o2 BB, Can I tell how much MB I've used

KStaford · 30-09-2007 09:31PM #1

Im an o2 BB customer. Been trying to determine how much of my monthly cap I've used. Their connection software is no use to me ‘cos I switch and swap the modem between different pc's and anyway - I am now using a new router which I plug the huawei 220 into.

So, I can go to the o2 website and look at my usage as part of my account details. Here I get an itemized list showing each data call and the MB or KB used. But there is no total anywhere.

I rang o2 support tonight and put this to them. The girl on the phone says there is no way of knowing my total without contacting them via the support line. I believe that if I was an o2 voice customer, I could dial *111# but I'm not an o2 voice customer, I use Vodafone for voice. I use o2 for BB only.

Any suggestions anyone?
am I missing something real simple? or can the world actually be this unbelievable.

KStaford · 03-10-2007 06:47PM

I have now emailed o2 support 5 times and each time they respond by telling me I can find this out by viewing my account info on the website. Only problem is - I cannot, total usage figure does not exist.

corkie · 03-10-2007 08:54PM

if you have registered your account and have a password to login!
You should be able to get the following! (Sometimes the link is not always there!)

Click on the above to see full size image
Regards,
John

KStaford · 03-10-2007 11:05PM

corkie

I do have an account registered but I cannot see the same info as you. see attached

o2 BB, Can I tell how much MB I've used

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