Bought 7.6mb from Eircom.. got 4mb ??

japnuts · 2009-05-14 16:52:14

Hi All, I am in a strange situation with Eircom. I had a 3mb "Business Starter" Line with them, and it was very good, speed was fine, with no problems. However the 30gb download limit was a bit too low. When Eircom removed the download limit for the 7.6mb package, I ordered an upgrade via their website. I waited a few…

14-05-2009 05:52PM

#1

japnuts

Registered Users, Registered Users 2 Posts: 11 ✭

Join Date: May 2009

Posts: 7

Hi All,

I am in a strange situation with Eircom.

I had a 3mb "Business Starter" Line with them, and it was very good, speed was fine, with no problems. However the 30gb download limit was a bit too low. When Eircom removed the download limit for the 7.6mb package, I ordered an upgrade via their website. I waited a few days, and then noticed that my line speed had increased (a little)..

My line stats are as follows: (sorry for poor formatting)

Line State Up
Modulation DMT
Data Path Interleave

Downstream / Upstream
Max Allowed Speed (kbps) 4096 / 384
SN Margin (dB) 16.40 / 16.00
Line Attenuation (dB) 41.00 / 23.50
CRC Errors 0 / 0

I'm at the end of the Eircom Local Loop, around 3.59km from the exchange.

I'm using a netopia router 2247-02 with the latest firmware. It's plugged directly into the master socket which has an inbuilt DSL filter (fitted by eircom).

Is there anything I can do to increase the speed ? I'm quite dissappointed that my anticipated doubling of the speed is actually only around a 30% increase. I'm also concerned that the anticipated doubling of my upload speed didn't happen either ? I run a VoIP system and need the upstream bandwidth..

I do appreciate that I am quite far from the exchange and that this may be that best that I can get at present. But any help or advice would be much appreciated.

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Comments

#2 14-05-2009 06:59PM

Sponge Bob

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You have the correct upload speed , the margin of 16db indicates the line could take more ....realistically not the full 7mbits but possibly 5

A better router than the eircom one might be what you need but try turning it off for 30 mins and on again and see if it synchs at a better speed

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#3 14-05-2009 07:03PM

Cabaal

Moderators, Technology & Internet Moderators, Regional South East Moderators, Paid Member Posts: 28,713 Mod ✭✭✭✭

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Posts: 26629

Your line is upto 7MB so basically depends what quality it is, as Sponge Bob has said your SNR margin is pretty ok which suggests your line should be capable of abit more (provided that SNR margin is not fluctuating)

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#4 14-05-2009 10:33PM

Gonzo

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Sponge Bob wrote: »

You have the correct upload speed , the margin of 16db indicates the line could take more ....realistically not the full 7mbits but possibly 5

A better router than the eircom one might be what you need but try turning it off for 30 mins and on again and see if it synchs at a better speed

im in similar situation to the op, what in this case would be a better modem than the Eircom Router to perhaps get a higher speed?

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#5 14-05-2009 11:01PM

Sponge Bob

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That has come up before if you read this thread

http://www.boards.ie/vbulletin/showthread.php?t=2055006935

I hear they have a different chipset nowadays but there are better routers out there than the Netopia ....including the older 3 series Netopia eircom use to ship 3 years ago .

also check

1. Internal wiring
2. Filter , there are better ones out there than the ones eircom ship, test by removing filter and plugging modem straight into phone socket no filter
3. Have you a sky box, unplug it and see what happens after power down ?

Report back on 2 and 3

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#6 14-05-2009 11:19PM

dub45

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Bear in mind that it really is very difficult to predict the performance of any particular router on a line in advance. You can get useful user equipment reviews at www.broadbandbuyer.co.uk.

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