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UPC connection dropping when max transfer speed reached

  • 07-07-2010 06:42PM
    #1
    snappieT
    Registered Users, Registered Users 2 Posts: 3,357 ✭✭✭


    Hi all,

    I'm having some trouble with my UPC connection in the last month or so. Whenever I push a lot of traffic through (such as scp-ing a large file over), such that the modem reaches its peak speed, the connection frequently (but not always) dies.

    The sync LEDs on the front of the modem remain fine, and a WAN DHCP refresh from my router gets the bits flowing again. I've tried with 3 different routers and with a direct connection to the PC, but it still happens, and is very annoying.

    Does anyone have any suggestions as to how I could resolve this? I've had UPC for 18 months now and this was never a problem before.

    I have the Cisco EPC2203 (branded as Scientific Atlanta) running epc2203-E10-13-v202r1262-091209cs. Receive level is at -6.9 dBmV and transmit at 49.7 dBmV.

    -S


Comments

  • #2
    center15
    Registered Users, Registered Users 2 Posts: 786 ✭✭✭center15


    snappieT wrote: »
    Hi all,

    I'm having some trouble with my UPC connection in the last month or so. Whenever I push a lot of traffic through (such as scp-ing a large file over), such that the modem reaches its peak speed, the connection frequently (but not always) dies.

    The sync LEDs on the front of the modem remain fine, and a WAN DHCP refresh from my router gets the bits flowing again. I've tried with 3 different routers and with a direct connection to the PC, but it still happens, and is very annoying.

    Does anyone have any suggestions as to how I could resolve this? I've had UPC for 18 months now and this was never a problem before.

    I have the Cisco EPC2203 (branded as Scientific Atlanta) running epc2203-E10-13-v202r1262-091209cs. Receive level is at -6.9 dBmV and transmit at 49.7 dBmV.

    -S

    Same issue here now, UPC Engineer coming out on Monday to take a look. Did you get it resolved?


  • #3
    snappieT
    Registered Users, Registered Users 2 Posts: 3,357 ✭✭✭snappieT


    center15 wrote: »
    Same issue here now, UPC Engineer coming out on Monday to take a look. Did you get it resolved?

    Never called UPC about it, but I moved the modem to another room (with stronger signal) and the problem resolved itself.


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