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Imagine launch Midband Ripwave Replacement - WiMAX

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Comments

  • #812
    bk
    Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,738 Mod ✭✭✭✭bk


    Prosperous Dave wrote: »
    What do you mean by "crap internet"? Is it poor download speed? The wimax antennae in my area is approx 100 metres across the road so signal won't be a problem for me IF I decide to sign up. Anyways, I couldn't see it being any worse than the absolutely crap "3MB" broadband (34kb per second speed at best!) I have from Perlico/Vodafone, not to mention their even worse customer service.

    Wired BB will almost always give you a better, more reliable service with much higher caps.

    BTW just because you are close to the aerial, doesn't mean you'll get a good connection. In fact often with wireless, if you are very close, you will get a very bad signal.


  • #813
    [Deleted User]
    Posts: 1,529 ✭✭✭ [Deleted User]


    bk wrote: »
    Wired BB will almost always give you a better, more reliable service with much higher caps.

    BTW just because you are close to the aerial, doesn't mean you'll get a good connection. In fact often with wireless, if you are very close, you will get a very bad signal.

    Aye - that is especially noticable in 3g - I get a better service witha 47% signal than i do with a 70% in my area - wimax im not too sure about but its all wireless which makes it very unreliable and very dependant on alot of factors where as the a landline is subject to less variables and is more reliable becuase of that - also latency is always going to be higher on a wireless connection so your gaming and VOIP will suffer as well

    747410429.png


  • #814
    markegan
    Registered Users, Registered Users 2 Posts: 3 ✭markegan


    I got imagine wimax installed (in dublin) about 3 wks ago, last thursday the Thomson router more or less packed in after a few days of dropping signal on and off, contacted support spent 3 hours on phone and in the end to be told the router may just be rubbish.......... have to use router from previous provider until new one arrives. speeds vary one minute from 54 mbps to a brutal 1.0 mbps - W.T.F is going on?????


  • #815
    MrVestek
    Registered Users, Registered Users 2 Posts: 9,294 ✭✭✭MrVestek


    markegan wrote: »
    I got imagine wimax installed (in dublin) about 3 wks ago, last thursday the Thomson router more or less packed in after a few days of dropping signal on and off, contacted support spent 3 hours on phone and in the end to be told the router may just be rubbish.......... have to use router from previous provider until new one arrives. speeds vary one minute from 54 mbps to a brutal 1.0 mbps - W.T.F is going on?????

    Forget what they told you on the support line that sounds like wifi interference to me.

    Do you have anything else in your house that might be opperating on the 2.4Ghz band like a cordless telephone or wireless video sender by any chance?


  • #816
    [Deleted User]
    Posts: 5,172 ✭✭✭ [Deleted User]


    Out of interest has anyone got Wimax and an Xbox like I do?
    The issue I have is that my NAT is rated as moderate, have been on the phone to them a good few times, issue still persists and promised call backs are not happening either.
    So I'm asking has anyone got Wimax, an xbox, and an open NAT?


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  • #817
    MrVestek
    Registered Users, Registered Users 2 Posts: 9,294 ✭✭✭MrVestek


    sacramento wrote: »
    Out of interest has anyone got Wimax and an Xbox like I do?
    The issue I have is that my NAT is rated as moderate, have been on the phone to them a good few times, issue still persists and promised call backs are not happening either.
    So I'm asking has anyone got Wimax, an xbox, and an open NAT?

    Enable UPnP on the router and on your Xbox. The xbox should then forward the ports it needs to pass through NAT properly.


  • #818
    [Deleted User]
    Posts: 5,172 ✭✭✭ [Deleted User]


    Achilles wrote: »
    Enable UPnP on the router and on your Xbox. The xbox should then forward the ports it needs to pass through NAT properly.


    As far as i know you have to enable UPnP (or DMZ) on the router, the xbox will have no such option. Apart from setting a specific Ip address for it on the LAN.
    The problem I'm having is that Imagine don't allow me to configure anything on my own network, as they have the Motorola Wimax CPE modem router locked down so only they can remotely access it to change configs.


  • #819
    thebman
    Closed Accounts Posts: 10,007 ✭✭✭✭thebman


    sacramento wrote: »
    As far as i know you have to enable UPnP (or DMZ) on the router, the xbox will have no such option. Apart from setting a specific Ip address for it on the LAN.
    The problem I'm having is that Imagine don't allow me to configure anything on my own network, as they have the Motorola Wimax CPE modem router locked down so only they can remotely access it to change configs.

    Yes this is the case, they want me to contact them to unblock ports for steam on their router and setup a static forward to an IP Address that I should specify for my laptop.

    However my laptop is a laptop and used in multiple locations so I don't want to lock it down to a static IP/network settings or have to constantly flick between the two as I move between different locations.

    It seems like a poor solution. I think they should just open the ports and let people use their own firewalls.


  • #820
    [Deleted User]
    Posts: 5,172 ✭✭✭ [Deleted User]


    On with tech support now again to try and resolve this. I was trying my best to ask them for the Motorola Wimax CPE password but they said "It's not allowed". Seriously annoying that I've had to call them up as many times as I have to try and get my Xbox working correctly with their Wimax when it worked fine with the previous Breeze service I was forced to switch from. How long should it take to set up a DMZ, forwarded ports and UPnP!? I'd do it in 1 minute flat!
    I've been trying to resolve it since February over the phone...


  • #821
    MrVestek
    Registered Users, Registered Users 2 Posts: 9,294 ✭✭✭MrVestek


    sacramento wrote: »
    On with tech support now again to try and resolve this. I was trying my best to ask them for the Motorola Wimax CPE password but they said "It's not allowed". Seriously annoying that I've had to call them up as many times as I have to try and get my Xbox working correctly with their Wimax when it worked fine with the previous Breeze service I was forced to switch from. How long should it take to set up a DMZ, forwarded ports and UPnP!? I'd do it in 1 minute flat!
    I've been trying to resolve it since February over the phone...

    Ask to talk to the head of the department whoever that might be.


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  • #822
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    I have been in constant contact with imagine support arguing with them over blocking ports. They have told me that they do not block ports!! lies lies lies.


  • #823
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    Getting rid asap.


  • #824
    MrVestek
    Registered Users, Registered Users 2 Posts: 9,294 ✭✭✭MrVestek


    They don't block ports however if they are refusing you access to the Motorola CPE then it's possible that the ports are blocked because they haven't been forwarded correctly.

    Technically they are correct.


  • #825
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    They are blocking ports alright. I have access to the Router. I got the password when the techs installed. Try using the default password : motorola.


  • #826
    [Deleted User]
    Posts: 5,172 ✭✭✭ [Deleted User]


    They changed my default password.... So it's not motorola.

    And yes they do throttle P2P, no argument. Heard it from tech support themselves.


  • #827
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    Unreal. I could use P2P and filesharing (for open source apps) fine during the cooling off period. Now a big fat ZILCH!!! Can't wait until UPC upgrade my estate.


  • #828
    thebman
    Closed Accounts Posts: 10,007 ✭✭✭✭thebman


    smelly sock wrote: »
    Unreal. I could use P2P and filesharing (for open source apps) fine during the cooling off period. Now a big fat ZILCH!!! Can't wait until UPC upgrade my estate.

    Same here, I think they only updated the routers to block P2P recently when it started effecting network performance.

    I'm gaming away fine now in Team Fortress 2 now that P2P is blocked and nobody in my house is trying to use torrents anymore. When my housemate was using torrents, it seemed to get about 8 connections then stop but hold on to 8 connections. This means sometimes torrents work and not because it depends on if those 8 peers are restricting upload or not.

    So he has been able to get over 100KB/s on torrents but usually was getting about 0-10KB/s.

    When he did this, my TF2 connection would drop after a few minutes. Is it possible they are limiting the number of requests/connections they handle from each modem and that when it hits the max number, it is randomly picking requests/connections not to process?

    It could be something else I guess but that is the behavior I'm seeing on my connection. I wouldn't know much about the way ISP's can shape traffic though.


  • #829
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    Imagine "support" told me that they do not use traffice shaping software (lie) on their network. It's sly that they would allow you to use P2P during the cooling off period but then block it immediately when the cooling off period finishes. This is what happend to me. I was happy with the product but now I'm not.


  • #830
    MrVestek
    Registered Users, Registered Users 2 Posts: 9,294 ✭✭✭MrVestek


    smelly sock wrote: »
    Imagine "support" told me that they do not use traffice shaping software (lie) on their network. It's sly that they would allow you to use P2P during the cooling off period but then block it immediately when the cooling off period finishes. This is what happend to me. I was happy with the product but now I'm not.

    Friends of mine work for Imagine. Believe me they traffic shape.


  • #831
    [Deleted User]
    Posts: 1,529 ✭✭✭ [Deleted User]


    do ISPs have the right to be so restrictive since p2p is used for so much more than just illegal downloading?

    750826130.png


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  • #832
    [Deleted User]
    Posts: 5,172 ✭✭✭ [Deleted User]


    warlikedave wrote: »
    do ISPs have the right to be so restrictive since p2p is used for so much more than just illegal downloading?

    750826130.png

    Yes they can throttle P2P.

    Reason they may give whether you believe them to be legitimate or not is that they want to share the bandwidth among all their users evenly. An unmonitored torrent can clock up a huge amount of connections which can limit other users experience of the product. Can you imagine (heh get it?) what it would be like gaming on a 7mb connection with all other users in the contention using full speed torrents? It would be a mess. Fair usage is in most ISP t&c's and it applies to P2P most definitely.

    A lot of people say P2P torrents aren't just for illegal downloading but if you look at the most popular torrents on Isohunt or Demonoid or whatever and you'll see every single one is an illegal download. It's why anyone shouting about torrents and saying they don't use it to download illegally draw a lot of skepticism from me.


  • #833
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    well,

    Could download into torrent fine for a few hours last night. Hopefully will be able to do this every night.


  • #834
    yoshx
    Closed Accounts Posts: 156 ✭✭yoshx


    so what would u reccomend instead of imagine ? is there any good providers available ? or we have to stick with ntl , bcz so far i got no problem with them


  • #835
    [Deleted User]
    Posts: 1,529 ✭✭✭ [Deleted User]


    yoshx wrote: »
    so what would u reccomend instead of imagine ? is there any good providers available ? or we have to stick with ntl , bcz so far i got no problem with them

    stick with ntl id say - they are also upgrading their network at the mo to fibre optic so their network is going to get a hell of alot better - they will lead the way in speed and broadband quality once their upgrade is complete - i wish id access to those speeds lol

    756406448.png


  • #836
    wildlifeboy
    Registered Users, Registered Users 2 Posts: 1,170 ✭✭✭wildlifeboy


    i just got imajine and torrents are not working..is this normal? is it set on the router?


  • #837
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    wildlifeboy wrote: »
    i just got imajine and torrents are not working..is this normal? is it set on the router?

    Imagine block ports and throttle P2P (torrents).

    Get rid before cooling off period expires. They will work occasionally but not worth the hassle.


  • #838
    smelly sock
    Closed Accounts Posts: 6,820 ✭✭✭smelly sock


    Imagine double charged me for the installation and first months bill to the tune of 188 euro!! Tyring to get the money back off them since wednesday but no luck. They told me that it states in their T+C's that they do not support P2P or filesharing. Doesn't say that anywhere in their T+C's. So they have violated their contract right? If I have known this before I got it I never would have went ahead with it.


  • #839
    thebman
    Closed Accounts Posts: 10,007 ✭✭✭✭thebman


    Don't know its been crap in Maynooth area for past few days with ping times all over the place and DNS crapping out left right and centre, usually having to request pages twice in order to get them.

    Seemed to coincide with Imagine vans all over the estate doing installs the past couple of days too so hopefully my service hasn't been borked by some interference or something.

    I have also noticed that speedtest.net always returns fast speeds and straight away after each other I ran speedtests on speedtest.net and IrishISPtest.ie and was getting 300kbps. Wouldn't be too bad if pings weren't going up to well over 200ms at times at the moment.


  • #840
    Dozo
    Registered Users, Registered Users 2 Posts: 16 ✭Dozo


    Do you know if they block Skype aswell? I just applied for it, but after reading this thread I have strong doubts. They also said that the mast in Maynooth is on the Straffan rd on top of the ESB building, not sure where that is...


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  • #841
    [Deleted User]
    Posts: 1,529 ✭✭✭ [Deleted User]


    smelly sock wrote: »
    Imagine block ports and throttle P2P (torrents).

    Get rid before cooling off period expires. They will work occasionally but not worth the hassle.

    sure doesnt xbox and ps3 use p2p and specific ports to run game lobbies and play online games? seems like a big flaw there lol


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