red x instead of picture/image in BEBO

dodgey69 · 17-05-2007 04:52PM #1

hi,

pictures/images arent showing up in bebo, any ideas?

using IE6 and all other sites working fine. have checked the show picture option is selected in tools/options.

aidan_walsh · 17-05-2007 05:09PM

Where are you looking at Bebo from? You could be behind a filtering software thats blocking their image server, especially if you are looking at it from work/school/college. And no, you won't be told here how to get around it either.

dodgey69 · 17-05-2007 06:10PM

im looking at it at home, was working a while back but hadn't checked it in a while and now i just get the red x

Ruu_Old · 17-05-2007 06:16PM

Try clearing your internet files (Tools->Internet Options and then Delete Files under Temporary Internet Files) and see if it makes any difference.

dodgey69 · 17-05-2007 06:23PM

yeah have tried that but it didnt work either, tried downloading a few active x programs from download.com aswell. bit of a strange one alright.

AlmightyCushion · 18-05-2007 09:23AM

Is it all images or just a few that changes everytime you refresh the page.

dodgey69 · 19-05-2007 03:02PM

its all images on bebo for some reason, even the bebo logo doesnt show up. only seems to be with bebo. have tried on laptop and works fine but wont work with pc.

Gadgetman496 · 19-05-2007 03:37PM

dodgey69 wrote:

its all images on bebo for some reason, even the bebo logo doesnt show up. only seems to be with bebo. have tried on laptop and works fine but wont work with pc.

I dropped BeBo a note on this one & here is the response.

Follow this & see where it leads you.

Do post back if you get any results.

IMPORTANT: To reply please click on the following link,
DO NOT reply directly to this email:
http://www.bebo.com/support/4091166332a306055617

Hi

Can you please help us fix the problem by providing some information?

Using IE 6: right-click on any of the broken images, then click "Properties", a grey pop up box will appear. Stretch the box to the right, until you can read the full links that are displayed. You can copy the links for me, or take a screen shot by clicking anywhere inside the box, then press ALT and PrintScreen. Paste the image in an email and send to me at Lupita@bebo.com

Or, using Firefox: right-click on broken image, then click "Copy Image
Location", then paste it in in an email and send to me at Lupita@bebo.com

Thank you!

Kindest Regards
Lupita

IMPORTANT: To reply please click on the following link,
DO NOT reply directly to this email:
http://www.bebo.com/support/4091166332a306055617

Original Message

From: thegadgetman@eircom.net
To: Bebo Support
Sent: 2007-05-18 09:25

Can you assist?

None of the pictures on my BeBo page are displaying? Instead I get a white box with a red "X" in it.

What could be causing this?

#15 · 28-05-2007 02:37PM

Did anyone solve this problem?
Im still getting the red X on my screen

Khannie · 28-05-2007 03:17PM

Right click on the image, and select show image. Then copy and paste the URL in here and let us know which ISP you're with. Your DNS server may not like wherever bebo is hosting its images.

dodgey69 · 28-05-2007 03:41PM

not sure what happened with my one, i tried loads of things etc to get it working, couldnt figure it out, left it for a few days and went back to bebo and all worked fine.

papu · 28-05-2007 05:07PM

use a different web browser? ie7, mozilla , opera?

#15 · 28-05-2007 05:32PM

Khannie wrote:

Right click on the image, and select show image. Then copy and paste the URL in here and let us know which ISP you're with. Your DNS server may not like wherever bebo is hosting its images.

This is the URL if i click the red X and select properties:
http://i4.bebo.com/034a/14/mediuml/2007/05/18/19/296456287a4417163294b178097732ml.jpg

My ISP is Last Mile Broadband.

I have used mozilla and IE, have the same problem with both

Gadgetman496 · 28-05-2007 06:10PM

#15 wrote:

This is the URL if i click the red X and select properties:
http://i4.bebo.com/034a/14/mediuml/2007/05/18/19/296456287a4417163294b178097732ml.jpg

My ISP is Last Mile Broadband.

I have used mozilla and IE, have the same problem with both

I can view that image fine from here?

So it has to be your machine/Browser or provider settings.

#15 · 28-05-2007 06:12PM

the image wont display at all from here.
what could be wrong?
i deleted my temporary files but it didnt make any difference.

Gadgetman496 · 28-05-2007 06:24PM

#15 wrote:

the image wont display at all from here.
what could be wrong?
i deleted my temporary files but it didnt make any difference.

In IE7 you definitely have the "Show Pictures" checked marked in the tools Internet Options under the Multimedia section?

Gadgetman496 · 28-05-2007 06:26PM

Have you looked at the email from Bebo in the eight post here?

Read it and respond to them with the Info they want & see how you get on..

#15 · 28-05-2007 06:31PM

gadgetman496 wrote:

In IE7 you definitely have the "Show Pictures" checked marked in the tools Internet Options under the Multimedia section?

definitely, thanks mate.
i have checked all of my settings numerous times, its getting really frustrating. I have emailed bebo again, i emailed them a few weeks ago but they were no help:(

Gadgetman496 · 28-05-2007 06:51PM

#15 wrote:

definitely, thanks mate.
i have checked all of my settings numerous times, its getting really frustrating. I have emailed bebo again, i emailed them a few weeks ago but they were no help:(

Jes*s that would drive me mad until I found what was causing

Have you tried using System Restore? maybe you could restore to a date before the problem started?

You should also read this
http://support.microsoft.com/kb/283807

#15 · 28-05-2007 07:09PM

gadgetman496 wrote:

Jes*s that would drive me mad until I found what was causing

Have you tried using System Restore? maybe you could restore to a date before the problem started?

You should also read this
http://support.microsoft.com/kb/283807

just after doing a system restore:mad: :mad: :mad:

i have done everything except step no.4.

''If you have the Toggle Images.exe Web accessory installed, click the Toggle Images.exe link on the Links toolbar to turn on images.

Note If the Links toolbar is not visible, right-click a blank area of the toolbar and verify that there is a check next to Links. If the Toggle Images.exe link is not visible on the Links toolbar, click the arrow with two angle brackets on the far right-side of the Links toolbar. ''

i cant seem to downlaod that file anywhere

every other site works fine on my pc. :mad:

Gadgetman496 · 28-05-2007 07:19PM

#15 wrote:

just after doing a system restore:mad: :mad: :mad:

i have done everything except step no.4.

''If you have the Toggle Images.exe Web accessory installed, click the Toggle Images.exe link on the Links toolbar to turn on images.

Note If the Links toolbar is not visible, right-click a blank area of the toolbar and verify that there is a check next to Links. If the Toggle Images.exe link is not visible on the Links toolbar, click the arrow with two angle brackets on the far right-side of the Links toolbar. ''

i cant seem to downlaod that file anywhere
every other site works fine on my pc. :mad:

Are you running any extra security software for the likes of P2P or anything else that might be blocking Bebo from displaying Pic's?

#15 · 28-05-2007 07:26PM

gadgetman496 wrote:

Are you running any extra security software for the likes of P2P or anything else that might be blocking Bebo from displaying Pic's?

no not that i know of:)
I have deleted a load of security stuff:mad:
firewall off, no pop up blocker, etc.
saw on another page that realplayer could be causing the problem-deleted it, another page recommended java update, didnt work either:eek:

i cant think of anything else. I have limewire installed but that never used to cause a problem. this has only started happening in the last month or so

Gadgetman496 · 28-05-2007 07:35PM

Really, this is getting beyond a joke?
Surely someone else has had this problem and sorted it?

I wonder if it could have anything to do with ActiveX?

#15 · 28-05-2007 07:37PM

gadgetman496 wrote:

Really, this is getting beyond a joke?
Surely someone else has had this problem and sorted it?

I wonder if it could have anything to do with ActiveX?

I wish it was a joke, i feel like breaking my pc:mad: :eek:

What should i do with activeX??

Gadgetman496 · 28-05-2007 08:09PM

I'm no expert on the Active X side of things but I think that it has some bearing on multimedia displays for different types of Web pages.

There is a section in IE7 in the TOOLS, Internet Options, then click on the "Programs" TAB, in that screen there is a "Manage Add On's" button at the bottom, if you click on that you can choose "Downloaded Active X Programs" & it will display what's installed on your machine.

I'm not fully sure, but I think Active X is tied in with Java in some way???

Maybe someone with more experience in this area can advise you further...

dodgey69 · 06-06-2007 11:33PM

well the problem has returned for some bizarre reason, i haven installed/deleted changed anything so no idea whats happening. page takes ages to open, then just displays red x instead of images. page also looks in basic HTML view or something. anyone ever figure out out to fix it?

Khannie · 07-06-2007 09:18AM

dodgey69 wrote:

well the problem has returned for some bizarre reason, i haven installed/deleted changed anything so no idea whats happening. page takes ages to open, then just displays red x instead of images. page also looks in basic HTML view or something. anyone ever figure out out to fix it?

This sounds like a DNS problem to me. Try changing your DNS server and see if that fixes things?

Lexus1976 · 02-07-2007 11:59AM

Hey,

Did you manage to fix the fault. Its happening to my bebo now?

Khannie · 02-07-2007 03:27PM

The thread that wouldn't die.

Did you try changing your DNS settings? Try opendns.

Lexus1976 · 02-07-2007 03:56PM

Where can I change the DNS settings! in control Panel?

These settings were never changed before. So not sure if this will fix the problem.

aidan_walsh · 02-07-2007 04:05PM

http://www.opendns.com/start/home_network.php

red x instead of picture/image in BEBO

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