Faulty camera from Harvey Norman.

Yamadakuncha · 2008-05-04 14:00:30

Hi I bought a digital camera in harvey norman just after christmas. I havent used it to many times but yesterday after charging the battery I found the camera wouldnt work. So my question is what are my rights now. If i bring it back to shop do they have to deal with it for me? I have the receipt. Oh and I bought it during…

04-05-2008 03:00PM

#1

Yamadakuncha

Closed Accounts Posts: 11 ✭

Join Date: March 2007

Posts: 4

Hi

I bought a digital camera in harvey norman just after christmas. I havent used it to many times but yesterday after charging the battery I found the camera wouldnt work. So my question is what are my rights now. If i bring it back to shop do they have to deal with it for me? I have the receipt. Oh and I bought it during the sale, will this change anything?

Thanks.

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#2 04-05-2008 03:07PM

Sam Vimes

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bring it back to the shop and they'll either give you a new one or more likely send it off for repair.

they can't legally tell you to go to the manufacturer but some manufacturers, eg apple, have their own very good returns policy so sometimes it's easier for all concerned to deal directly. so they can't force you to do it but keep in mind it might smooth the process

the sale changes nothing

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#3 04-05-2008 03:10PM

Yamadakuncha

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Join Date: March 2007

Posts: 4

Oh great, thanks for your help.

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