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Service charges / tipping in restaurants

  • 14-03-2010 06:36PM
    #1
    Registered Users, Registered Users 2 Posts: 394 ✭✭


    Sorry if this is not in the right section but I was just out for lunch and a service charge was added to the bill. None of us were sure should we leave a tip aswell. We did leave 10 for a tip just in case as the service was very good but I was just wondering does anyone know was this necessary? Thanks in advance :)


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Comments

  • Registered Users, Registered Users 2 Posts: 18,159 ✭✭✭✭phasers


    It's personal choice really, I personally don't tip if there's a service charge already included.


  • Closed Accounts Posts: 27,252 ✭✭✭✭stovelid


    I usually discreetly ask one of the waiting staff if the service is actually given to them. If not, I leave a tip.


  • Registered Users, Registered Users 2 Posts: 18,159 ✭✭✭✭phasers


    stovelid wrote: »
    I usually discreetly ask one of the waiting staff if the service is actually given to them. If not, I leave a tip.
    Don't you think the waiting staff could be lying to get more money?


  • Closed Accounts Posts: 27,252 ✭✭✭✭stovelid


    phasers wrote: »
    Don't you think the waiting staff could be lying to get more money?

    Lol, never thought of that. I'm pretty trusting.


  • Closed Accounts Posts: 8,493 ✭✭✭DazMarz


    I usually refer to this sage advice from Mr. Steve Buscemi on this topic. Haha.

    http://www.youtube.com/watch?v=q5ODhIFawfs

    (couldn't embed the vid, unfortunately)


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  • Closed Accounts Posts: 1,581 ✭✭✭judas101


    hayser wrote: »
    Sorry if this is not in the right section but I was just out for lunch and a service charge was added to the bill. None of us were sure should we leave a tip aswell. We did leave 10 for a tip just in case as the service was very good but I was just wondering does anyone know was this necessary? Thanks in advance :)

    was your party 6 or more?

    if so then its normal


  • Registered Users, Registered Users 2 Posts: 12,065 ✭✭✭✭scudzilla


    4 of us went for a meal in Cape Greko in Malahide last summer, it was a tuesday night and the place was relatively quiet, Bill came to around 150euro as far as i can recall, and they'd addd a 15% service charge!!! Apparently upon checkin the menu, it was in small print at the bottom, tables of 4 or more have this added.

    IMO that's taking the piss, i'll leave a tip if i've had good service, i hate having it forced upon me, My wife and i used to go there a lot and didn't notice it as it didn't apply for tables of 2 (we always left 10% or more)

    They sure lost our custom by doing that


  • Registered Users, Registered Users 2 Posts: 3,765 ✭✭✭Diddler1977


    scudzilla wrote: »
    4 of us went for a meal in Cape Greko in Malahide last summer, it was a tuesday night and the place was relatively quiet, Bill came to around 150euro as far as i can recall, and they'd addd a 15% service charge!!! Apparently upon checkin the menu, it was in small print at the bottom, tables of 4 or more have this added.

    IMO that's taking the piss, i'll leave a tip if i've had good service, i hate having it forced upon me, My wife and i used to go there a lot and didn't notice it as it didn't apply for tables of 2 (we always left 10% or more)

    They sure lost our custom by doing that

    You should email this restaurant and let them know you won't be returning to their restaurant because of this practise.


  • Closed Accounts Posts: 8,399 ✭✭✭Bonito


    stovelid wrote: »
    I usually discreetly ask one of the waiting staff if the service is actually given to them. If not, I leave a tip.
    I know a couple of restaurant where the service charge is actually given to the cleaners and porters in the kitchen seeing as they don't get tips :rolleyes:


  • Registered Users, Registered Users 2 Posts: 2,100 ✭✭✭eightyfish


    scudzilla wrote: »
    IMO that's taking the piss

    Taking the piss maybe, but fairly common. I much prefer to decide myself how much I want to tip, which is usually at least 15%, rather than have it decided for me. For this reason, I never add a tip on top of a service charge.

    Do the restaurant not have to give the service charge to the staff?


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  • Moderators, Science, Health & Environment Moderators Posts: 21,917 Mod ✭✭✭✭helimachoptor


    Bugs me so much, I bought a spa voucher for a the GF there a couple of years ago, €250, service charge was 10%. Whats the service charge for am I not paying €250 for the service:mad::mad:


  • Closed Accounts Posts: 4 Kearnsie


    We would usually be happy paying the service charge if the food / service was good.

    Equally if the food / service was bad we would not hesitate in saying so and explaining that this is something we will not be paying the full price for. Then carry on with the rest of the meal.

    It may bring about the need for the Irish to be a little more vocal / polite when it comes to something that we do not like while dining.. then the compulsary charge will not matter as it is worth paying for.

    Do not pay for what you dont get! Be it service or quality food & Beverage & if you get a service charge, do not add to the tip! Unless you really really want to! Its not required!


  • Closed Accounts Posts: 24,608 ✭✭✭✭arybvtcw0eolkf


    Moved from DCF.


  • Posts: 2,960 ✭✭✭ [Deleted User]


    Service charge = no tip. Its one or the other, not both.


  • Registered Users, Registered Users 2 Posts: 2,776 ✭✭✭Noopti


    I have noticed in a few places (in the U.S) where it says "For parties of 6 or more we add a service charge of 15% onto your bill. Feel free to increase or reduce this as you see fit", which I think is pretty decent. Afterall, if the service isn't good then why should you pay for it?


  • Registered Users, Registered Users 2 Posts: 4,740 ✭✭✭Naos


    One or the other if the service is good.

    I don't tip if the service is sh1t, what's the point in that?

    Similarly, I'd make a bit of a racket if I was forced to pay a service charge when the service was terrible. Actually I just wouldn't pay it.


  • Registered Users, Registered Users 2 Posts: 7,574 ✭✭✭HalloweenJack


    I prefer the Dick Solomon method of tipping.



  • Closed Accounts Posts: 17,689 ✭✭✭✭OutlawPete


    I don't tip because society says I have to.

    If someone deserves a tip, if they really put forth an effort, I'll give them something a little something extra.

    But this tipping automatically, it's for the birds.

    As far as I'm concerned, they're just doing their job.


  • Registered Users, Registered Users 2 Posts: 2,100 ✭✭✭eightyfish


    OutlawPete wrote: »
    As far as I'm concerned, they're just doing their job.

    So say you and your partner go for a meal. The food is good, the service is friendly and you have a good time, but nothing beyond expected standard. There is no obligatory service charge. You wouldn't leave a tip?


  • Closed Accounts Posts: 17,689 ✭✭✭✭OutlawPete


    eightyfish wrote: »
    So say you and your partner go for a meal. The food is good, the service is friendly and you have a good time, but nothing beyond expected standard. There is no obligatory service charge. You wouldn't leave a tip?

    No, if they don't make enough money, they can quit.


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  • Registered Users, Registered Users 2 Posts: 4,740 ✭✭✭Naos


    Either that or go block O'Connell Street.


  • Registered Users, Registered Users 2 Posts: 17,194 ✭✭✭✭IvySlayer


    I will not tip someone for doing their job. Only if they went out of their way to do something that wasn't specifically part of their job description.

    Why waiters/taxis are only tipped? Do I need the bus driver if he actually arrives early? Do I tip the lads in Spar?


  • Registered Users, Registered Users 2 Posts: 9,286 ✭✭✭WesternNight


    It would have to be some kind of outstanding service for them to get a tip as well as the service charge.


  • Closed Accounts Posts: 17,689 ✭✭✭✭OutlawPete


    IvySlayer wrote: »
    I will not tip someone for doing their job. Only if they went out of their way to do something that wasn't specifically part of their job description.

    Exactly, I was in a place the other night and I only got two cups of tea.

    The waitress walked passed twenty times and wouldn't refill my cup.

    Maybe she ws busy but the words "too busy" shouldn't be in a waitress's vocabulary.

    Not if they want a tip anyway.


  • Registered Users, Registered Users 2 Posts: 17,194 ✭✭✭✭IvySlayer


    Wow Pete you must be rich, you always seem to out about in cafes :p


  • Closed Accounts Posts: 17,689 ✭✭✭✭OutlawPete


    IvySlayer wrote: »
    Wow Pete you must be rich, you always seem to out about in cafes :p

    No, just cinema cafes ;)


  • Registered Users, Registered Users 2 Posts: 10,892 ✭✭✭✭Spook_ie


    22 posts before taxi and tips mentioned, you lot must be slipping, I certainly wouldn't tip AH given that shoddy standard


  • Closed Accounts Posts: 8,399 ✭✭✭Bonito


    Spook_ie wrote: »
    22 posts before taxi and tips mentioned, you lot must be slipping, I certainly wouldn't tip AH given that shoddy standard
    You don't tip AH. AH tips you.


  • Registered Users, Registered Users 2 Posts: 10,892 ✭✭✭✭Spook_ie


    OutlawPete wrote: »
    Exactly, I was in a place the other night and I only got two cups of tea.

    The waitress walked passed twenty times and wouldn't refill my cup.

    Maybe she ws busy but the words "too busy" shouldn't be in a waitress's vocabulary.

    Not if they want a tip anyway.

    Maybe you still had some in the cup? Which do you prefer a forward member of staff who pesters you to have more tea/coffee or a reserved member of staff who wait's until you look around for a refill?


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  • Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    IvySlayer wrote: »
    I will not tip someone for doing their job. Only if they went out of their way to do something that wasn't specifically part of their job description.

    Why waiters/taxis are only tipped? Do I need the bus driver if he actually arrives early? Do I tip the lads in Spar?

    "Thank you for a pleasant trip, bus driver!" *slip €10 in shirt pocket*

    I tip when I'm allowed to eat my food in peace and in good time, not food thrown on the table and someone checking on me every few seconds in any attempt to hurry me out. Food service folk make feck all in the US and majority of them do a great job.


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