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Supermarket workers chatting while working...

2

Comments

  • Registered Users, Registered Users 2 Posts: 4,934 ✭✭✭goat2


    Definitely say something to the owner, that kind of thing is not on. In my place we actually have really good customer service but that's only because we keep everybody on their toes.
    thank you for your advice
    i will be doing that


  • Closed Accounts Posts: 17,689 ✭✭✭✭OutlawPete




  • Registered Users, Registered Users 2 Posts: 14,015 ✭✭✭✭Mc Love


    I hate when shop assistants feel the need to chat to you and you couldnt give two ****s what they say. Just let me buy my shopping and GTFOOH


  • Registered Users, Registered Users 2 Posts: 4,934 ✭✭✭goat2


    Mc Love wrote: »
    I hate when shop assistants feel the need to chat to you and you couldnt give two ****s what they say. Just let me buy my shopping and GTFOOH
    but if they did not acknowledge you hello, and say thank you in the end you may not like that either, especially when she has a cross face, and not uttering a word


  • Registered Users, Registered Users 2 Posts: 596 ✭✭✭pipelaser


    amcalester wrote: »
    If the customer was talking to the cashier then what was she to do? Ignore 1 customer to serve another?

    Damned of you do and damned if you dont.

    Saying that the cashier should try and keep the conversation as short as possible.


    He/She should start scanning while talking if they must speak to the lonely/old person.
    I hate the slow ****ers. They ruin my life!


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  • Closed Accounts Posts: 363 ✭✭dan de man


    Yesterday when I was in the supermarker with my mam and she had her stuff on the conveyor belt waiting for it to be scanned, the cashier was chatting to another customer about how useful the gift cards are (the other customer bought a gift card), they must have been a good 5-10 minutes yabbering away. The other customer had no items on the conveyor belt, she had all her items packed in bags and in her trolley and everything paid for. Just stayed for a natter.

    I wanted to stay something, but couldn't, mam would have killed me if I'd opened my mouth to the cashier, since mam was next to be served, not me. If I was alone/ahead of mam, I'd have said something.

    Presumably this has happened to Boardsies? What did you do, if anything?
    if i was a cashier and i had to put up bitchiness of your kind there would be slaps im afraid,hate people like you,my sister is just like you


  • Closed Accounts Posts: 3,591 ✭✭✭RATM


    Cashiers talking whilst scanning your shopping is one of my pet hates. The Dunnes Stores beside me is so badly run and managed that this happens all the time.

    This week I've had to listen to cashiers having conversations about Serena and her dominating boyfriend as well as a story of how Sharon in the Home department fell pregnant. :rolleyes:

    I think I might just go up to tills listening to my iPod in future- that way I can match their ignorance with some of my own ;)


  • Closed Accounts Posts: 6,595 ✭✭✭The Lovely Muffin


    dan de man wrote: »
    if i was a cashier and i had to put up bitchiness of your kind there would be slaps im afraid,hate people like you,my sister is just like you
    How excatly am/was I being bitchy?

    I wanted to get my shopping and get home, not be left standing/waiting while two people have a convo.

    If the cashier and other customer were chatting while the cashier was scanning mam's stuff/my stuff, I wouldn't have cared.


  • Registered Users, Registered Users 2 Posts: 32,387 ✭✭✭✭rubadub


    dan de man wrote: »
    if i was a cashier and i had to put up bitchiness of your kind there would be slaps im afraid,hate people like you,my sister is just like you
    So do you slap your sister around? charming lad.


  • Closed Accounts Posts: 7,818 ✭✭✭Minstrel27


    What did you do, if anything?

    I moved my food to another cashier. When she spotted this it said she would scan them through I told her not to worry and keep chatting. Her manager called her away for what I assume was a bollocking.


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  • Closed Accounts Posts: 6,595 ✭✭✭The Lovely Muffin


    Minstrel27 wrote: »
    I moved my food to another cashier. When she spotted this it said she would scan them through I told her not to worry and keep chatting. Her manager called her away for what I assume was a bollocking.
    If I'm ever in a situation again like I was on Friday, this is exactly what I'll do.:D

    Thanks for the idea!:)


  • Closed Accounts Posts: 1,574 ✭✭✭falan


    I hate this idle chat in supermarkets. Happens all the time. A few weeks ago i was held up, made me late for work...:mad:

    Just because they have no life doesn't mean the rest of us don't.


  • Registered Users, Registered Users 2 Posts: 4,934 ✭✭✭goat2


    falan wrote: »
    I hate this idle chat in supermarkets. Happens all the time. A few weeks ago i was held up, made me late for work...:mad:

    Just because they have no life doesn't mean the rest of us don't.
    in my case she could have said hello at start, and thank you in the end thats all, well 2 hours ago i got her name while in the shop,


  • Closed Accounts Posts: 363 ✭✭dan de man


    rubadub wrote: »
    So do you slap your sister around? charming lad.

    it was a joke
    w a n k e r


  • Banned (with Prison Access) Posts: 34,567 ✭✭✭✭Biggins


    dan de man wrote: »
    it was a joke
    XXXXXX
    You make a joke about slapping people around in a public place, perhaps insult your sister and then call a mod something rude?

    Nice! :rolleyes:


  • Registered Users, Registered Users 2 Posts: 31,859 ✭✭✭✭Sharpshooter


    dan de man wrote: »
    if i was a cashier and i had to put up bitchiness of your kind there would be slaps im afraid,hate people like you,my sister is just like you
    dan de man wrote: »
    it was a joke
    w a n k e r

    Banned.


  • Closed Accounts Posts: 605 ✭✭✭j1smithy


    Some people here have obviously never worked on tills. The amount of **** and abuse you have to take on a daily basis can be astounding particularly in the run up to christmas. Auld wans would come in after collecting the pension and get their few things, and proceed to tell you their life story. Personally I never minded it there appears to be so many lonely people out there, if talking to me helps then so what. Often the under pressure office worker following them would eat me, because in order to keep queues down, I would deal with the following customer whilst still talking to the auld wan. I understood this could appear as rude, but you couldn't tell granny to get lost. Customers sometimes told me I wasn't nice enough, smiled enough and other such bullshit, then which I politely told them to talk to my manager. Nothing was ever said to me because I had gained quite a following of auld wans who would queue specifically for my till.

    When I was there the till staff had a system of being able to just look at people and being able to expect the attitude to follow. You had young people who generally didn't speak to the cashier. Same attitude from the young office worker, in-out as quickly as possible. The mother/father doing the weekly shop with children in tow. These are the ones who give you grief. The bitter auld fella was another one. On a Sunday evening we used also get the auld wan bargain hunter.


  • Registered Users, Registered Users 2 Posts: 774 ✭✭✭lucy2010


    mikom wrote: »
    Shop in aldi or lidl and you won't see this happening.
    If they dared open their mouths for a non-work related matter then you can bet herr kommandant in the machine gun nest would raze them to the ground.

    yeah did you ever notice how fast they scan your stuff; swoosh,swoosh,swoosh..I always wondered do they get commission for how quick the scan the stuff.... Nothing like Sundays in my Tesco... christ almighty its like they hand pick the staff on a Sundays ...:mad:


  • Closed Accounts Posts: 17,689 ✭✭✭✭OutlawPete


    I couldn't work on tills, I'd kill someone.

    Anytime I use the express automatic self service check till thing .. you know what I mean :mad:

    I near have a breakdown, damn stuff won't scan, unexpected item message going off, roars at you to insert cash when you are, people tuting behind you .. I'm surprised someone hasn't died.


  • Registered Users, Registered Users 2 Posts: 6,340 ✭✭✭Thoie


    There aren't any self-scan checkouts in this supermarket.

    If you're tall enough all checkouts can be self scan!

    I don't mind them chatting with other customers so much - that can be seen as friendly. It's when they're chatting to each other and ignoring all the customers that I find it irritating.


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  • Closed Accounts Posts: 324 ✭✭Chriskavo


    Anyone get really pissed off by the lack of counter assistants in Spar? Every time I go in there to do the lotto or buy a packet of smokes I am usually greeted by a queue that goes to the back of the shop. Their is usually only 1 person working the till but about 4 working the deli with no customers. CMONNN!!! Actually their isn't a lack of assistants but more like zero management going on here. I have made complaints before but just get the usual shrug of shoulders, It annoys me that not more people complain of this.


  • Closed Accounts Posts: 17,689 ✭✭✭✭OutlawPete


    Chriskavo wrote: »
    Anyone get really pissed off by the lack of counter assistants in Spar?

    No, but Cineworld bugs the fcuk out of me when they have queues and only two of the ten tills active.

    People be missing the start of their movies :mad:

    AnPost in St Andrews St in the city is a nightmare also.


  • Registered Users, Registered Users 2 Posts: 603 ✭✭✭Chicken Run


    msg11 wrote: »
    Self scan springs to mind...

    "Unexpected item in bagging area"

    DIE MACHINE !!!!! DIE !!!!!!!! :mad:


  • Registered Users, Registered Users 2 Posts: 774 ✭✭✭lucy2010


    "Unexpected item in bagging area"

    DIE MACHINE !!!!! DIE !!!!!!!! :mad:

    Other night queue a mile long with people & mothers day cards. Place the item on the belt - its on the belt - place the item on the belt - its on the belt... this went on & on & on until 1 guy picked his card up off the belt after a million attempts & walked out the door without paying for it muttering "well if yous dont want me money " ......


  • Registered Users, Registered Users 2 Posts: 252 ✭✭alanajane


    I would forgive the obvious 'old dear' who is obviously lonely and longing to talk to someone otherwise I take note of the checkout number (if it big store like tesco or dunnes) and complain to staff supervisor on way out...i too much of coward to say something directly to check out operator in case she fires my shopping at me....


  • Registered Users, Registered Users 2 Posts: 12,909 ✭✭✭✭iguana


    In fairness, I can understand the cashiers talking to each other. They have to stand there for hours.

    Though I don't agree with talking and doing nothing else, obviously.

    I couldn't care less what a cashier does as long as they process my shopping and let me leave the supermarket. If they want to chat with me for a minute that's fine, if they want to stay silent that's fine and if they want to chat to someone else that's fine.

    I don't need validation from someone in a shop, I don't need them to talk to me unless there is something which needs to be said. I'm happy for them to do whatever it is they want to do as long as it doesn't delay me/damage my goods. Being a supermarket cashier is a horrible job because far, far too much is asked of them by managers and customers. They are constantly in a damned if they do/damned if they don't situation with people who have no empathy.

    Who I do have a major gripe with are managers who don't get on empty registers when the shop is busy. It seems to me to be a major Irish situation where the manager refuses to lower themselves to any job beneath them, like serving customers while they stand around and look self-important.


  • Registered Users, Registered Users 2 Posts: 5,851 ✭✭✭veryangryman


    mikom wrote: »
    Shop in aldi or lidl and you won't see this happening.
    If they dared open their mouths for a non-work related matter then you can bet herr kommandant in the machine gun nest would raze them to the ground.

    Not true

    Happened to me yesterday there. 2 cashiers chatting away. Granted there was nobody else in the queue besides me and previous guy.

    So i decided that id hold the cashier up when he flew through asking me for my laser card by packing my shopping at the counter. Screw you mate. Clearly their timers for quick processing only kick in when they hit new transaction on their tills


  • Closed Accounts Posts: 5,677 ✭✭✭irishh_bob


    Yesterday when I was in the supermarker with my mam and she had her stuff on the conveyor belt waiting for it to be scanned, the cashier was chatting to another customer about how useful the gift cards are (the other customer bought a gift card), they must have been a good 5-10 minutes yabbering away. The other customer had no items on the conveyor belt, she had all her items packed in bags and in her trolley and everything paid for. Just stayed for a natter.

    I wanted to stay something, but couldn't, mam would have killed me if I'd opened my mouth to the cashier, since mam was next to be served, not me. If I was alone/ahead of mam, I'd have said something.

    Presumably this has happened to Boardsies? What did you do, if anything?

    was the yapping customer in front , an elderly shopper


  • Closed Accounts Posts: 6,595 ✭✭✭The Lovely Muffin


    irishh_bob wrote: »
    was the yapping customer in front , an elderly shopper
    No.

    I'd say she was late 30's.


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  • Registered Users, Registered Users 2 Posts: 4,934 ✭✭✭goat2


    No.

    I'd say she was late 30's.
    i do not see older people keeping cue up,
    i do expect to be acknowledged if i spend about 200euro per week at shop, and the cashier ignores that fact, i owe her nothing, she depend on me and others entring the store spending to keep her job


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