BT Broadband problem

wingnut32 · 25-08-2006 09:36PM #1

Just got my broadband running after a nightmare three months, but alas more problems. While surfing I decided to download some drivers for the graphics card using download accelerator, when it got to actually downloading the file the program froze. After closing the program I could not get a web page for the next 2-3 minutes. After this I decided to get on for some online gaming Day of Defeat source, when I tried to join a server the latency was too high, I couldnt join any server on that game. When I exited the game the same thing again the connection froze for a little while. Tried ET same again. I have pinged boards.ie and a few other sites and the pings are always below 29ms, does this problem sound familiar to anyone..can anyone offer some advice??

Ziycon · 25-08-2006 09:40PM

Dont use download accelerator, dont use any apps like this and do a full system scan for virii and spyware! Its a start!

wingnut32 · 25-08-2006 09:46PM

have already done this, online games still dont work

Ziycon · 25-08-2006 09:49PM

Have you restarted the modem/router? Reboot the PC aswell!

wingnut32 · 25-08-2006 09:51PM

done all of this, think this might be some thing to do with ports..???

Ziycon · 25-08-2006 09:54PM

Sounds like a quality of service prob, did you check your internet speed?

http://www.irishisptest.com/runmyspeed.php

wingnut32 · 25-08-2006 09:59PM

download=2.31mbps
upload=313kbps
Quality=81%
Round trip time=24ms
max pause=62ms

I have the 3meg package

Ciaran500 · 25-08-2006 10:09PM

You got a firewall installed?

wingnut32 · 25-08-2006 10:22PM

windows firewall is disabled, I have norton anti virus auto protect on though..this hasnt caused a problem with other isps in the past??

switching it off now...

wingnut32 · 25-08-2006 10:30PM

same again!!

dub45 · 25-08-2006 10:47PM

Have you any settings in your browser assocated with a previous isp by any chance? Have you tried using a different browser?

Have you any internet related settings on the pc that you have not mentioned so far?

wingnut32 · 25-08-2006 10:50PM

dont really know to be honest..problem is not with surfing just online gaming..

dub45 · 25-08-2006 10:57PM

wingnut32 wrote:

dont really know to be honest..problem is not with surfing just online gaming..

Well you said in a previous post that you could not load web pages for 2 to 3 minutes is that still happening?

wingnut32 · 25-08-2006 11:02PM

only when I close on online game in which i cant seem to join any server

BT Broadband problem

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