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Norman Voyager - Celtic Ferries (aka LD Lines)

2

Comments

  • Registered Users, Registered Users 2 Posts: 4,142 ✭✭✭olaola


    Used them in October. It was the old ship then so havn't tried the Norman Voyager yet.

    I hope they've pulled their socks up as the boat was 2 hours late departing without any explanation.
    On board it was 80% truckers and by 10pm they were mostly drunk truckers...Then the fun and games started with the punch ups between the drunken Irish and South African truckers..

    As I said, I hope they've pulled their socks up but they seem to make Ryanair look like highly polished professionals

    http://www.seabreezes.co.im/index.php?option=com_content&view=article&id=153:celtic-concerns-as-norman-voyager-loses-sailings&catid=30:ferry-world&Itemid=51

    If you go on any Ferry in Oct, it's going to be 80% truckers, and you're going to get delays in the winter all the time due to weather.
    A general word of warning! :D


  • Registered Users, Registered Users 2 Posts: 322 ✭✭munsterleinster


    Winter Weather:confused: ...4th October is hardly winter...Was sunny & calm at departure and arrival too...

    At least their efficient at one thing... getting their staff posting on boards.ie:P
    olaola wrote: »
    If you go on any Ferry in Oct, it's going to be 80% truckers, and you're going to get delays in the winter all the time due to weather.
    A general word of warning! :D


  • Registered Users, Registered Users 2 Posts: 4,142 ✭✭✭olaola


    Winter Weather:confused: ...4th October is hardly winter...Was sunny & calm at departure and arrival too...

    At least their efficient at one thing... getting their staff posting on boards.ie:P

    Indeed. I have worked for a Ferry company (way) back in my student days. But it was definitely not Celtic Link. Which is why I'm aware of the trucker/winter weather scenario.


  • Registered Users, Registered Users 2, Paid Member Posts: 2,337 ✭✭✭ollaetta


    On board it was 80% truckers and by 10pm they were mostly drunk truckers...Then the fun and games started with the punch ups between the drunken Irish and South African truckers..

    This reminded me of a crossing on the old boat when we were all in the bar watching England and France playing a football match. Zidane got two late goals to win it resulting in a Scot and and an English trucker boxing the head off each other.


  • Registered Users, Registered Users 2 Posts: 4,604 ✭✭✭dave1982


    Hi 'i'm traveling next week by celtic ferries are they using both ferries or just the new one?


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  • Registered Users, Registered Users 2 Posts: 360 ✭✭SACH Central


    dave1982 wrote: »
    Hi 'i'm traveling next week by celtic ferries are they using both ferries or just the new one?

    Just the new one, The Norman Voyager, as far as I'm aware. Don't know what they did with the old one, skuttled it far out at sea hopefully!


  • Registered Users, Registered Users 2 Posts: 78 ✭✭sud1


    I used them a couple of weeks ago and found them very good...
    only problem with the boat is that there is nothing for small children.. i had a 1 yr old and a 12yr old with me..but we all slept well so it didn't seem that long..the food is ok what you would expect for canteen type food..
    the cabins a very nice and clean...i would use them again..


  • Registered Users, Registered Users 2 Posts: 36 cocobean


    We are long time users of Irish ferries...16 years to be exact. In the past 5 years our family has expanded to us plus 3 children....a 4 yr old and 1.5 yr old twins. Just got a quote from Irish Ferries for a 4 berth 4* cabin (we usually settle for a 3*4 berth but there are none available and we squeeze our own 2nd travel cot in) and compared to the celtic Link quote...we would be saving 170euro approx by going with CL. Now, we are usually on top of each other in the 3*4 berth on IF..My question is this....are the cabins on CF any bigger than IF do you think? If they were a bit bigger then I would seriously consider taking CF for the much cheaper price.


  • Registered Users, Registered Users 2 Posts: 1,297 ✭✭✭Dinkie


    I think they are about the same size as the IF ones.


  • Registered Users, Registered Users 2 Posts: 26,457 ✭✭✭✭gandalf


    Just back from France today and while the trip was punctual, they arrived home 1 hour early today the standard has slipped from last year. The food is still dreadful and the standard of customer service from the mainly Spanish staff leaves a lot to be desired. The biggest failing this year was the cabins. Ours on the way over looked like it wasn't really cleaned at all with a thick layer of dust on the table against the wall. The floor was filthy on the way back.

    If you just want to use someone to get you to France with no frills (and I mean none at all) they will do the job. We will be checking out Irish Ferries next year and if the price is close will probably opt to try them.

    (btw the 4 berth cabins are cramped).


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  • Registered Users, Registered Users 2 Posts: 488 ✭✭babaduck


    Don't forget that you can convert your Tesco Clubcard vouchers to Irish Ferries vouchers at the rate of 4 to 1 (€10 Tesco gives you €40 for IF). Now you are paying full fare (no promo deals allowed if you use the vouchers) but we paid in full for our ferry trip this year by cashing them in...


  • Registered Users, Registered Users 2 Posts: 360 ✭✭SACH Central


    babaduck wrote: »
    ...Don't forget that you can convert your Tesco Clubcard vouchers to Irish Ferries vouchers...

    Every little 'elps, as they say


  • Closed Accounts Posts: 12 Gvillage


    Gandalf, your mad. I am just back from from France last week. I had been on the Norman Voyager before last January and enjoyed it alot then. I enjoyed it even more now with Celtic Link. I found there to be a fantastic atmosphere on the ship. It was a little bit busier than I would have expected but it certaintly was not bad at all.

    Regarding the cabins. In the past five years I have been on the Normandie, Oscar Wilde and Pont Avon when going to France and found CLFs cabins to actually the best. Instead of it being some tight little bunk it was a spacious cabin with proper beds and no telly.

    By no means was it flawless, but for the price we paid this summer in comparrison to the quotes that we got from Irish and Britanny ferries, it was fairly fantastic. We are permanetly converted.


  • Registered Users, Registered Users 2 Posts: 800 ✭✭✭faigs


    Gvillage wrote: »
    By no means was it flawless, but for the price we paid this summer in comparrison to the quotes that we got from Irish and Britanny ferries, it was fairly fantastic. We are permanetly converted.

    Seriously, you've had 10 posts on Boards and every one has been promoting Celtic Link Ferries, do you really expect us to think you're not biased on some way? Get the boat!



    Boom Boom!!


  • Registered Users, Registered Users 2 Posts: 26,457 ✭✭✭✭gandalf


    Gvillage wrote: »
    Gandalf, your mad.

    Nice comeback.

    I am conveying my experience of Celtic Link Ferries from two weeks ago and given my post history I think its more valid than someone whose total posts all consist of being a cheerleader for that company.

    The cabins were filthy and certainly not something that I would have expected from any company peddling their wares as family friendly. The staff were pig ignorant and the standard of food was pathetic.

    The only thing that we agree on is that they were cheaper than the rest but given the standards we experience on board this time I will be giving my future business to one of the other companies.


  • Registered Users, Registered Users 2 Posts: 1,132 ✭✭✭bazzachazza


    10 posts each and everyone about Celticlink and how good they are, I smell a fishy.

    Shame Brittany ferries don't service Ireland more they would clean up seriously nice ships and great priced onboard food and drink. I got a 660ml bottle of Heineken for €4 back in May. Irish ferries charged €5.50 for a pint.


  • Closed Accounts Posts: 12 Gvillage


    I just think thats a bit harsh. I only went on this thing to give people what I thought was decent advice. Something that I would like done for me. The only thing that I reckon is "fishy", is you not seeing the bloody well obvious.

    I did only spoke a few times about my experience. I just think people should know bout it!


  • Registered Users, Registered Users 2 Posts: 26,457 ✭✭✭✭gandalf


    Gvillage wrote: »
    I just think thats a bit harsh. I only went on this thing to give people what I thought was decent advice. Something that I would like done for me. The only thing that I reckon is "fishy", is you not seeing the bloody well obvious.

    I did only spoke a few times about my experience. I just think people should know bout it!

    I don't see it as harsh at all. We are merely pointing out that the only engagements that you have had on here since Jan of this year is about Celtic Link Ferries. Normally if someone joins boards they tend to post in other areas that they have interests in.

    I also travelled on this Ferry last year when it was operated by LD Lines and found the service and standards higher back then. I realise that Celtic Link market themselves as a cut fares ferry company but like with any budget hotels I book I expect the cabin at the very least to be clean which this year it was not. The staff last year didn't have the best attitude but this year they were extremely ignorant to the point of having an arguement with a customer. Maybe they have this attitude because once you are on board you are a captive audience.

    Now maybe my expectations of customer service are higher than yours but at least I didn't resort to calling you names because you disagreed with me.


  • Closed Accounts Posts: 12 Gvillage


    point taken


  • Closed Accounts Posts: 2 family man


    I have to say that that guy Gandalf is certainly not exaggerating. I read the reviews on this site before I left with my wife and two children. The basic message was that the ship was clean and the food great.
    I worked on Ro Ro ferries for a few years and knew that we had to make our own entertainment for the children but in my experience, the ships were always clean and the food excellent.
    The previous reviews must have been made by Celtic Link employees.
    The cabins are absolutely filthy. My son split water on the floor in our cabin. When I wiped it up, you would swear that I was wiping up soot by the state of the cloth. The sheets on the bunks are not even tucked in so effectively you have to dress your own bed.
    I went for a walk to the shop to pass aware some time. Very little is priced. This is poor condidering thet the shop is so tiny. I was taken aback when the guy behind the counter started shouting at the top of his voice at two ladies on front of me " prices, your want prices for everything".They walked out clearly upset.
    Later we went for food at the restuarant. The food is not only poor in quality, it is stone cold by the time that you get to pay for it. This is dangerous especially with the chicken.
    With zero entertainment and a bar that consists of a chairs and a hatch on the corridor to the restuarant, we went to our cabin.
    On the way back, we decided to bring our own food as the ship's food was so bad. The cabin was actually dirtier than the one on the way to France, the toilet was blocked, the beds were not made. The crossing was a little rough so at 7.30 am I went to the reception to get some sick bags for my family. The reception was unattended so I walked all over the ship but could not find either a crew member or a sick bag. After a half hour or so, I spotted an officer. We both went to the reception which still was not attended and he gave me a few sick bags.I dread to think what would happen if there was a medical problem with a passenger on this ship at this time.
    I have never posted anything on any site like this but this ship is a disgrace.
    The food is cold and disgusting and certainly is not cheap.
    The cabins are filthy and not even prepared.
    The staff appear to dislike the passengers.

    Because the ship is small, It moves around a lot more in rough weather.
    • Next year, I will certainly pay the extra money and go with another ferry company.


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  • Registered Users, Registered Users 2 Posts: 4,142 ✭✭✭olaola


    Ok so - well we're just back from France on the Norman Voyager. First of all - this ferry is mainly a freight ferry. I don't know if you can really compare it to a 'cruise ferry' like the other two companies operating from Ireland.

    We chose it because they don't charge for dogs (it's €140 for a kennel on IF), and we could keep the dog in the car during the crossing. Which is a major plus. If we weren't bringing the dog, it would have only cost about €30 more or so to go via Irish Ferries. We don’t go with Brittany Ferries as their sailing days aren't great for maximising our time off. But I do think the Pont Aven is definitely the best option if you don't mind about losing the few days over the weekend and Roscoff suits you.

    So, cabin - on the way over to France the floor looked very dirty. I wouldn't touch it with my bare feet! The toilet blocked twice - and before yizzers can comment! And without TMI, it was just a few tissues. Nothing more. And it was VERY hot. Even getting up to go to the loo would make you start sweating. The bed did have clean linen on it - but it wasn't made up. There was a manky brown fleece blanket with a top sheet folded on the bed. Only the bottom sheet was on the mattress. Now the beds were normal single bed width, so they were comfortable. On our return journey, the floor seemed a LOT cleaner and the toilet worked fine for the whole trip. You cannot put the bunks up and down, so it can be difficult to sit in your cabin comfortably if you want to read/watch a DVD or something. They have to be locked in position by staff.

    Staff - variable. Some were friendly, some were gruff. And they all seemed to job share, something wouldn't open until the other had closed.

    Food - cannot really comment. We didn't eat on board except for some very chewy toast for brekkie! Drink at the bar was cheap enough.

    General areas - considering the age of the ship, it's in not in great condition. The seats in the bar are torn and badly stained. And well, it's just very basic. The outside deck area was quite nice, and there was loads of seating outside.

    We docked early both legs of the journey and exiting from the boat was quick enough.

    In summary... I don't think I'd go with them again. I know it's cheesy, but the ferry for me is a part of the holiday, and this was all a bit grim. I couldn't personally recommend it. Forgetting the dog, it wasn't that much cheaper than other offers. So IMO, you'd have to be mad not to pay the extra €30 to go in comfort!


  • Registered Users, Registered Users 2 Posts: 100 ✭✭molly dolly


    We used Britany Ferries in 2007 and if money was no object I'd use them all the time.

    But bit wary of big spend this summer so used CL as it saved us E500 when we booked in Jan which was not to be sniffed at.

    I work in Wexford and had a partner of Irish Ferries employee put the heart crossways in me describing the CL experience as a sh*t bucket so was expecting the worst.

    It wasn't that bad. Cabins both ways were absolutely fine. Not 5* but were clean and beds were made and ensuite okay. It is a small boat so a little rough on way out. We had loads packed to keep kids entertained but they were excited at the new experience of a big boat anyway. Food is a bit of a bun fight as restaurants hours were limited enough, and while basic it was fine and not as expensive as BF . . . so maybe next time I'd pack some bits to keep us going.


  • Site Banned Posts: 5,904 ✭✭✭parsi


    Gvillage wrote: »
    Regarding the cabins. In the past five years I have been on the Normandie, Oscar Wilde and Pont Avon when going to France and found CLFs cabins to actually the best. Instead of it being some tight little bunk it was a spacious cabin with proper beds and no telly.

    .

    So the Voyager has better cabins than the Commodore on the Pont Aven ?

    Hmm..


  • Registered Users, Registered Users 2 Posts: 4,142 ✭✭✭olaola


    parsi wrote: »
    So the Voyager has better cabins than the Commodore on the Pont Aven ?

    Hmm..

    I would have to say that other than the wider beds, the cabins are definitely not better than any cabin on the Oscar Wilde or the Pont Aven.


  • Registered Users, Registered Users 2 Posts: 26,457 ✭✭✭✭gandalf


    Ok I said I would revisit this thread when I took Irish Ferries Oscar Wilde over to France for Christmas. We travelled Friday and docked yesterday afternoon. To say there is a gulf in difference of the service is an understatement. The cabins were bigger and cleaner and there was no queuing to get you cabin allocation on the boat. The staff were extremely friendly. The choice of food, bars and entertainment was miles ahead. We will be spending the extra within reason to travel with them in future.

    If there are any Celtic Link people watching this thread I would suggest you sort out your staff's attitude and the cleanliness of the cabins to stand any chance of getting my custom again.


  • Closed Accounts Posts: 15 johanna33


    Thanks all for your comments...

    We are going to take a ferry to France for the first time this april and I was considering Celtic Link for the price difference.

    It is actually not that much difference sometimes with Irish Ferries, but Irish Ferries don't sail in April... So that's that!

    The price of the cabins also usually double the trips, so we were considering seats, but I just read on their website something that gives the impression that they are only available on day trips. Is that true?

    And last question, probably stupid, but can you access your car/van during the journey?

    Thank you!


  • Registered Users, Registered Users 2 Posts: 12,089 ✭✭✭✭P. Breathnach


    Where did you get the impression that Irish Ferries don't sail in April? They have a year-round service. I suggest you check again to see which carrier provides the service that suits you best.

    It's a general rule with ferry companies that the car-decks are off-limits during the voyage.


  • Closed Accounts Posts: 15 johanna33


    Sorry, my mistake, the line "Rosslare-Roscoff" doesn't start before May, but the "Rosslare-Cherbourg" is on all year long.

    I'll check the prices now.

    Thanks P. Breathnach


  • Registered Users, Registered Users 2 Posts: 544 ✭✭✭calistro


    There was a lot of talk about this route opening up last year and in contact with the Port of Cork after delayed announcements they said a decision was imminent in October. no word since and no reply when i contacted them. I hear that Brittany Ferries were reducing one of their routes either Plymouth or Portsmouth to Santander and was hoping they would take up the Cork - Gijon one. It would be a great route IMO.


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  • Registered Users, Registered Users 2 Posts: 26,457 ✭✭✭✭gandalf


    johanna33 no you can't go to the decks during the sailing on Irish Ferries or Celtic Link.

    As far I remember you can book seats if you are travelling with a car on Irish Ferries. I definitely remember it as an option when I booked.


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