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I know this issue has been raised, but any solutions?

  • 24-08-2009 05:52PM
    #1
    pseudo_23
    Registered Users, Registered Users 2 Posts: 111 ✭✭


    UCD connect login attempts with my CAO number and bate of birth have failed each time. Does anyone have this problem, has anyone figured it out?

    THX!


Comments

  • #2
    IrishKnight
    Registered Users, Registered Users 2 Posts: 922 ✭✭✭IrishKnight


    Have you loged into it before. If so, your account might be locked. Phone 01 716 1555 to get it reset


  • #3
    pseudo_23
    Registered Users, Registered Users 2 Posts: 111 ✭✭pseudo_23


    ive never successfully logged in, i just get told incorrect username/password. Works fine for my SIS but not connect


  • #4
    IrishKnight
    Registered Users, Registered Users 2 Posts: 922 ✭✭✭IrishKnight


    Perhaps the password is different. If you got out a reg pack, have a look over it and see if it says anything about the password for UCD Connect. Failing that, phone the number above after 0930hr


  • #5
    Michaelrsh
    Closed Accounts Posts: 640 ✭✭✭Michaelrsh


    Look just go to the student desk in the Tierney building to sort it out, I was there a couple of days ago, there very helpful.


  • #6
    TDOie
    Registered Users, Registered Users 2 Posts: 327 ✭✭TDOie


    Michaelrsh wrote: »
    Look just go to the student desk in the Tierney building to sort it out, I was there a couple of days ago, there very helpful.

    Their helpfull? wait. what?

    Anytime I go to there with an issue they send me to the programme office. then the programme office sends me to them then back and forth , back and forth. :(


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  • #7
    Michaelrsh
    Closed Accounts Posts: 640 ✭✭✭Michaelrsh


    TDOie wrote: »
    Their helpfull? wait. what?

    Anytime I go to there with an issue they send me to the programme office. then the programme office sends me to them then back and forth , back and forth. :(

    If your query at the student desk was module related that's probably why they sent you to the programme office. The guy that posted this thread seems to have a problem in relation to the basic login nothing to do with the actual programme.


  • #8
    Blinder
    Registered Users, Registered Users 2 Posts: 243 ✭✭Blinder


    pseudo_23 wrote: »
    ive never successfully logged in, i just get told incorrect username/password. Works fine for my SIS but not connect

    Did you manage to get this sorted out?
    I'm having same problem


  • #9
    Estragon
    Registered Users, Registered Users 2 Posts: 53 ✭✭Estragon


    I had problems with this too - but figured it out.

    Your CAO number is used to log in to SIS (as you have been able to do) but this is not your login for Connect.

    To find your Connect username:

    Log in to SIS, go to Personal Infomration (top tab), and click

    VIEW EMAIL ADDRESSES.

    Your Connect address will be shown, with a different username (number) than your CAO. Use this to log in to Connect, and get set up.



    Hope this helps.



    P


  • #10
    miglytia
    Registered Users, Registered Users 2 Posts: 12 ✭miglytia


    once i couldnt log in too.but then i found where i went wrong. the date of birth has to be in the format ddmmyy! if it is still not working call or e-mail studentdesk.

    Hope this helps :)
    x


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