HKC SecureWatch Alarm System Engineering Code

knysna · 13-06-2008 7:23pm #1

Hello! Could anybody tell me the Engineering Code for the HKC SecureWatch Alarm System as I have lost the manual.
Alternatively does anybody know if the manual is accessible on the Net?

derek_g34 · 16-06-2008 7:22pm

Hi Knysna,

The HKC factory engineer code is 1234.

knysna · 16-06-2008 10:37pm

Hi Derekg34, Thank you for the info re the Engineer Code. I'm afraid it did not work. The people who installed the alarm must have changed the code. I believe I have a right to know this code is this not so. Any suggestions?

Cadzer · 20-06-2008 9:55am

User code 1111
Engineer code 4567

lafors · 23-06-2008 4:46pm

Cadzer wrote: »

User code 1111
Engineer code 4567

Cadzer is right there.
Its written on the circuit board inside the unit (not the panel, the other box with the pcb and battery).

I've a question about the menus.....
The way the alarm is set up on my apartment is fine, but when the alarm goes off, only the external siren goes off. There is no internal "siren".
Is there an option to turn this on?
Had a look through the menus myself but I didn't want to mess with the settings.

derek_g34 · 23-06-2008 6:48pm

Did it ever work? If so, it has probably just gone faulty. If not, there may not be one fitted. There is nothing in the programming that would cause the external sounder to ring without the internal.

Cadzer · 24-06-2008 8:34am

Another thing to do is set off the alarm look out at the Externial Bell and see if the Strobe is flashing?
If it is then i would say that there is something wrong with the internail wiring as the internail ball and strobe are driven from the same onboard outputs!

That is if the apartment has a bell wired at all.Is there one mounted in the apartment?

Redbarn · 24-04-2009 3:31pm

lafors wrote: »

Cadzer is right there.
Its written on the circuit board inside the unit (not the panel, the other box with the pcb and battery).

Its been a while for this post I know. I also have one of these. for some reason all lights have come on on the panel (was painting around the pcb board may have caused it) Its coming up with access denied for everything and its looking for a 6 digit code. There is a number inside on the pcb board but this is only 5 digits.

Anyone any ideas ?

Mad_Mike · 25-04-2009 11:26am

I have one of these also. We bought the house about 3 and a half - 4 years ago and have never used the alarm. This morning the alarm went off and I think it was due to a dropped trip switch. We woke up to hear the actual panel beeping, the same noise as we always get when we have a power cut. However, my wife tried to stop it beeping and ended up setting off the internal siren (I think the outside one was disabled when we bought the house).

We tried everything to get it knocked off and tried ringing contact numbers on the box only to find that the company no longer exist, so eventually, I had to open the internal siren box and I snipped the wires for some peace. The thing is, I have been looking here and on the HKC website etc and I even located the main control panel and opened it to look at the pcb inside and according to that and all accounts here, the engineer code is 04567 or the user code is 01111, but I have tried these and nothing happens??

Am I correct in assuming that the 0 puts it in number entry mode and the actual code is 4567 or 1111? If so, do I do anything else after inputting the numbers, or should it immediately disarm? For example, do I type in 04567 and then # or something??

Also, I see a jumper on the board in the control panel called factory reset. I removed this and put it back but it doesnt seem to have made a difference. Maybe it has to be off for a certain length of time? Any help would be appreciated

syklops · 25-04-2009 4:57pm

Did the alarm stop after you snipped the internal wiring?

If so, then why do you want to know? The alarm company is no longer in business, you said yourself you never used the alarm, and you have now voided the warranty. Put the cover back on and go enjoy the rest of your saturday. If you decide you want an alarm, contact a new alarm company and get them to fit a new one. Otherwise, just leave it.

Mad_Mike · 25-04-2009 5:18pm

The sound has stopped but the strobe light is still flashing on the box outside the house and there is still a very "faint" sound from the internal box. Whether this noise will be an issue or not, I dont know and wont know until tonight when the house is quiet as its situated outside the bedrooms.

I dont care about voiding the warranty. I just want to DISARM it.

Cadzer · 27-04-2009 11:43am

Mad_Mike wrote: »

The sound has stopped but the strobe light is still flashing on the box outside the house and there is still a very "faint" sound from the internal box. Whether this noise will be an issue or not, I dont know and wont know until tonight when the house is quiet as its situated outside the bedrooms.

I dont care about voiding the warranty. I just want to DISARM it.

Whene you moved into the house were you given a code to set and unset the alarm panel?
If you were thats the code that you must enter to disarm the alarm panel. What has probably happend is the engineer has entered a user code and it has written over the default code.

Mad_Mike · 21-06-2009 9:41pm

Yep. You're right
Default codes seem to have been overwritten
As for receiving a code, we probably did, but as we never used the alarm, we no longer have it. Anyway, the alarm is still going off to this day, but somebody has kindly sent me a PM with contact details, saying they will explain how to reset the system and I will contact them tomorrow to finally switch it off

kravmaga · 23-06-2009 6:01pm

knysna wrote: »

Hello! Could anybody tell me the Engineering Code for the HKC SecureWatch Alarm System as I have lost the manual.
Alternatively does anybody know if the manual is accessible on the Net?

I have an owners manual and here is the address for HKC Ltd in Dublin.

Parkway Business centre
Ballymount,
Dublin 24.

T.456 8353

Web: www.hkc.ie
Email: sales@hkc.ie

kravmaga · 23-06-2009 6:04pm

@OP

Here is the owners manual link which you can indeed download from HKC website.

http://www.hkc.ie/hkc/Main/Downloads.htm

sss.ie · 05-07-2009 9:51pm

i love the idea that people are up on this site talking about how to default alarm panels.

WHY?

Why do you put in alarmS into your homes? Is it to help prevent your homes from been broken in to? I presume none of you know each other? but now you have told people how to default you alarm panel in your home. why? the reson why you can get alarm Eng manuals is because of security. then people get onto a site and give all this information away. if that the case i should tell all of you how to by pass most alarm, stop communication to eircom and other ACR's.

altor · 09-07-2009 2:33pm

sss.ie wrote: »

i love the idea that people are up on this site talking about how to default alarm panels.

WHY?

Why do you put in alarmS into your homes? Is it to help prevent your homes from been broken in to? I presume none of you know each other? but now you have told people how to default you alarm panel in your home. why? the reson why you can get alarm Eng manuals is because of security. then people get onto a site and give all this information away. if that the case i should tell all of you how to by pass most alarm, stop communication to eircom and other ACR's.

if you read the posts there is no one saying how to default the panels, they are talking about factory default codes which the engineer will have changed when he installed the panel. defaulting your own panel is not advisable as there are setting that have to be changed in the programming for the alarm system to work..

sss.ie · 11-07-2009 12:01am

Mad_Mike wrote: »

I have one of these also. We bought the house about 3 and a half - 4 years ago and have never used the alarm. This morning the alarm went off and I think it was due to a dropped trip switch. We woke up to hear the actual panel beeping, the same noise as we always get when we have a power cut. However, my wife tried to stop it beeping and ended up setting off the internal siren (I think the outside one was disabled when we bought the house).

We tried everything to get it knocked off and tried ringing contact numbers on the box only to find that the company no longer exist, so eventually, I had to open the internal siren box and I snipped the wires for some peace. The thing is, I have been looking here and on the HKC website etc and I even located the main control panel and opened it to look at the pcb inside and according to that and all accounts here, the engineer code is 04567 or the user code is 01111, but I have tried these and nothing happens??

Am I correct in assuming that the 0 puts it in number entry mode and the actual code is 4567 or 1111? If so, do I do anything else after inputting the numbers, or should it immediately disarm? For example, do I type in 04567 and then # or something??

Also, I see a jumper on the board in the control panel called factory reset. I removed this and put it back but it doesnt seem to have made a difference. Maybe it has to be off for a certain length of time? Any help would be appreciated

read this, yes it is said. the LK1 is spoke about. anyway i dont care as i dont use HKC, if HKC are that tick to print codes on the panel there is something wrong.

altor · 11-07-2009 11:35am

sss.ie wrote: »

read this, yes it is said. the LK1 is spoke about. anyway i dont care as i dont use HKC, if HKC are that tick to print codes on the panel there is something wrong.

i have read this but did he say how to reset the default on the panel, no is the answer.. it only gives factory codes on the panel for installers but i am sure if you install alarms you change this code as with all panels there is a factory code..

CarlightExpress · 10-09-2009 8:06pm

Hi There

I also have recently moved into a house where there is a hkc alarm, the previous people changed the user code and the install company have gone out of business.

I have already disconnected the power, battery and the JP1 jumper on the panel, when I power the alarm back up, I see the control panel booting up and then the internal siren activates.

I've tried 4567, 1234, 04567, 01234 but nothing seems to work, it looks like it is asking for a 6 digit number, any ideas?

Is there a specific keypress you need to perform to be able to enter the code?

altor · 10-09-2009 8:18pm

CarlightExpress wrote: »

Hi There

I also have recently moved into a house where there is a hkc alarm, the previous people changed the user code and the install company have gone out of business.

I have already disconnected the power, battery and the JP1 jumper on the panel, when I power the alarm back up, I see the control panel booting up and then the internal siren activates.

I've tried 4567, 1234, 04567, 01234 but nothing seems to work, it looks like it is asking for a 6 digit number, any ideas?

Is there a specific keypress you need to perform to be able to enter the code?

Sometimes the panel is engineer locked so wont allow the panel to be returned to factory settings. Bringing the panel back to factory settings can cause people problems when part setting the panel at night if they have a beam in the house or if you have a panic button as the zone type has to be changed for this to work also so be careful..
Try 1111..
I have sent you a pm if you want any advise on this..

CarlightExpress · 11-09-2009 6:33pm

Thanks Altor for all your help, damn engineers locking out the panels...lol

altor · 11-09-2009 7:20pm

CarlightExpress wrote: »

Thanks Altor for all your help, damn engineers locking out the panels...lol

Your welcome, always here to help..

Nabs · 06-12-2009 9:29pm

My alarm keeps on going off even though it's not switched on. Very odd. I can stop it fine using my code. However I just don't understand why an alarm could possibly go off when it's not switched on. Would someone have any idea? Thanks!

altor · 06-12-2009 10:46pm

Nabs wrote: »

My alarm keeps on going off even though it's not switched on. Very odd. I can stop it fine using my code. However I just don't understand why an alarm could possibly go off when it's not switched on. Would someone have any idea? Thanks!

Hi Nabs,

You must have a faulty sensor on the system. When you enter your code on the alarm to turn it off it should give you some indication of what zone or fault is setting off the alarm e.g. zone number or name. If this is the case you should get the alarm serviced to determine and fix the problem.

Hope this helps..

ista · 15-12-2009 1:22pm

Hello,
I have a HKC Securewatch 6/10 system installed. I want to add on an aritech wireless bridge receiver to monitor/secure a remote garage about 5/6 metres from the house. Do i need an HKC zone expander even though there is a spare zone on the existing panel? How is the aritech wired to the existing panel?

Any info would be appreciated.

Thanks.

kravmaga · 17-12-2009 2:15pm

knysna wrote: »

Hello! Could anybody tell me the Engineering Code for the HKC SecureWatch Alarm System as I have lost the manual.
Alternatively does anybody know if the manual is accessible on the Net?

IMO the engineers code is the installer so you should the Alarm company who installed it.

I had one of these HKC installed in my crib and there is a website,see below for downloading the Owners Manual .

HKC Ltd
Parkway Business Centre- Ballymount- Dublin 12.

http://www.hkc.ie/hkc/Main/Downloads.htm

altor · 17-12-2009 10:20pm

ista wrote: »

Hello,
I have a HKC Securewatch 6/10 system installed. I want to add on an aritech wireless bridge receiver to monitor/secure a remote garage about 5/6 metres from the house. Do i need an HKC zone expander even though there is a spare zone on the existing panel? How is the aritech wired to the existing panel?

Any info would be appreciated.

Thanks.

Hi ista,

If your only putting in 1 motion or two sensors you will be grand with the one zone. The best way to wire the quick bridge is set the zone on the HKC to dual EOL and then connect the cable to the quick bridge, more secure if someone cuts the cable between them. So you should twist two resistor legs together, putting the two free legs off them across the alarm of the HKC alarm zone. The cable that goes to the quick bridge gets joined to the resistor legs you have twisted together and the other end into the zone you want to use on the quick bridge.

Hope this helps,
Any problems let me know..

ista · 23-12-2009 3:18pm

Hi Altor,

I had to buy an expander in the end, didnt have a spare zone. I did as you suggested and fitted the 2 resistors accross alarm of zone 7 of the expander and wired cable to receiver terminal no. 1. This according to the install guide is a supervised N/O loop. I programmed 3 wireless sensors on 3 separate zones of the quickbridge and tested...all fine and programmed unused zones to be non-supervised. I programmed the connected zones N/O as per receiver loop qbridge connection and the trouble outputs the same but the HKC kpad is indicating a tamper on zone 7 and the quickbridge on zone 8 is reading tamper(reserved for cover and antennae). I then programmed zones and trouble outputs N/C with the same HKC kpad message.
Just cant get rid of this tamper?

Hope you can make sense of this, appreciate your input.

Ista.

altor · 26-12-2009 12:26pm

ista wrote: »

Hi Altor,

I had to buy an expander in the end, didnt have a spare zone. I did as you suggested and fitted the 2 resistors accross alarm of zone 7 of the expander and wired cable to receiver terminal no. 1. This according to the install guide is a supervised N/O loop. I programmed 3 wireless sensors on 3 separate zones of the quickbridge and tested...all fine and programmed unused zones to be non-supervised. I programmed the connected zones N/O as per receiver loop qbridge connection and the trouble outputs the same but the HKC kpad is indicating a tamper on zone 7 and the quickbridge on zone 8 is reading tamper(reserved for cover and antennae). I then programmed zones and trouble outputs N/C with the same HKC kpad message.
Just cant get rid of this tamper?

Hope you can make sense of this, appreciate your input.

Ista.

Hi Ista,

They should be programed in as N/C. Make sure you have the zone set up for dual EOL also. What type sensors are you installing on the quick bridge ?

ista · 02-01-2010 10:43am

Hi Altor,

The sensors I'm using are GE type part no. NX-450N-I RF32014-N 433MHZ wireless type. The Securewatch panel is reading 'zone 7 garage' and the quickbridge zone 8 output is on registering a 'tamper'-default for this zone. Everything seems to be set up correctly and sensors set to n/c. Not sure where to go next????

Ista.

altor · 03-01-2010 1:26am

ista wrote: »

Hi Altor,

The sensors I'm using are GE type part no. NX-450N-I RF32014-N 433MHZ wireless type. The Securewatch panel is reading 'zone 7 garage' and the quickbridge zone 8 output is on registering a 'tamper'-default for this zone. Everything seems to be set up correctly and sensors set to n/c. Not sure where to go next????

Ista.

Hi ista,

Just set it up on an old HKC panel there and got the same results as you. It seems it wont work the way it is meant to. Anyway the way around this is to leave one leg of the resistor in the alarm and put the double leg of the resistors into the other side of alarm. Put the cable from the quickbridge around the other single leg. Change the quickbridge zone your using to n/o for that zone and it works. As for the quickbridge zone 8 output is on registering a 'tamper'-fault for this zone the light stayed on for me too but the alarm set with no problems. It has to do with the cover and antenna but will only go off if you learn a sensor into that zone.

Hope this helps, any problems let me know..

altor · 03-01-2010 2:09pm

I had that on alarm all night with 3 other sensors, deleted the one i put on zone 8 to get the light off and everything works with no problems ista. Hope it works for you now, let me know how you get on.

Best regards,

Altor.

ista · 03-01-2010 8:18pm

Hey Altor,

Yeah that works fine now, I'm using the first two zones on the quickbridge. The tamper output light is still illuminated on zone 8 but it isn't causing an issue with the alarm. If I teach in a sensor into zone 8 and delete it again, it will kill the light??? Anyway, you've been a great help...yet again.

Many Thanks,
Ista.

altor · 03-01-2010 8:25pm

ista wrote: »

Hey Altor,

Yeah that works fine now, I'm using the first two zones on the quickbridge. The tamper output light is still illuminated on zone 8 but it isn't causing an issue with the alarm. If I teach in a sensor into zone 8 and delete it again, it will kill the light??? Anyway, you've been a great help...yet again.

Many Thanks,
Ista.

Thanks ista,

I am happy it is all working for you now. I tried doing that but the light came back on when i deleted the sensor but it is not causing any issues so i would leave it as it is

Best regards,

Altor.

Garphil · 06-01-2010 2:45pm

I am trying to locate the internal bell fuse in my HKC system after an alarm activation control panel shows [int bell fuse] and yellow fault light is staying on.Alarm still working except internal bell [hi-deci siren] I am assuming a fuse needs to be replaced any ideas???

wackojacko · 06-01-2010 4:02pm

i had a similar problem with fuse. there is 4 fuses on board at top. one of them has blown. it should be visible which one.

altor · 06-01-2010 6:02pm

Garphil wrote: »

I am trying to locate the internal bell fuse in my HKC system after an alarm activation control panel shows [int bell fuse] and yellow fault light is staying on.Alarm still working except internal bell [hi-deci siren] I am assuming a fuse needs to be replaced any ideas???

Yes, this is correct. There is a diagram on the board showing which fuse is which..

Garphil · 07-01-2010 12:26am

Thanks for the advise lads I should have said that I had checked the fuses in the main panel and they are ok,thought there must be another fuse somewhere in the line between buzzer,fusebox,and main panel or the fault can be rectifed with a code on control panel??

altor · 08-01-2010 12:04am

Garphil wrote: »

Thanks for the advise lads I should have said that I had checked the fuses in the main panel and they are ok,thought there must be another fuse somewhere in the line between buzzer,fusebox,and main panel or the fault can be rectifed with a code on control panel??

Hi Garphil,

In some comfort buzzers there is a fuse so that could of blown. This would explain the fuse in the panel still working. Let me know if this is your problem..

Best regards,

Altor.

Garphil · 08-01-2010 2:59pm

Hi ALtor
I decided to replace all 4 fuses on the board just in case it appears to have done the trick, fault light is gone out on keypad and it no longer shows bell fuse message Happydays. Thanks for all your help I hope I can return the favour sometime.

altor · 08-01-2010 5:14pm

Garphil wrote: »

Hi ALtor
I decided to replace all 4 fuses on the board just in case it appears to have done the trick, fault light is gone out on keypad and it no longer shows bell fuse message Happydays. Thanks for all your help I hope I can return the favour sometime.

Thats good, if you ever have any problems just ask..

burgerland · 31-03-2010 2:02pm

i installed an internal bell on my hkc 8/12 alarm panel,but i now have an error code " no rkp comms.." showing on the RKP.i checked the fuses on the control panel, and fuse f2 for auxiliary 12v was blown. i replaced this but still have error code.i tried disconnecting all power for a minute but error code is still showing.any help appreciated!

KoolKid · 31-03-2010 2:46pm

Check all the keypad connections. You may need to reinstall the keypad.
Do you have engineer access?

burgerland · 31-03-2010 2:53pm

thanks for the reply,ive disconnected keypad and installed it up at the control panel to eleminate any wiring issues.i have engineer access,but cannot enter any commands into keypad as it seems to be locked, its just showing the flashing "no rkp comms" error code, with the orange led fault light on.

burgerland · 31-03-2010 3:25pm

ive also tried resetting panel by disconnecting power and removing jp1 jumper and reconnecting power but to no avail.

altor · 31-03-2010 4:41pm

burgerland wrote: »

i installed an internal bell on my hkc 8/12 alarm panel,but i now have an error code " no rkp comms.." showing on the RKP.i checked the fuses on the control panel, and fuse f2 for auxiliary 12v was blown. i replaced this but still have error code.i tried disconnecting all power for a minute but error code is still showing.any help appreciated!

Hi burgerland,

NO RKP COMMS relates to the data wire from the panel to the keypad. If you have connected the keypad to the panel on a different cable plus defaulted the panel there might be a problem with the software on the panel.
Is the LED on the panel flashing on and off ?
Is this the original keypad that was on the alarm ?

altor · 31-03-2010 4:42pm

burgerland wrote: »

ive also tried resetting panel by disconnecting power and removing jp1 jumper and reconnecting power but to no avail.

Is the panel eng locked ?

burgerland · 31-03-2010 5:27pm

hi altor,thanks for your reply.i fitted the alarm a few years ago and its was working perfectly.i just decided to fit an internal echo yesterday.its only after i connected the echo,i started having problems.i have disconnected echo now and have everything the way it was before yesterday.just cannot clear the error message from rkp.i simply connected the original rkp up to the panel with a short piece of wire to bypass any wiring problems.it is wired into where it originally was.i would assume the panel isnt eng locked as default, i didnt change any settings here originally.

burgerland · 31-03-2010 5:30pm

sorry i forgot to mention is original keypad and led on panel is blinking on/off

Jnealon · 31-03-2010 5:56pm

How are you connecting the echo.
When you get the comms error is the red led in the control panel blinking or steady. There's bug with those panels where the software tops running and this error appears

HKC SecureWatch Alarm System Engineering Code

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