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Eircom or BT broadband packages?

  • 25-06-2007 05:01PM
    #1
    Registered Users, Registered Users 2 Posts: 2,923 ✭✭✭


    Which all inclusive package is better?

    Eircom:

    1 MB speed + all national calls included - €55
    2 MB speed + all national calls included - €60

    BT:

    1 MB speed/2 MB speed/3 MB speed + all national and UK calls €45/€55/€65


    On paper BT seems better cheaper for all packages plus with the bonus of UK calls, but which do other people find better?

    Which company has a better customer service, which company's products work best?


Comments

  • Registered Users, Registered Users 2 Posts: 4,051 ✭✭✭bealtine


    Demonique wrote:
    Which all inclusive package is better?



    Which company has a better customer service, which company's products work best?


    The packages are all the same, just resold eircom stuff (aka bitstream).

    BT customer service leaves a lot to be desired though, although I've been told it is improving...


  • Registered Users, Registered Users 2 Posts: 7,049 ✭✭✭kaizersoze


    bealtine wrote:
    The packages are all the same, just resold eircom stuff (aka bitstream).

    BT customer service leaves a lot to be desired though, although I've been told it is improving...
    It has improved, believe it or not. I had to ring them for different customers 10 or 12 times over the last couple of weeks, at various times of the day, and got through straight away each time. Alot different than a couple of months ago.

    Demonique, the BT bundles are the best value and the connection is solid. If you order make sure you get your username/password and confirm it's setup on your account.


  • Registered Users, Registered Users 2 Posts: 6,360 ✭✭✭OfflerCrocGod


    BT simply because they aren't Eircom :)


  • Banned (with Prison Access) Posts: 25,233 ✭✭✭✭Sponge Bob


    bb and line rental = exact same but all BT calls eg mobile and international are cheaper and UK landline calls are free so BT are better if you call outside Ireland.


  • Closed Accounts Posts: 2,784 ✭✭✭Urban Weigl


    BT.

    You would have to be stupid to go with Eircom. Unless you enjoy paying more for less.


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  • Registered Users, Registered Users 2 Posts: 7,049 ✭✭✭kaizersoze


    Sponge Bob wrote:
    bb and line rental = exact same but all BT calls eg mobile and international are cheaper and UK landline calls are free so BT are better if you call outside Ireland.
    The BT 1 & 2 meg bundles are 10 & 5 euro respectivly cheaper than Eircom along with the call savings you mentioned.

    The biggest price difference is the 3 meg connection. BT are 50p/m for BB & line rental. Eircom are 72.60 (48.40 + 24.20) incl. line rental. Eircom don't offer 3 meg as part of a bundle.


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