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can we get OS cds for my HP laptop?

  • 03-05-2008 10:42PM
    #1
    bittihuduga
    Registered Users, Registered Users 2 Posts: 1,950 ✭✭✭


    Hi
    I bought this used HP laptop
    the seller had no OS cds.
    can i get them off HP?
    the laptop is still under warranty

    i could not find a answer on their website

    any help here?


Comments

  • #2
    Spipov
    Registered Users, Registered Users 2 Posts: 1,994 ✭✭✭Spipov


    give them a ring. if its under warranty they should be able to send u os cds. whats the model?recently got some sent over. they are annoying though. there are some eejits in the customer service, had to call 3 times before i received them even though each time "yes sir, order has been put through" only to be told 14 days later when im calling to ask where the cd is "oh, it was never put through sir".

    anyway, ring em. customer service number is on the website on contact us page i think.

    i dont think theyd charge u, but u never know with these people.


  • #3
    xsiborg
    Closed Accounts Posts: 5,635 ✭✭✭xsiborg


    there should be a partition on your hard drive called a recovery partition and a program on your computer called "recovery disc creation", there is on my hp laptop, how old is yours and what OS are you running?


  • #4
    bittihuduga
    Registered Users, Registered Users 2 Posts: 1,950 ✭✭✭bittihuduga


    im on xp professional..it is 6mnths old... it has just one drive c:\
    i cant see any other partition?
    any suggestions?


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