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Cancelling eircom line - how to?

  • 19-02-2007 10:40PM
    #1
    jimmycrackcorm
    Registered Users, Registered Users 2 Posts: 14,368 ✭✭✭✭


    Strangely enough I cannot find any information on eircom.ie as to how to cancel my phone line. I mean I can certainly pay my bill online , but nothing to cancel a line.

    What's the procedure?


Comments

  • #2
    fatherdougalmag
    Registered Users, Registered Users 2 Posts: 1,391 ✭✭✭fatherdougalmag


    You could always stop paying your bill and they'll cut you off ;)

    I'm sure if you ring their sales line and tell them you want to cancel they'll either give you the right number or they'll transfer you through.


  • #3
    jimmycrackcorm
    Registered Users, Registered Users 2 Posts: 14,368 ✭✭✭✭jimmycrackcorm


    Rang up 1901 - Sales and they said they'd do it today. Funnily enough the rep had trouble figuring out an entry for why I wanted to leave. To make them feel better I suggested saying that I got a Meteor mobile. That way they can feel that they will still be able to screw me for money.


  • #4
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators, Paid Member Posts: 28,643 Mod ✭✭✭✭Cabaal


    jimmycrackcorm wrote:
    Rang up 1901 - Sales and they said they'd do it today. Funnily enough the rep had trouble figuring out an entry for why I wanted to leave. To make them feel better I suggested saying that I got a Meteor mobile. That way they can feel that they will still be able to screw me for money.

    Don't even waste your time mentioning VoIP, I tried this before with BT when I wanted to get a ULMP unbundle done on my line.

    Despite the fact I explained it in great details the only person that got it was one of the lads in their provisions department who I managed to speak to in the end. :D


  • #5
    ml
    Registered Users, Registered Users 2 Posts: 44 ✭ml


    Email from Eircom (webmaster@eircom.ie):

    To cease your telephone account we require the following details:

    Account number:
    Telephone number to be ceased:
    Forwarding address:
    Requested cease date:

    Please note all the information above is required. As soon as we have
    received these details, we will process your request.


  • #6
    sh1tstirrer
    Closed Accounts Posts: 2,485 ✭✭✭sh1tstirrer


    ml wrote: »
    Email from Eircom (webmaster@eircom.ie):

    To cease your telephone account we require the following details:

    Account number:
    Telephone number to be ceased:
    Forwarding address:
    Requested cease date:

    Please note all the information above is required. As soon as we have
    received these details, we will process your request.
    Thanks


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  • #7
    mikeruelles
    Closed Accounts Posts: 3 ✭mikeruelles


    Here are some of Eircom's toll free number to contact for support/inquiry:

    Sales: 1-800-503-303 / 1-800-369-369
    Customer Service: 1-800-689-689
    Technical Support: 1-800-503-303 / 1-800-369-369
    Reference: 1-800-400-000

    Business Sales: 1-800-242-508 / 1-800-245-438
    Business Service: 1-800-601-701 / 1-800-299-799


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