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Luas Fine

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Comments

  • #32
    foggy_lad
    Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    Pittens wrote: »
    Sure it does. So why can't people pay on the tram? Rather than fine people on the tram, double the price. Then fine them if they refuse to pay that.



    I bet that the stops between the Four Courts and the Abbey is the part the ticket checkers avoid.

    Cant say why.
    busaras is getting as bad as abbey street for beggers homeless people and junkies


  • #33
    markc1983
    Registered Users, Registered Users 2 Posts: 20 ✭markc1983


    Hamndegger wrote: »
    People with limited mobility would probably have a free travel pass and as such won't need tickets on board.

    If your disabled any you have a companion do they get a free pass too? Also slip and break your leg getting out of the bath tomorrow, you wont be mobile and you wont get a pass.
    Hamndegger wrote: »
    No but they do state clearly that you must have a valid ticket before traveling.
    penexpers wrote: »
    The Luas bye laws state that you must be in possession of a valid ticket at all times, which means that if both ticket machines are out of order, it's tough luck.

    There is a safety aspect here also. The areas that tram goes through don't look fantastic, I don't think someone travailing on their own late at night should be expected to walk between stops because of faulty ticket machines?

    I don't know what they would do for you on the phone but I think if they are going to employ such a rule on an important public service the ticketing system should be fail safe. i.e. As a last resort you should be able to pay the driver or have someone in the other drivers seat selling tickets.


  • #34
    Ham'nd'egger
    Registered Users, Registered Users 2 Posts: 3,025 ✭✭✭Ham'nd'egger


    markc1983 wrote: »
    If your disabled any you have a companion do they get a free pass too?
    If they are included in your travel pass then yes, they are.
    markc1983 wrote: »
    Also slip and break your leg getting out of the bath tomorrow, you wont be mobile and you wont get a pass.

    Chances are if they are this immobile is that they'd use a point to point means of travel, as obscure as your example is.
    markc1983 wrote: »
    There is a safety aspect here also. The areas that tram goes through don't look fantastic, I don't think someone travailing on their own late at night should be expected to walk between stops because of faulty ticket machines?

    Whereas the areas are less dangerous when the ticket machines are working and people are waiting on the platforms:rolleyes:
    markc1983 wrote: »
    I don't know what they would do for you on the phone but I think if they are going to employ such a rule on an important public service the ticketing system should be fail safe.

    At the least they can be informed if both machines are broken and get it seen to and to advise you what to do from here. If this means they won't let you travel then so be it; LUAS can deny you the right to travel if they so wish.
    markc1983 wrote: »
    i.e. As a last resort you should be able to pay the driver or have someone in the other drivers seat selling tickets.

    Dublin Bus have spent years trying to eliminate drivers from handling cash solely to curb assaults. Exposing LUAS drivers to carrying cash and having cabs opened to the public is a safety nightmare waiting to happen on so many levels.


  • #35
    dowlingm
    Registered Users, Registered Users 2, Paid Member Posts: 5,361 ✭✭✭dowlingm


    Hamndegger wrote: »
    On the contrary, they very much take these to court so ignoring a warrant is about the last thing you should do.
    +1. Being done for evading a warrant is the kind of charge anybody young enough to emigrate should be steering well clear of in the current economic climate, especially given the nature of the original offence.


  • #36
    markc1983
    Registered Users, Registered Users 2 Posts: 20 ✭markc1983


    Hamndegger wrote: »
    Whereas the areas are less dangerous when the ticket machines are working and people are waiting on the platforms:rolleyes:

    I assume your taking the p!ss here right? Well lit area, cctv, a panic button and a tram coming in 15 minutes Vs a walk in a doggy area at 11pm? .... Sounds like plot from a bad horror movie? :)

    Anyway see how the appeal goes then.


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  • #37
    o1s1n
    Registered Users, Registered Users 2, Paid Member Posts: 37,010 ✭✭✭✭o1s1n
    Master of the Universe


    I had a similar issue last year.

    I used the weekly bus and luas ticket. Got on my morning bus and the machine refused to print the ticket. Tried again getting off the bus, didn't print the ticket.

    I wasn't getting another bus before getting on the luas. As you cant print these tickets on the Luas I had no way of validating it. Also didn't have any change.

    So I Got on a luas thinking it would be a simple enough explanation to the luas inspector. I mean I had a ticket. The thing cost me almost 30 euro. Shouldn't be a problem. right?

    Wrong. A non printed ticket is considered 'not valid' and I got a full fine.

    Very angry, I wrote a fairly irate letter to Veolia Transport stating how I refused to pay the fine as I should not be held responsible for Dublin bus being unable to maintain their machines in a working order.

    They wrote back saying I no longer had to pay the fine, but to in future make sure I had a valid ticket on me.

    Argh! I'd have had a valid ticket if your/Dublin buses ticket machines worked :mad:

    Still, no fine though. I would urge anyone in such a situation to appeal.


  • #38
    Mycroft H
    Registered Users, Registered Users 2 Posts: 9,306 ✭✭✭Mycroft H


    Its in these circumstances that i always have a false name and address at the ready.

    This happened to me at windy arbor just before the last luas arrived. Both the ticket machines were out of action. Neither of them were accepting my notes.

    I chanced it and at cowper two ticket checkers arrived.

    I gave them a false name and address and binned the fine when i got out in stephens green.......

    Its not my fault that i should be stranded because of a broken ticket machine


  • #39
    o1s1n
    Registered Users, Registered Users 2, Paid Member Posts: 37,010 ✭✭✭✭o1s1n
    Master of the Universe


    Having touch screens in the public domain is well..I don't like to use the word 'retarded', but I'm having difficulty thinking of another word. They don't stand up to heavy use. Think of a DS console you've been playing for a few years. It won't be as responsive as it should.

    Combine this will people during rush hour trying to get to work and not being able to see the screen on a sunny day and you have a massive pain in the arse.

    They should all have a similar setup to ATM machines - buttons beside options on the screen. Button can last for millions of presses before wearing down. And if they do, a simple replacement button isn't very hard or expensive.

    They should also have black and white screens. You can actually see black and white screens on a sunny day. Not like their invisible colour counterparts.


  • #40
    Offside
    Registered Users, Registered Users 2 Posts: 305 ✭✭Offside


    I'd say its worth mentioning in the appeal that if the coin slot is broken on dublin bus they let everyone on for free (has happened to me twice). I'm sure their bye laws also state you must always be in posession of a valid ticket also.


  • #41
    keithclancy
    Registered Users, Registered Users 2 Posts: 9,157 ✭✭✭keithclancy


    markc1983 wrote: »
    In Amsterdam you can pay the driver of the tram, every effort is made to aid the honest passenger. If I'm forced to pay this fine it shows that it is in the companies interest to have faulty machines?

    Amsterdam is the only City in the Netherlands where you have to either buy a ticket or get your Strippenkaart stamped by him, its the only city where they don't use the 'honour system'

    Too many tourists were riding for free with the "I didn't know" story.

    Saying that you can buy a Strippenkaart in most shops.


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  • #42
    popebenny16
    Registered Users, Registered Users 2 Posts: 2,461 ✭✭✭popebenny16


    wonmder what happened to our op in this here thread. one thing in his post struck me - he could have gotten off at any stop to pay his fare, but refused to do so. what is is about fare evaders who really think such outlandish "my dog ate my homework" stories and then when you take them up on it you get "fight the power" posts like those above (or in the current DART fine thread)?


  • #43
    Victor
    Registered Users, Registered Users 2 Posts: 78,786 ✭✭✭✭Victor


    Posts moved: http://www.boards.ie/vbulletin/showthread.php?t=2056169125#


  • #44
    markc1983
    Registered Users, Registered Users 2 Posts: 20 ✭markc1983


    A quick note on how this worked out.

    I wrote an e-mail explaining the situation and sent it for appeal. A few minutes later I received an automated reply telling me that I had now entered the appeal process and I need not pay the fine until this was concluded.

    1.5 years later I am still waiting on the outcome of this appeal.


  • #45
    keredern
    Registered Users, Registered Users 2 Posts: 657 ✭✭✭keredern


    Hi Marc, can you post the email address you used if you still have it?

    Many thanks!:)


  • #46
    Victor
    Registered Users, Registered Users 2 Posts: 78,786 ✭✭✭✭Victor


    https://payments.luas.ie/FinePayment.aspx
    LUAS Customer Care

    LUAS Depot
    Red Cow Roundabout
    Clondalkin
    Dublin 22

    Freephone 1800 300 604
    Email info@luas.ie
    Website www.luas.ie


  • #47
    CIE
    Closed Accounts Posts: 1,463 ✭✭✭CIE


    markc1983 wrote: »
    I was getting the Luas at Fatima station this morning, i had about 20 euro in change from my night out and there was a tram coming in in 3 minutes. Lots of time to get a ticket i thought? Unfortunately neither ticket machine would work for me. Both machines were on and looked fine but neither screen would respond to my touch. I was the only person to use them.

    I didn't know the area so i jumped on the tram and decided I'd explain the situation if i was stopped. I also considered getting off at the next stop and buying a ticket but I was dieing from a hangover and was more concerned about getting home without trowing up.

    A ticket inspector got on in the city center, I explained to him the situation, showed him that I had ample funds and offered to pay but he gave me the €45 fine.

    I was wondering if anything like this had happened anyone else. Does an appeal offer any hope? And if i don't pay the fine what are the consequences? I gave my name and address but happen to be moving house soon.

    I feel I should not have to pay any more than the fare, I did by best to buy a ticket but was thwarted due to a fault with their equipment.
    I despise POP for reasons just like that. How can you call it an "honour" system when the ticket checkers are dishonourable? At least with conductors, you can buy the ticket off them.

    So, the Luas is not fine.


  • #48
    keredern
    Registered Users, Registered Users 2 Posts: 657 ✭✭✭keredern


    Victor wrote: »
    https://payments.luas.ie/FinePayment.aspx


    Thanks!!;)

    I had that but thought that Marc might have used a different one!:)


  • #49
    markc1983
    Registered Users, Registered Users 2 Posts: 20 ✭markc1983


    keredern wrote: »
    Thanks!!;)

    I had that but thought that Marc might have used a different one!:)

    Sorry keredern, I don't remember. I may have submitted the appeal on their website either. All I know is the I telephoned them first and followed whatever instructions I was given.


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