Cancelling NTL broadband

workaccount · 2007-11-27 16:05:31

Hi, We got NTL there recently and signed up to the 24month package for TV and broadband. I want cancel the broadband though as the cap is rubbish. Can I do this?

27-11-2007 05:05PM

#1

workaccount

Closed Accounts Posts: 2,460 ✭✭✭

Join Date: April 2007

Posts: 1919

Hi,
We got NTL there recently and signed up to the 24month package for TV and broadband. I want cancel the broadband though as the cap is rubbish. Can I do this?

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Comments

#2 27-11-2007 05:21PM

Moriarty

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Join Date: November 2000

Posts: 5710

The cap is published fairly well as far as I know. You should have seen it before you accepted the contract. I'd say contact customer services and see what they say about it. If it's only been a couple of days you may be able to stop the service under a cool-down period or something similar.

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