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Looking to get in contact with Oral-B Customer Services

  • 20-02-2010 03:24PM
    #1
    moonboy52
    Registered Users, Registered Users 2 Posts: 2,220 ✭✭✭


    If this is in the wrong section please move.

    I Bought a Braun Oral-B Professional Care 9900 Triumph with SmartGuide Rechargeable Power Toothbrush last year from amazon.

    I am having an issue with the smartguide and need to get in contact with their customer service.

    In the manual it says the number is 1800-509448, however when i ring it on my mobile it says it is only available to callers from specific regions.

    Any idea how i might get in contact with them?:o

    Many thanks and apologies for the random question.


Comments

  • #2
    btkm8unsl0w5r4
    Closed Accounts Posts: 9,251 ✭✭✭btkm8unsl0w5r4


    Having spent 30 seconds on google I found this

    Oral-B Laboratories Ireland
    Green Road
    Newbridge
    Country Kildare
    Ireland
    Phone: (353) 454-33676

    ring them and if they cant help you they will have a number.


  • #3
    moonboy52
    Registered Users, Registered Users 2 Posts: 2,220 ✭✭✭moonboy52


    Cheers fitzgeme.

    I saw that number but was hoping someone might have a direct number. Ill give them a ring.


  • #4
    moonboy52
    Registered Users, Registered Users 2 Posts: 2,220 ✭✭✭moonboy52


    If anyone else is interested, the number is 1800-509448. You have to ring from a land-line however.

    I was trying to ring it from my mobile:o


  • #5
    Terpsichorean Master
    Registered Users, Registered Users 2 Posts: 159 ✭✭Terpsichorean Master


    https://www.boards.ie/discussion/comment/64606945#Comment_64606945

    Has anyone figured out how to call this number from a mobile phone? Or if there's another Irish number?

    I don't have a landline or access to one and I can't seem to find another/alternative Irish number anywhere.



  • #6
    Esel
    Registered Users, Registered Users 2 Posts: 24,759 ✭✭✭✭Esel
    Not Your Ornery Onager


    https://www.boards.ie/discussion/comment/123995862#Comment_123995862

    Maybe you needed a landline in 2010 because you couldn't call a 1800 number on a mobile back then in 2010...

    Not your ornery onager



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  • #7
    Glaceon
    Registered Users, Registered Users 2, Paid Member Posts: 3,528 ✭✭✭Glaceon


    I know this is an old thread but being a 1800 number, it was probably restricted that way because Oral B didn't want to have to pay for mobile callers.



  • #8
    coylemj
    Registered Users, Registered Users 2 Posts: 26,063 ✭✭✭✭coylemj


    I wouldn't bother with any of those numbers. Proctor & Gamble pulled out of Newbridge in 2022. Whoever took over the plant may now be manufacturing Oral-B products under contract but I seriously doubt that they're operating any kind of customer care helpdesk. Try the Oral-B UK website.

    Consumer giant Procter & Gamble sells last Irish manufacturing plant

    Group pays €45m into pension fund as it closes door on oral hygiene business in Newbridge



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