Help - can't log in to any profile.

#1 · 18-12-2009 01:34PM #1

My home computer, the family one, is borked.

If I try and log in to a profile, it either does not load and freezes, or logs off immediately, kicking me back out to the main screen.

I tried Safe mode, and the same thing kept happening.
My PC seems to be unusable, and I can't access any of the normal Malware cleaners.

The only thing I can think of is that when I was on the 'net last night, I got a pop up telling me that someone was trying to alter a registry key, which I elected to block.

Advice please.

ActorSeeksJob · 18-12-2009 01:52PM

you tried Last Known Good Configuration ?

The_Minister · 18-12-2009 01:54PM

ActorSeeksJob wrote: »

you tried Last Known Good Configuration ?

You're going to have to elaborate on that.

biko · 18-12-2009 02:07PM

http://support.microsoft.com/kb/307852

Is it Vista? Is it saying "can't load user profile"?

The_Minister · 18-12-2009 02:32PM

Sorry, it is XP.

It just refuses to load the profiles - no error message,

The_Minister · 18-12-2009 02:38PM

No joy using "Last Known Configuration"

The_Minister · 18-12-2009 02:44PM

Right, I managed to get a profile half loaded (just a blank screen), and used TaskManager to activate Malwarebytes.

Hopefully that will clear it.

Help - can't log in to any profile.

Comments