keep dropping sites

shortlegs · 2008-06-07 00:24:50

my problem is that I may be on a site - any site - when suddenly I lose the site and I go straight back to desktop. Do I need to reinstall windows? Many thanks for any help.

07-06-2008 01:24AM

#1

shortlegs

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my problem is that I may be on a site - any site - when suddenly I lose the site and I go straight back to desktop. Do I need to reinstall windows? Many thanks for any help.

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#2 07-06-2008 01:16PM

-annex-

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What internet browser are you using? Version of windows? Any error messages when it happens?

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#3 07-06-2008 01:42PM

tricky D

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Read this first...

http://www.boards.ie/vbulletin/showthread.php?t=2055274237

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#4 10-06-2008 08:41PM

shortlegs

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-Annex- I'm using Windows XP. Earlier on when this problem began occuring I would get a message from Microsoft saying "Microsoft has encountered a problem and needs to close...". Now I get this message only every other time - otherwise I land back at desktop.

Tricky D : Thanks for the link - could be the solution. One question - I have Norton 360 - shouldn't support do the same thing?

Thanks for your help. Shortlegs.

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#5 11-06-2008 12:03PM

tricky D

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shortlegs wrote: »

One question - I have Norton 360 - shouldn't support do the same thing?

Security suites/all-in-one solutions like Norton 360 aren't the best. Read the 'Malware Prevention Tips' sticky for the recommended protection utilities.

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#6 05-07-2008 11:58PM

shortlegs

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Just to wrap this up...Tricky D, I followed your link and it seems to have worked - computer seems -no actually it is -to be working faster as well.
Still have Norton 360 installed as it doesn't seem to be doing any harm.
Marvellous result and thanks again for the assistance.:)

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