What's causing this?

cobweb · 2008-06-22 17:28:47

Don't know if to post this here but every time my computer does a norton scan check and gets to about 195,000-200,000 files checked, the screen goes black and I can't access the pages i was on and in order to get everyting back I have to restart computer and nope its not the screen saver

22-06-2008 06:28PM

#1

cobweb

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Don't know if to post this here but every time my computer does a norton scan check and gets to about 195,000-200,000 files checked, the screen goes black and I can't access the pages i was on and in order to get everyting back I have to restart computer and nope its not the screen saver

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#2 16-07-2008 02:34PM

R3al

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check your log and see if you can find out which was the last file that was scanned, this is porbably the source.

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#3 23-07-2008 12:12AM

cobweb

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thanks for the reply
how do I do this?

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#4 23-07-2008 10:39AM

R3al

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It will depend on the version of norton that you are running but normally there will be a reporting section on the norton console that will give you access to logs, refer to your user guide or help file

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