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Do I have a virus? Cant get an IP address.

  • 25-04-2009 02:17PM
    #1
    Closed Accounts Posts: 267 ✭✭


    Hi folks,

    I am not sure if I have a virus. The following is a log I ran:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 13:40:07, on 25/04/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16827)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Comodo\Firewall\cmdagent.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O9 - Extra button: ShopperReports - Compare product prices - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - C:\Program Files\ShoppingReport\Bin\2.5.0\ShoppingReport.dll (file missing)
    O9 - Extra button: ShopperReports - Compare travel rates - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - C:\Program Files\ShoppingReport\Bin\2.5.0\ShoppingReport.dll (file missing)
    O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

    --
    End of file - 2195 bytes

    The last time I was giving a list of things to do. I downloaded "smitfraudfix" and I was told it would clean it up and it did. Can anyone tell me what I have to do to get the computer into "safe" mode?

    Thanks in advance.


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