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Ebay, cash sent item never arrived

  • 22-06-2006 09:17AM
    #1
    MrsSimba
    Closed Accounts Posts: 48 ✭


    hi all I am looking for a bit of advice as to how I deal with this problem. I won a pair of jeans and the supplier was looking for cash which I sent (alarm bells), of course the item never arrived, she is since "no longer and ebay member", I had checked her history and seemed ok, I also have emails saying the cash arrived anyone have any idea how to deal with this as I cannot get in touch with her through my email.
    many thanks


Comments

  • #2
    Keano
    Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators, Sports Moderators Posts: 12,810 Mod ✭✭✭✭Keano


    Well there is not much you can do sadly. Can you post the link to the item here so we can look and who knows someone might have a good idea. And no need to tell you never use cash always use PayPal!


  • #3
    mikeanywhere
    Registered Users, Registered Users 2 Posts: 2,735 ✭✭✭mikeanywhere


    Ebay allows you to make a claim through them as they have insurance to a certian value. I was ripped off by some asswipe in the UK (when I was there) for an IPOD. I got the money back from Ebay and they paid it directly into my paypal account - now that was a bonus!!

    Just to reiterate, this was done in the UK but I am assuming Ebay Ireland works the same.


  • #4
    bubonicus
    Registered Users, Registered Users 2 Posts: 715 ✭✭✭bubonicus


    you must open a "dispute" and follow the instructions.


  • #5
    j4vier
    Registered Users, Registered Users 2 Posts: 1,893 ✭✭✭j4vier


    if you have to go trough a claim with ebay be prepared for a waiting time of a couple of months.
    i had an issue in january , so i started a claim with ebay and it seems that im getting somewhere only now.
    also they dont refund you the Postage costs and they take 15 pounds ( or euro cant remember) off to carry out the claim.
    So you must consider all this before starting the claim


  • #6
    Creamy Goodness
    Registered Users, Registered Users 2 Posts: 26,453 ✭✭✭✭Creamy Goodness


    wouldn't the dispute thingy only worked if you paid through paypal, if not i could see a big scam going on to get money out of ebay saying that you paid cash etc.


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  • #7
    j4vier
    Registered Users, Registered Users 2 Posts: 1,893 ✭✭✭j4vier


    as far as i remember other options beside paypal were available
    to start a dispute ( like cheques etc)
    im not sure cash was mentioned and if i remember right i had to forward my
    paypal invoice showing that i paid ( or some other proof of payment ) to ebay in germany


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