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cant get past first screen on vista!

  • 04-09-2009 02:21PM
    #1
    Not a techi
    Closed Accounts Posts: 2 ✭


    I'm looking for some advise, i think I have a virus but not sure!
    When i turn on the PC (vista) It begins to start up and when I get to the the first blue/green vista screen with the icon for my account on it but it then restarts before I can pick the icon and teh PC restarts all over again, and again.
    At the "Compaq screen" I went through all the F10/F5 system recovery screens tried safe mode but haven't got anywhere.
    I'd appreciate any help.
    Regards
    Not a techi


Comments

  • #2
    R3al
    Closed Accounts Posts: 303 ✭✭R3al


    Sounds like it might be a corrupt boot or system file, this may be caused by a virus but can also be caused when installing new hardware or software or a windows update may be causing the reboot cycle.

    You should click in f8 to go to the boot options menu, and select stop Automatic restart on errors you should then be able to see the error message before it reboots the next time. post the error message or code here

    Also if you think it is a virus you might try running ccleaner and then mbam in safe mode

    Also Vista has a recovery option in the F8 boot options menu which allows you to repair your start up files, you can try this also if safe mode doesnt return any viruses


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