Imagine launch Midband Ripwave Replacement - WiMAX

deravarra wrote: »

Here's someone on a different thread who ... posted something pretty good about imagine, and has the piccy proof to show it WORKS.

Not a friend of mine (imaginary or otherwise)..

deravarra wrote: »

do I care? not a jot.

The one main problem with technology is that it's often given to fools to use - and when they cant use it, they blame the technology.

Anyone that I know - and we all work in the tech sector - who has WiMax are VERY happy with the service.

What's that telling me? Maybe you'd be best sticking to pen and paper!

You are completely mis-understanding this thread. This thread is not about WiMAX working or not working. There are plenty of WiMAX roll-outs there, that are working perfectly, disregardless of the knowledge level of the users.

This is about Imagines WiMAX roll-out and if you look back, quite a few of us techies pointed out in the very beginning, that the concept of how they are rolling it out is flawed (mobile wimax roll-out, fixed installations mixed with mobile, unknown contention due to roaming users).

The other issue, that since has been arising, is that Imagine seems to have overcontented quite a few of their sectors, so the days of the very strict quality check and limitations in the IBB Breeze product are gone, sadly.

Bottomline is, that the rollout is nothing but a replacement for the Ripwave product, it performs better due to better technology, but you can't break the limitations that come with the roll-out concept, which simply places it in the midband category and not in the broadband category.

You get, what you pay for. Cheap != Quality.

/M

deravarra wrote: »

Do tell me which companies are providing WiMax, apart from Imagine ...

Disregardless of WiMAX standard and only the ones that spring to my mind currently: Westnet, Last Mile, Clearwire and there are a few, that just don't advertise with the fact, that they are using WiMAX technology. And if you are looking for so-called "4g" technology providers, there's also Digiweb who's had a Flash-OFDM 4g rollout in Fingal for 2 years now.

Not everybody needs to hype the technology, they are using, to sell their product.

Westnets WiMAX rollout is a pure fixed WiMAX roll-out, so the results are very good and consistant. They also have fixed wireless.

If you take IBB Breeze and disregard the areas which are oversold now, quality there is also very consistant. And that is actually fixed wireless in some cases, but fixed wimax in other cases, depending on the base.

Clearwire is the example of exactly what's happing to Imagines product now, just that Clearwires network has further flaws and their billing also seems to have serious issues.

You can't blame the issues discussed here on the user knowledge level. It's down to the ISP to manage how much they contend their network and explain the users correctly, what they are selling. Obviously, there are always users, that still don't understand that, but most of'em here make quite valid points.

/M

deravarra wrote: »

The only reason Imagine are "hyping" the WiMax bit is because Intel got full square behind them. As did motorola. As you may be aware, WiMax is an Intel technology. It wouldnt be in Intel's best interests to support a company whose product was rubbish.

I'll wager that Imagine and its WiMax service will be here for a long time to come

That's not the question nor the point of this discussion. Go back and read the thread:

- Imagine is running advertising in the whole country from day one, disregardless of that their coverage initially only was Dublin. And for the very first long time, they were not even saying what speeds nor what prices.
--> Marketing/Sales fault no. 1. Pissed quite a few people off

- people here are looking for broadband and some of'em have been asked by Imagine to change from Breeze to Imagine WiMAX with the promise, that it is the same.
--> Marketing/Sales fault no. 2. This is not a product with controlled contention levels, as users can roam and the quality of the connection (latency/jitter) is also not the same due to it's mobile nature.

- with recent bad results in some areas, even for people with the fixed antenna, Imagine clearly seems to have oversold the product
--> Marketing/Sales fault no. 3. If Imagine had learned anything from IBB and their early experience with that sort of things, they would have capped the amount of users per sector.

You clearly seem to be an Imagine fanboy, so your view is flawed in that case, but these are very obvious problems.

Now, you've got to look at the userbase that frequents boards.ie: some techsavvy, some not and most are looking for freely configurable networking, use of p2p (there are legal uses for p2p, too), voip, gaming etc., where they way Imagine is selling the product, it'll only be good for the average, low traffic user, that receives mail, browses a few webpages ad that's that. Ergo, it's not a product for traffic heavy or tech savvy users.

How long it's going to be around or not has nothing to do with those facts.

/M

Marlow wrote: »

That's not the question nor the point of this discussion. Go back and read the thread:

- Imagine is running advertising in the whole country from day one, disregardless of that their coverage initially only was Dublin. And for the very first long time, they were not even saying what speeds nor what prices.
--> Marketing/Sales fault no. 1. Pissed quite a few people off

- people here are looking for broadband and some of'em have been asked by Imagine to change from Breeze to Imagine WiMAX with the promise, that it is the same.
--> Marketing/Sales fault no. 2. This is not a product with controlled contention levels, as users can roam and the quality of the connection (latency/jitter) is also not the same due to it's mobile nature.

- with recent bad results in some areas, even for people with the fixed antenna, Imagine clearly seems to have oversold the product
--> Marketing/Sales fault no. 3. If Imagine had learned anything from IBB and their early experience with that sort of things, they would have capped the amount of users per sector.

You clearly seem to be an Imagine fanboy, so your view is flawed in that case, but these are very obvious problems.

Now, you've got to look at the userbase that frequents boards.ie: some techsavvy, some not and most are looking for freely configurable networking, use of p2p (there are legal uses for p2p, too), voip, gaming etc., where they way Imagine is selling the product, it'll only be good for the average, low traffic user, that receives mail, browses a few webpages ad that's that. Ergo, it's not a product for traffic heavy or tech savvy users.

How long it's going to be around or not has nothing to do with those facts.

/M

My my .. you beat them down on everything dont you. Do you even know what the point of marketing is? It's about creating brand and product awareness. Has it done it? Absolutely! Pissed people off? Who? and why?

your point of people being told that wimax and breeze were the same ... is very much debatable. It would depend on who was doing the asking. Like someone asking an orthopaedic surgeon if a fracture and a break were the same. The surgeon would probably say "yes" - unless he knew that the person he was talking to could understand the difference.

Could all those who asked if both were the same understand the real difference between wimax and breeze? No. So why try to explain the intricacies and nitty gritty of what wimax is and how it differs to breeze - most people would be grealt put off by the tecnical jargon and techspeak.

Im not an imagine fanboy - i give credit where credit is due - and they have done wonders for my phone bill!

The isp cannot determine whether the customer can take all the intricate differences and techspeak (latency and jitter IS techspeak to those who just want basic broadband services).

Most people, if they had been told by Imagine about the differences between the two wireless offerings would have no understand of the differences, nor would they care.

A cap on wimax? Where? I dont see it anywhere ...

Marlow wrote: »

Yep. But most people here don't want basic broadband services. They want a full broadband service and they care about the differences.



Fair use policy in the terms and conditions and the results of it being enforced in this thread. It's around 30GB as what people have reported.

/M

And they asked specifics about the difference in the service?

Oh Im not altogether too sure about the cap .... as you put it. What would you consider fair usage?

less than 15% of lines on providers / exchanges that have "24Mbps" can actually do more than 20Mbps. Speed drops with number of lines in a multicore cable and very rapidly with distance from exchange.

The Cap will be lower when they have more subscribers to control contention. Shame on regulator not banning phrase unlimited from packages with contention or F.U.P.

All ISPs should have to quote actual Caps and real busy hour average speed only including only subscribed over a certain % exchanges/cable head ends/masts, i.e. excluding newly enabled areas.

BigMoose wrote: »

I agree that contended services need some controls over users abusing it and making it useless for others however hidden usage caps does not a fair usage policy make... Fair usage that does not state what the limits are is not fair - when all there is are hard limits. It is not fair that IBB Breeze "fair usage" seems to be around 250Gb/month but Imagine WiMAX fair usage appears to be around 30Gb month. Yet they are both marketed as "unlimited". I would ban any use of "unlimited" if there is a hard limit in place as it's a total lie. What does fair usage have to do with purely counting bytes anyway? I can download all my torrents at night after 1am and not care how long it takes and use considerably more than 30Gb in a month and not be a drain on the network or cause anyone grief. I can download 30Gb all between 7pm-10pm each night and hammer my sector when others are trying to use it. Which is fair?

Perhaps what you could say is the term "unlimited" in broadband terms is abused - both by the isp and the downloader.

Maybe you would rather have eircom's 10G cap on the NGN, and have them give your details to the "big four" if you were a naughty uploader ....

Imagine and UPC wont do that.

smelly sock wrote: »

Imagine haven't done this yet. Then again you'd be lucky to be able to download anything with their sub standard wimax package.

Button it buddy - you havent a clue and your posts are rubbish. Not everyone has the same bad experience as you, so dont sell down a service that does plenty of others well.

I showed you one post (I didnt have to search very hard for it either) which suggested that your experience was not the norm.

Now, you go off on one, criticizing and rubbishing wimax from imagine ... You are like a kid throwing the rattle out of the pram.

get real buddy ... play it real

smelly sock wrote: »

I'll be honest with you. I think your an Imagine Rep and came on here as some kind of damage control meaasure and gone totally the wrong way about it. You showed me one post?? I could go back through hundreds of posts and show you that my experience is in fact the norm.

Me? an Imagine rep? Nope. Work full time in one of the big tech companies in ireland - with 5,000 people on site.

the rest of your post is laughable after that clarification.

You expect all the people who have experienced a good wimax connection to post on boards? Do you realise that its mostly people with negative experiences that do the posting?

Now calm down and think about it. People like to moan. They over exaggerate problems. They think everyone else must be experience the bad service they themselves have experienced.

If I listened to people and their moaning about UPC, I wouldnt have bothered with it. Im glad I didnt listen to them. Why? I have an excellent broadband service at home - getting 17 mb or so out of the 30 mb package. I am happy with that!!! And the telly ... well - would have been great if I could get a dodgy box working but hey, life isnt always that good!

Now, trot along there and come up with another rant against Imagine. I'm laughing at every one of your posts

p.s. and no, I dont work for UPC either!

smelly sock wrote: »

Eircom!!!!!!!



Fact is it's a shocking bad product. If Imagines customer service was better it might soften the blow for them. Imagine deny they throttle torrents and shape traffic but any fool (even me) no they do. When you get the product post your speed test results.

The gf should be getting it in Longford in the next few weeks. I'll be keeping tabs with that, and my own when it comes to mullingar - possibly end of July.