Digiweb broadband sites hanging problem

12-09-2006 09:19AM #1

This is with adsl.
I recently switched from BT and never had this problem with them,I left them for their hopeless billing system.

Basically when I first access a ste,it hangs for a few seconds before connecting to it and then it flies away as normal.

If I leave the site for a while,the same thing happens again eg firefox says "connecting to" for a few seconds before the broadband connection kicks in and the site flies again.

It's not a browser issue as its also happening with my new laptop.
It's not a firewall issue as it happens with that turned off.
All sites ping perfectly eg boards comes in under 40 with no packet loss so I know the line is fine.

Also curiously for a few weeks whilst I was live with digiweb,my BT password and account still worked so I tested surfing again on their modem and there was no lag-so its definitely a digiweb problem or a faulty modem from them.

It's the zycel p600 wireless router/modem.

Anyone else have this problem before and how did you resolve it?

Though they are humming and hawing,I'm going to have to request they replace this modem.

Sponge Bob · 12-09-2006 10:03AM

could be an odd transparent http cache of theirs, make sure you tell them which sites are affected. what happens if you use https:// instead of http:// to the same sites, is there as much of a lag ???

12-09-2006 10:54AM

Only about 5 seconds sometimes 6 or 7
Nothing serious but annoying none the less.

Sponge Bob · 12-09-2006 11:13AM

whats the internal ip adress range ??? if its 192.168.1.n or 192.168.0.n there can be confusion about gateway addresses , its best to use something odd like 192.168.134.n I finds.

zoro · 12-09-2006 01:56PM

I'm getting this problem aswell - I thought it was just me

Lafortezza · 12-09-2006 06:37PM

I'm on digiweb 2mb dsl, and this only happens for some sites like boards, online banking. There's a pause of maybe 3 seconds before the page starts to load properly.
Most other sites are relatively instant.

How long is the delay?

Digiweb broadband sites hanging problem

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