2 days ago i was eligible for free fees, today my UCD SIS says i owe 7k????

pseudo_23 · 22-08-2009 04:59PM #1

i logged in 2 days ago and under my fees section over 5k had been deducted as a HEA payment and today it says my tuition fee is over 5 and i now owe 7k including the other fees. I am eligible for free tuition so whats changed the past 2 days?. A grant wont cover this will it?. :eek:

El Siglo · 22-08-2009 05:02PM

pseudo_23 wrote: »

i logged in 2 days ago and under my fees section over 5k had been deducted as a HEA payment and today it says my tuition fee is over 5 and i now owe 7k including the other fees. I am eligible for free tuition so whats changed the past 2 days?. A grant wont cover this will it?. :eek:

More details are required for an appropriate answer, are you a returning undergrad e.g. erasmus, deffered entry etc... these are details we need for answer, not dramatic statements.

pseudo_23 · 22-08-2009 05:04PM

i'm a mature student with no 3rd level history, applied for a grant but have heard nothing back yet. I am eligible tho. I dont live at home with my parents.

Mardy Bum · 22-08-2009 05:07PM

There was meant to be a problem a few days ago with the system

Maybe its connected?

pseudo_23 · 22-08-2009 05:08PM

i hope so cos i cant afford to pay that. I've already paid my 157.50

El Siglo · 22-08-2009 08:42PM

pseudo_23 wrote: »

i hope so cos i cant afford to pay that. I've already paid my 157.50

Check the system again, come back and let us know how it goes.

pseudo_23 · 22-08-2009 10:23PM

i may have figured it out, in the survey section with the question 'have you lived in ireland or an EU member state for 3 of the past 5 years, i had 'no' selected so i've switched that now but still says i owe 7k, hopefully it gets updated!. I assume thats what was wrong........:rolleyes:

El Siglo · 22-08-2009 10:34PM

pseudo_23 wrote: »

i may have figured it out, in the survey section with the question 'have you lived in ireland or an EU member state for 3 of the past 5 years, i had 'no' selected so i've switched that now but still says i owe 7k, hopefully it gets updated!. I assume thats what was wrong........:rolleyes:

Contact UCD (i.e. the student desk) and check with them, tell them you made a mistake, do this as soon as possible.

pseudo_23 · 22-08-2009 10:45PM

i did this, i also edited this on my online registration. Hopefully the changes will take effect automatically, if not the email should work. I'll bring it up at orientation for mature students next saturday. Thx for the help.

liamygunner29 · 22-08-2009 10:59PM

one of my mates was born in Bermuda and said that in the survey but his lived here all his life and his a full irish citizen and it said he owed 7 grand, he never paid it and told them and it was gone.

Chet T16 · 23-08-2009 11:41PM

Hmmm, mine is now showing as payable when it wasn't a few days ago

I'm also a mature student starting this year

Mick T · 24-08-2009 12:19PM

pseudo_23 wrote: »

i logged in 2 days ago and under my fees section over 5k had been deducted as a HEA payment and today it says my tuition fee is over 5 and i now owe 7k including the other fees. I am eligible for free tuition so whats changed the past 2 days?. A grant wont cover this will it?. :eek:

hey there
i had exactly the same problem and i rang up the grants and fees section in ucd and the guy told me they had a glitch on there computer, which was where you entered that you were an eu student online it was showing with them that you are non eu, and so the 7k euro should come down! so just give them a ring to make sure!;)

Chet T16 · 24-08-2009 12:38PM

Mick T wrote: »

hey there
i had exactly the same problem and i rang up the grants and fees section in ucd and the guy told me they had a glitch on there computer, which was where you entered that you were an eu student online it was showing with them that you are non eu, and so the 7k euro should come down! so just give them a ring to make sure!;)

Well thats good news! I emailed them last night but i think i might ring them now

pseudo_23 · 24-08-2009 01:54PM

i tried rining, its all automated. I enquired by email about the fees and this is the response i got:

There is a link to activate ‘free fees’ when you are registering.

I cannot find this link anywhere on my UCD sis, and i can't login to my UCD connect with my cao number/date of birth.

Mick T · 24-08-2009 05:16PM

pseudo_23 wrote: »

i tried rining, its all automated. I enquired by email about the fees and this is the response i got:

There is a link to activate ‘free fees’ when you are registering.

I cannot find this link anywhere on my UCD sis, and i can't login to my UCD connect with my cao number/date of birth.

ah yeah i had the same problem myself but i managed to get around the automation part here,http://www.ucd.ie/registry/adminservices/fees/contact.htm when you look at the student support number just take off the last 4 digits and then add any of these numbers to get a direct line

http://www.ucd.ie/registry/adminservices/contact.html
hope this works out for ye!
all the best

2 days ago i was eligible for free fees, today my UCD SIS says i owe 7k????

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