames wrote: »

It won't be fecked They just won't have spent an hour and a half working on it, they'll change the oil and filter and have a quick peak around. Perhaps suggesting a few things need doing

Male relative is coming I know I'd get fleeced if I was there on my own

I'm already dreading the "we really recommend you spend 200 euro on xyz" and I won't know what's what
tbh it's not sounding the healthiest anyway, it really does need a proper look over

mullingar · 06-10-2010 9:07pm

-Corkie- wrote: »

Sounds too good to be true tbh. Let us know how you get on though. Btw roverjames the picture of the man with the spanner is a generic one and not from the place in question. I got pictures like those for my own website they are kinda like google images only you pay a small fee for them..

I posted the picture, to save a few € on copyright and as an opportunity to advertise their own workshop, why didn't they just take a picture of their own workshop and staff?

Still does not inspire any confidence to me

Owen · 06-10-2010 9:09pm

See, even if it's a special one off price, they still won't do it at a loss, they won't be doing it to break even, they'll be doing it to make some sort of profit, so they must be using the cheapest of the cheap oil.

kerten · 06-10-2010 10:20pm

Agreed on max 30 mins servicing 45 mins at most if they have nothing to do.

If owner of the car is interested in quality of work, just stay there and watch them if they allow. then you will see what they are doing and changing. #

if you wanna test their limits take a 3.0 lt BMW to there and ask them use a proper full synthetic oil there

autoscan · 07-10-2010 1:05pm

kerten wrote: »

Agreed on max 30 mins servicing 45 mins at most if they have nothing to do.

If owner of the car is interested in quality of work, just stay there and watch them if they allow. then you will see what they are doing and changing. #

if you wanna test their limits take a 3.0 lt BMW to there and ask them use a proper full synthetic oil there

Hi All,
Don’t no if i should leave my comment, but decided to do it. Im Auto Scan owners wife. Have to admit, our web site is not so good, but that’s will change soon. I did that web site myself, but I shouldn’t

., I should ask professional. About oil what we are using, it is middle class engine oil made in Germany GM. Of course you can find more expensive oil on the market, but also you can find oil half cheaper from that we are paying. For BMW 3.0 l we will use proper oil as well

. Deal on City Deal was done not 2 make profit, only 2 get customers to whom we can prove how good and trustful we are

, thanks every one for comments :rolleyes:

07-10-2010 2:13pm

Hi, welcome along and thanks for the info

I would really remove this bit from the site "unlike traditional garages we go to the root cause of the problems................" it doesn't at all sound well, sort of the rest of them are clowns but we are not message, not the way to go really.

STForSale · 07-10-2010 2:17pm

PaintDoctor wrote: »

See, even if it's a special one off price, they still won't do it at a loss, they won't be doing it to break even, they'll be doing it to make some sort of profit, so they must be using the cheapest of the cheap oil.

Where do you get off talking is such matter of fact terms about a company you obviously know nothing about?

I'm sure one man bands would find it hard to operate at cost or even below cost prices but larger companies with a bit or working capital will often do promotions like this as they see long term benefits.

Did people who bought hotel deals recently have to sleep in the lobby or cook their own breakfast?

See it for what it is, a promotion.

thebullkf · 07-10-2010 2:20pm

jesus h. christ folks...the negative comments (unfounded:rolleyes:) about this company are outrageous.

wait till we get feedback from someone who's gotten an actual service off them.

07-10-2010 2:24pm

autoscan wrote: »

About oil what we are using, it is middle class engine oil made in Germany GM.

What make is it ? Do ye stock all viscosities of it ?

thebullkf · 07-10-2010 2:36pm

RoverJames wrote: »

What make is it ? Do ye stock all viscosities of it ?

if its the best on the market,will you be satisfied?would you go to them if they were making a loss on it??
i think the lady said it was a spread the word offer??

i mean if my car was a 3.0l BMW ,i wouldn't be goung there anyway,the cost is irrelevant,but thats just me personally.-there's only 2 garages i'd go to.

no-it-all · 07-10-2010 2:37pm

Cheers BlueWolf,

It would be great to get some educated feedback on this. If this is a genuine promotion by a new company then they deserve for all this negativity to be corrected. However if is is dodgy then people should know.

Thanks again!

07-10-2010 2:39pm

thebullkf wrote: »

if its the best on the market,will you be satisfied?would you go to them if they were making a loss on it??
i think the lady said it was a spread the word offer??

i mean if my car was a 3.0l BMW ,i wouldn't be goung there anyway,the cost is irrelevant,but thats just me personally.-there's only 2 garages i'd go to.

I'm just wondering do they put the correct viscosity oil in each car or just lash in 10w40 to every car as I KNOW some garages do that and they reckon it is fine. The lady has already stated it is not the best on the market. Why wouldn't you bring your car there ? Surely that's a bit negative of you to say, no ?

07-10-2010 2:40pm

no-it-all wrote: »

Cheers BlueWolf,

It would be great to get some educated feedback on this. If this is a genuine promotion by a new company then they deserve for all this negativity to be corrected. However if is is dodgy then people should know.

Thanks again!

Weren't you the one going on about alarm bells ?

no-it-all wrote: »

but I dont think i will use it - too many alarm bells have since rang in my ears. You know what they say,if it sounds too good to be true...

Owen · 07-10-2010 4:11pm

STForSale wrote: »

Where do you get off talking is such matter of fact terms about a company you obviously know nothing about?

Chill the feck down. It's an internet forum, not someone raping your first born. I 'get off' making such comments by being in the trade for a long time, and like any owner of any car, by buying oil often. If the service is 50 odd Euro, even at trade price an oil filter could be between 5-10 euro, more sometimes. That leaves 40 to make a profit, and supply oil. I'd wager the 4 litres of so of oil is costing 20/25 Euro, which means it won't be the may west.

I know a place in Cork doing 99 Euro services, and the oil they're using I wouldn't put in a lawnmower.

Autoscan, fair play for coming onto the forum and saying hello. I genuinely mean that. And if you are using proper low SAPS oils with suitable grades for various engine needs, then I apologise. I hope I'm wrong.

thebullkf · 07-10-2010 5:17pm

RoverJames wrote: »

I'm just wondering do they put the correct viscosity oil in each car or just lash in 10w40 to every car as I KNOW some garages do that and they reckon it is fine. The lady has already stated it is not the best on the market. Why wouldn't you bring your car there ? Surely that's a bit negative of you to say, no ?

i said i wouldn't go there if my car was a 3.0l BMW.
i'd go to a BMW dealer to keep up service history,failing that i'd go to a mechanic i recommended on boards before.

what garages do that?--name and shame thats a disgrace and precisely why i only use the other.previously recommended garage.

thebullkf · 07-10-2010 5:20pm

PaintDoctor wrote: »

Chill the feck down. It's an internet forum, not someone raping your first born. I 'get off' making such comments by being in the trade for a long time, and like any owner of any car, by buying oil often. If the service is 50 odd Euro, even at trade price an oil filter could be between 5-10 euro, more sometimes. That leaves 40 to make a profit, and supply oil. I'd wager the 4 litres of so of oil is costing 20/25 Euro, which means it won't be the may west.

I know a place in Cork doing 99 Euro services, and the oil they're using I wouldn't put in a lawnmower.

Autoscan, fair play for coming onto the forum and saying hello. I genuinely mean that. And if you are using proper low SAPS oils with suitable grades for various engine needs, then I apologise. I hope I'm wrong.

yeah but its an introductory offer..... non profit making she said so herself.

what's the story with that garage in cork?

no-it-all · 08-10-2010 11:58am

RoverJames wrote: »

Weren't you the one going on about alarm bells ?

Roverjames,whats your point?Yes I did say that I didnt want to get the service because alarm bells were ringing,and i also said that I would love to be wrong which is why I came on here to find out. If the offer turns out to be genuine then it will be good to clear it up for bouth my own sake and for Autoscans.

However I have no idea why your even on this forum as you have contributed nothing except from negative remarks,you were the first to reply to the thread saying the website makes them look like knobs - well theres a very helpful educated remark which ironically makes you look like a knob!So take your pointless comments and ramblings about Cork garages to a forum that might give a sh1te.

I came on here to get educated feedback on Autoscans service,something that Bluewolf has said he will give. So that makes my effort worthwhile. You came on here to be a pr1ck and wind people up,and I suppose you must be happy with your achievemnts too.

08-10-2010 12:01pm

no-it-all wrote: »

However I have no idea why your even on this forum as you have contributed nothing except from negative remarks,..............You came on here to be a pr1ck and wind people up,and I suppose you must be happy with your achievemnts too.

I agree, I've never helped anyone out with advice on boards.ie, no one has ever pm'd me either asking for advice. Shame on me. :pac: :pac:

08-10-2010 3:34pm

Relative kindly brought it up for me while I was at work. 2 of the mechs spent an hour on it, he watched them, told them it might be sounding a bit dodgy and they went out for a quick spin about with him to make sure it was ok afterwards. Car in great condition apparently xD
Haven't driven it myself yet to check but seems to have been a good job.

Sorry I couldn't be more helpful I know it doesn't sound much

Nonoperational · 08-10-2010 3:44pm

PaintDoctor wrote: »

Chill the feck down. It's an internet forum, not someone raping your first born. I 'get off' making such comments by being in the trade for a long time, and like any owner of any car, by buying oil often. If the service is 50 odd Euro, even at trade price an oil filter could be between 5-10 euro, more sometimes. That leaves 40 to make a profit, and supply oil. I'd wager the 4 litres of so of oil is costing 20/25 Euro, which means it won't be the may west.

I know a place in Cork doing 99 Euro services, and the oil they're using I wouldn't put in a lawnmower.

Autoscan, fair play for coming onto the forum and saying hello. I genuinely mean that. And if you are using proper low SAPS oils with suitable grades for various engine needs, then I apologise. I hope I'm wrong.

Which place is that? Used Autofast in Ballincollig for my previous car and they used the correct 10w40 semi. The brand was Shell Helix which is a perfectly adequate 10W40.

thebullkf · 08-10-2010 3:49pm

gpf101 wrote: »

Which place is that? Used Autofast in Ballincollig for my previous car and they used the correct 10w40 semi. The brand was Shell Helix which is a perfectly adequate 10W40.

that question has been asked....and answered :rolleyes:

Owen · 08-10-2010 4:19pm

Less of the smiley faces and sarcasm please, I have to make a living in the trade in Cork, and am not about to go bad mouthing a local business on a public internet forum who could do the same to me just as easily.

08-10-2010 4:25pm

I am still waiting on you to answer a question I asked earlier in this thread !

thebullkf wrote: »

that question has been asked....and answered :rolleyes:

Eoin · 08-10-2010 4:27pm

no-it-all banned for 3 days for personal abuse. Less of that shìte when you get back please.

Nonoperational · 08-10-2010 4:36pm

Fair enough but if you know a place is using crappy oil then I don't see why you wouldn't say it. It's very easy to come on here a say that a random place that you can't name uses crappy oil as a way to support your argument.

What oil wouldn't you use in a lawnmore anyway?! The vast majority of semi-synthetic 10w40 oils are perfect.

Anyone used Autoscan for a service?

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