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Think I've been stung by a cowboy on Ebay....

245

Comments

  • Registered Users, Registered Users 2 Posts: 19,687 ✭✭✭✭A Dub in Glasgo


    D!ve^Bomb! wrote:
    I work in fraud in eBay

    That is interesting.

    Are ebay aware that the best way to minimise fraud is to get sellers to prove who they are eg a utility bill? Ebay have been dragging their heels on the fraud aspect of their site for years now.


  • Registered Users, Registered Users 2 Posts: 18,484 ✭✭✭✭Stephen


    I had a guy who was messing me about on ebay a couple of months ago when I won an auction for a mobile phone. Three weeks had passed and he was insisting that he had posted the phone. I made a complaint to paypal and a few days later the package arrives - postmarked 2 days after I lodged the complaint :)


  • Registered Users, Registered Users 2 Posts: 19,687 ✭✭✭✭A Dub in Glasgo


    John R wrote:
    The problem with ebay is that so many people think of it as a store.
    I have lost count of the posts on boards where people have reccommended that "ebay have xyz cheap.
    ebay don't sell anything they are just an auction site, if you use it carefully it is a good resource but if you are incapable of backing away from the good but potentially dodgy deal then you should just steer clear.
    Stuff from longtime members with excellent rep cost more and for a good reason.

    The conmen don't all just show up with no rep and try to make a fast €, they will try to build up some good rep over a short period of time with small sales/purchases and then do a blitz of phoney sales to get in as much as they can before the neg rep starts rolling in.
    Five minutes going through rep will always be worth it. Look for length of membership, lots of sales of similar types/priced items.


    ebay are marketing themselves as a storefront

    ebay do not put a value of the transaction beside the feedback comment. After 3 months, the details are deleted and all people are left with is some +ive feedback. They will have no idea if the guy sold 3,000 ebooks at 1p to build a feedback history.

    ebay do not make it easy to view a users negative/neutral feedback. I use the following which filters out the feedback

    http://www.toolhaus.org/cgi-bin/negs

    ebay make it very difficult for users to report listings

    ebay do not prove the sellers are who they say they are and they do not prove the address the seller is registered at


  • Registered Users, Registered Users 2 Posts: 1,678 ✭✭✭Selik


    That is interesting.

    Are ebay aware that the best way to minimise fraud is to get sellers to prove who they are eg a utility bill? Ebay have been dragging their heels on the fraud aspect of their site for years now.

    Think you're hitting the nail on the head their dude.... They're not a Financial Services company though which is why they don't have to be so vigilant. Also I'm not aware of any regulating bodyu that has power over them so I guess these things will only happen (and they bloody well should) when they are forced....

    I called BOI today and they can't do anything until Jan 29th after which they said I can submit a claim to them. I'll have to print of all emails and correspondance and send it to them but they basically said that I will almost certainly get my money back. Hopefully Paypal will get it for me in the meantime but I wouldn't count on it based on some of the stories that I've heard about them!

    I've certainly learned a lesson from this and I will be absolutley meticulous in my research on sellers before I buy anything valuable on Ebay again. Having said that I've got loads of stuff off sellers on Ebay before so I'm not going to diss them outright.

    I also lodged a complaint with Paypal lastnite, here's the transcipt of the the mail:

    The phone has not arrived after 2 weeks which I thought was very unusual so I decided to email the seller this evening(to mynewfacia@ntlworld.com)only to get an auto response stating the following exactly:

    Please note, we have changed email - as a result emails sent within the past week or so will not have been recieved (Sent from 19th Dec). Sorry for any hassle this has caused. your email will be responded to in the next 24 hours

    Again I thought this was a little strange so I check the feedback on Ebay again and it's been absolutely shocking since the New Year. Added to the fact that the seller has only been on Ebay since November and has now de-registered it seems highly likely that this guy is a fraudulent seller and I have been cheated. I hope I am covered for this in some way as my Ebay(feedback 17, 100%)and Paypal history is excellent.

    Thanks and I look forward to hearing from you about this matter in due course. Please note that if you wish to commmunicate in real time with me via email during business hours (weekedays) I can be emailed at //////////////. The reason for this is that I don't have internet access at work.

    My Regards,

    Giles Kenny


  • Closed Accounts Posts: 2,089 ✭✭✭D!ve^Bomb!


    That is interesting.

    Are ebay aware that the best way to minimise fraud is to get sellers to prove who they are eg a utility bill? Ebay have been dragging their heels on the fraud aspect of their site for years now.
    oh yes but of course, we'll get 120,000,000 to fax in a copy of their ESB bills shall we:rolleyes:


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  • Registered Users, Registered Users 2 Posts: 19,687 ✭✭✭✭A Dub in Glasgo


    D!ve^Bomb! wrote:
    oh yes but of course, we'll get 120,000,000 to fax in a copy of their ESB bills shall we:rolleyes:

    If ebay were serious about cutting fraud on their site, they would introduce this requirement for new members. I would like to see them do it for the .co.uk (the one I use). Your rolleyes smilie tells me alot about how serious ebay view the ease a person can set up an account and commit fraud.

    What about the transactions value on the feedback, there are 1,000s of listings on ebay that are purely for feedback solicitation.

    Give me a couple of examples to show ebay is serious about fraud on their site


  • Closed Accounts Posts: 2,089 ✭✭✭D!ve^Bomb!


    They are serious, they have a fraud department dont they, eBay are not obliged to reimburse people who get ripped off you know..

    and as i said, fraud accounts for less than 1% of eBay transactions..

    don't be soo bitter ;)

    i'm off home


  • Registered Users, Registered Users 2 Posts: 19,687 ✭✭✭✭A Dub in Glasgo


    They have a fraud dept? I assume that dept is a reactive one where they investigate complaints. Do you look for fraudulent listings? Are ebay still relying on the 'community' to do that for them? Ever hear the phrase 'preventing fraud'? I have listed a few simple procedures that ebay could adopt to show they are serious about preventing fraud. They do not want to do it because it will eat into their huge profits and the hassle factor in proving registrations might deter some new sellers (= less £$ for ebay). ebay make money out of the fraudulent listings you see.


  • Closed Accounts Posts: 2,089 ✭✭✭D!ve^Bomb!


    They have a fraud dept? I assume that dept is a reactive one where they investigate complaints. Do you look for fraudulent listings? .

    yes we do actually, it's called proactive fraud, we have people do this everyday.. we look for fraudulent sellers as well as non paying bidders
    Are ebay still relying on the 'community' to do that for them? Ever hear the phrase 'preventing fraud'? I have listed a few simple procedures that ebay could adopt to show they are serious about preventing fraud..

    Yes the community are very good at this, and we prevent fraud on a daily basis through PROACTIVE fraud, we prevent the loss of THOUSANDS believe it or not.. go figure
    They do not want to do it because it will eat into their huge profits and the hassle factor in proving registrations might deter some new sellers (= less £$ for ebay). ebay make money out of the fraudulent listings you see.

    Why would eBay do such a thing? what would a utility bill prove? It proves an address, but of who? it's not exactly a full proof plan you there is it

    How does eBay make money out of fraudulent listings exactly?


  • Registered Users, Registered Users 2 Posts: 19,687 ✭✭✭✭A Dub in Glasgo


    D!ve^Bomb! wrote:
    yes we do actually, it's called proactive fraud, we have people do this everyday.. we look for fraudulent sellers as well as non paying bidders

    What things are looked at? Are there any bots searching listings to check odd behaviour? eg someone with a past history in low value trading suddenly listing high value items? What about feedback solicitation?

    Yes the community are very good at this, and we prevent fraud on a daily basis through PROACTIVE fraud, we prevent the loss of THOUSANDS believe it or not.. go figure

    Yes, I know the 'community' are very good at proactive fraud identification. I went through a phase of reporting suspicious listings by the bucket load a few years ago and discussing these with other ebay members on the discussion boards. What dis-illisioned me was the fact that ebay done nothing and the buyers would eventually end up on the discussion boards seeking advice. Eventually ebay put a stop on discussing suspicious listings on their groups as there was a new thread every couple of hours and ebay wanted to suppress the airing of the fraudulent listings.


    Why would eBay do such a thing? what would a utility bill prove? It proves an address, but of who? it's not exactly a full proof plan you there is it

    A utility bill (or other comparable ID) would correlate the ID of the person with the credit card that is required when registering and the address. It would not stop the serious scammers and fraudsters but it would stop the majority of fraud - the opportunist.
    How does eBay make money out of fraudulent listings exactly?

    Fraud is not just keeping money and not sending the goods

    There are listings which are totally designed to lure people into thinking they will get a certain item. ebay claim they cannot do anything as the seller has not broken his word and the buyer should have read the listing properly. The classic 'Playstation 2 Games System Box' type listing. The seller will have a picture of a playstation console with controllers and have a full technical description of the system. He is trying to make his ad look like he is selling the console when in fact, he is selling an empty box of a playstaion 2 system. This is scamming and ebay will not side with the buyer

    The one area that is absolutely rife on ebay is selling fake goods as legitimate. For example, there are hundreds if not thousands of listings on ebay UK for DVDs which are fake (good quality fakes) but they are passed off as the real thing. I have reported plenty of these listings to know that ebay will not pull them or suspend the seller. They make money from the listing, they make money from the Final Value, they make money from the payment (if they go through ebay for payments). ebay make money all along the chain and are quite happy for sellers to sell fake goods as long as the seller does not say fake in the listing.

    In actual numbers, what is your 1% fraud figure you quoted? 10,000? 100,000, 1m? 10m? fraudulent listings per year?

    With the case in this thread, any potential bidder should be able to see straight away the % of the feedbacks received by value ranges eg very small value, small value, medium value, large value, very large value. A seller with 95% trading in the first range but now selling in the 5th range should raise alarm bells. At the moment, this information is only available for a 3 month spell and each individual feedback listing has to be clicked.


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  • Closed Accounts Posts: 2,089 ✭✭✭D!ve^Bomb!


    What things are looked at? Are there any bots searching listings to check odd behaviour? eg someone with a past history in low value trading suddenly listing high value items? What about feedback solicitation?.

    Feedback solicitation is not a fraud issue, our investigations department handles that..

    When checking for fraudulent eBayers we take into considertion the neg feedback, the number of complaints they have had etc..

    Newly registered eBays selling high risk high value items are known as section 9, and we also look out for them as well..
    Yes, I know the 'community' are very good at proactive fraud identification. I went through a phase of reporting suspicious listings by the bucket load a few years ago and discussing these with other ebay members on the discussion boards. What dis-illisioned me was the fact that ebay done nothing and the buyers would eventually end up on the discussion boards seeking advice. Eventually ebay put a stop on discussing suspicious listings on their groups as there was a new thread every couple of hours and ebay wanted to suppress the airing of the fraudulent listings..

    well as i said, we have to take into consideration the users feedback and how many complaints are made against them, we can't just suspend someone because you or anyone else complains..

    as for surpressing the airing on fraudulent listings, i haven't got clue about that and tbh it doesn't concern me or the job i do..
    A utility bill (or other comparable ID) would correlate the ID of the person with the credit card that is required when registering and the address. It would not stop the serious scammers and fraudsters but it would stop the majority of fraud - the opportunist...

    why would a utility bill stop any kind of fraud? the majority of fraud complaints are in relation to normal eBayers, they haven't registered with false info
    Fraud is not just keeping money and not sending the goods

    There are listings which are totally designed to lure people into thinking they will get a certain item. ebay claim they cannot do anything as the seller has not broken his word and the buyer should have read the listing properly. The classic 'Playstation 2 Games System Box' type listing. The seller will have a picture of a playstation console with controllers and have a full technical description of the system. He is trying to make his ad look like he is selling the console when in fact, he is selling an empty box of a playstaion 2 system. This is scamming and ebay will not side with the buyer.

    to be completely honest, i work 10hrs a day and have answered thousands of emails and i have never come across such a scam of a buyer recieving an empty PS2 box
    The one area that is absolutely rife on ebay is selling fake goods as legitimate. For example, there are hundreds if not thousands of listings on ebay UK for DVDs which are fake (good quality fakes) but they are passed off as the real thing..

    I agree, but again, out of the thousands of mails i answer, this makes up very very little..

    And if this is the case then the sellers will more than likely have feedback to show this hence a buyer should be more wary..

    and the more neg feedback they have the sooner we can act on suspending the seller.
    I have reported plenty of these listings to know that ebay will not pull them or suspend the seller. They make money from the listing, they make money from the Final Value, they make money from the payment (if they go through ebay for payments). ebay make money all along the chain and are quite happy for sellers to sell fake goods as long as the seller does not say fake in the listing..

    How do you know they are fake? How do you propose we stop sellers selling fake items? it's all easier said then done..
    In actual numbers, what is your 1% fraud figure you quoted? 10,000? 100,000, 1m? 10m? fraudulent listings per year?..

    Haven't a clue tbh
    With the case in this thread, any potential bidder should be able to see straight away the % of the feedbacks received by value ranges eg very small value, small value, medium value, large value, very large value. A seller with 95% trading in the first range but now selling in the 5th range should raise alarm bells. At the moment, this information is only available for a 3 month spell and each individual feedback listing has to be clicked.

    Thats not a bad idea.. but why would it matter? if a seller sells on eBay then a buyers should not be looking into what the seller bought in their past, buyers should be looking at the sellers feedback for selling, there is a link on the feedback page that lets you choose what feedback to look at, feedback left by buyers or feedback left by sellers..

    if you come across a seller selling a porsche, and you see their feedback, which is a 100% positive with 50 feedback left, but they have never sold anything before, then maybe you'd want to think twice before bidding.


  • Registered Users, Registered Users 2 Posts: 1,678 ✭✭✭Selik


    Some more developments....

    I've now noticed that it when I logon to Ebay now I'm being told that I HAVEN'T paid for this item!!! Unbelievable. I paid using the Pay Now button. Another suspicious thing in this seemingly endless procession of suspiciousness is the fact that my Paypal payment for the phone was sent to a hotmail address. Only noticed this tonight but the email I got saying that the the item was posted was an NTL one as is the one registered on Ebay for his account. Maybe this clown is trying to make it look like I somehow never paid and as a result that's why I haven't received the phone... Wanker.


  • Closed Accounts Posts: 5,668 ✭✭✭nlgbbbblth


    I was ripped off by a fradulent seller about 12 months ago over a DVD costing £13

    not a lot of money.
    He got 57 negative feedbacks over 2 weeks. [all after I won the auction]
    Reported it to ebay and all I got were AUTOMATED email responses.

    Actually, I would have preferred to get no response.

    Automated responses that bear no relevance to the situation in hand are pointless.
    If those responses were in letter format they would probably have a facsimile signature of some unreachable person on them


  • Closed Accounts Posts: 2,089 ✭✭✭D!ve^Bomb!


    Giles wrote:
    Some more developments....

    I've now noticed that it when I logon to Ebay now I'm being told that I HAVEN'T paid for this item!!! Unbelievable. I paid using the Pay Now button..

    Don't worry about that it means nothing
    Giles wrote:
    Another suspicious thing in this seemingly endless procession of suspiciousness is the fact that my Paypal payment for the phone was sent to a hotmail address. Only noticed this tonight but the email I got saying that the the item was posted was an NTL one as is the one registered on Ebay for his account. Maybe this clown is trying to make it look like I somehow never paid and as a result that's why I haven't received the phone... Wanker.

    again it's probably nothing.. and it doesn't mean anything anyway


  • Registered Users, Registered Users 2 Posts: 1,678 ✭✭✭Selik


    Just got this "automated" email from Ebay after lodging a complaint with them now as well...

    Dear eBay Member,

    Thank you for contacting us about the problems that you've been having with your trading partner. We are happy to help you with your query.

    As the security of our members is very important to us, we will investigate your situation and if necessary will take the appropriate action.

    Due to (eBay's) Privacy policy, we are unable to provide you with information about what investigation we have done.

    Please note: This email confirms receipt of your Online Fraud Complaint. Should it not be possible for you to resolve the situation after 30 days, buyers that have financial loss through the transaction or have not received the item in good shape, have the possibility to file a claim with the Standard Purchase Protection Programme. In order to file a Standard Purchase Protection Programme claim, please visit the following URL:

    http://tools2.ebay.co.uk/ofcp/login.aspx?lang=1&claim=1

    Further information on the Standard Purchase Protection Programme, can be found here:

    http://pages.ebay.co.uk/help/community/fpp-guide.html

    Below we will provide you with possibilities that will help you to achieve a solution to your problem.

    If you paid for this item with a credit/debit card, please contact your credit/debit card company. Most card issuers provide full consumer protection in instances of online fraud. Your card issuer can provide you with detailed information about your chargeback rights. To contact your issuer, call their customer service number, which is usually printed on the back of the card or on your monthly statement.

    I would also encourage you to review the options found at the link: http://pages.ebay.co.uk/help/buy/win-receive.html

    Please contact your trading partner once again to resolve the situation.

    You can find the contact details of your trading partner online, please see the (go to the) following link:

    http://cgi3.ebay.co.uk/aw-cgi/eBayISAPI.dll?MemberSearchShow

    Firstly you will need to insert the user ID and item number of your trading partner, then on the next pages please your user ID and password.

    We will then send you an email with the post address of your trading partner. A copy of this email with your address will also be sent to your trading partner.

    I hope this information has been helpful.

    Best wishes,

    The eBay.co.uk Team

    Load of rubbish doubt I'll ever even hear from them again...


  • Closed Accounts Posts: 2,089 ✭✭✭D!ve^Bomb!


    nlgbbbblth wrote:
    I was ripped off by a fradulent seller about 12 months ago over a DVD costing £13

    not a lot of money.
    He got 57 negative feedbacks over 2 weeks. [all after I won the auction]
    Reported it to ebay and all I got were AUTOMATED email responses.

    Actually, I would have preferred to get no response.

    Automated responses that bear no relevance to the situation in hand are pointless.
    If those responses were in letter format they would probably have a facsimile signature of some unreachable person on them
    you get the automated responces in relation to the subject lines you choose when writing to eBay, if you got a responce that didn't have anything to do with what you were complaining about then you probabaly didn't choose the correct subject line


  • Closed Accounts Posts: 2,089 ✭✭✭D!ve^Bomb!


    Giles wrote:
    Just got this "automated" email from Ebay after lodging a complaint with them now as well...

    Dear eBay Member,

    Thank you for contacting us about the problems that you've been having with your trading partner. We are happy to help you with your query.

    As the security of our members is very important to us, we will investigate your situation and if necessary will take the appropriate action.

    Due to (eBay's) Privacy policy, we are unable to provide you with information about what investigation we have done.

    Please note: This email confirms receipt of your Online Fraud Complaint. Should it not be possible for you to resolve the situation after 30 days, buyers that have financial loss through the transaction or have not received the item in good shape, have the possibility to file a claim with the Standard Purchase Protection Programme. In order to file a Standard Purchase Protection Programme claim, please visit the following URL:

    http://tools2.ebay.co.uk/ofcp/login.aspx?lang=1&claim=1

    Further information on the Standard Purchase Protection Programme, can be found here:

    http://pages.ebay.co.uk/help/community/fpp-guide.html

    Below we will provide you with possibilities that will help you to achieve a solution to your problem.

    If you paid for this item with a credit/debit card, please contact your credit/debit card company. Most card issuers provide full consumer protection in instances of online fraud. Your card issuer can provide you with detailed information about your chargeback rights. To contact your issuer, call their customer service number, which is usually printed on the back of the card or on your monthly statement.

    I would also encourage you to review the options found at the link: http://pages.ebay.co.uk/help/buy/win-receive.html

    Please contact your trading partner once again to resolve the situation.

    You can find the contact details of your trading partner online, please see the (go to the) following link:

    http://cgi3.ebay.co.uk/aw-cgi/eBayISAPI.dll?MemberSearchShow

    Firstly you will need to insert the user ID and item number of your trading partner, then on the next pages please your user ID and password.

    We will then send you an email with the post address of your trading partner. A copy of this email with your address will also be sent to your trading partner.

    I hope this information has been helpful.

    Best wishes,

    The eBay.co.uk Team

    Load of rubbish doubt I'll ever even hear from them again...
    well, no you won't hear from them again, this this gives you the basic info that you need, we're not going to do everything for you!! it's up to you to contact the seller and try and resolve this between yourselves! if after 30 days you don't come to resolution you can file a claim.. what more do you want


  • Registered Users, Registered Users 2 Posts: 19,687 ✭✭✭✭A Dub in Glasgo


    D!ve^Bomb! wrote:
    Feedback solicitation is not a fraud issue, our investigations department handles that..

    Not strictly fraud but it enables sellers to build up their feedback record so that they can then list items knowing that bidders will trust the feedback record.

    well as i said, we have to take into consideration the users feedback and how many complaints are made against them, we can't just suspend someone because you or anyone else complains..

    No you can't but is it too much to ask ebay that they use people who are can spot the signs of fraud.


    why would a utility bill stop any kind of fraud? the majority of fraud complaints are in relation to normal eBayers, they haven't registered with false info

    So the majority of people who commit fraud have the correct address, phone number and name. It must be pretty straight forward for the police to deal with this matter then? Are we talking low value fraud?


    to be completely honest, i work 10hrs a day and have answered thousands of emails and i have never come across such a scam of a buyer recieving an empty PS2 box

    What about this one? Not an empty box but using the same technique.


    I agree, but again, out of the thousands of mails i answer, this makes up very very little..

    Because the buyers do not realise they are fakes
    And if this is the case then the sellers will more than likely have feedback to show this hence a buyer should be more wary..

    Not if the buyers do not realise they have fakes or if the buyers know they are buying fakes.


    How do you know they are fake? How do you propose we stop sellers selling fake items? it's all easier said then done..

    As a collector of 300 DVDs, I have some basic knowledge to spot fakes. What usually gets me though is the following simple examples:

    1. A DVD sold on ebay that has not yet been released on DVD at all
    2. A region protected DVD that is listed as Region ALL, Region 0 or multiregion
    3. A certain region DVD release with out of specification details eg A region 2 DVD listed with DTS soundtrack when the region 2 release does not have a DTS soundtrack
    4. Sellers who only sell the DVDs discs. They do not supply the DVD case, cover art or inlay (if any).

    I would like ebay to have some knowledgable people in their departments who can use a bit of common sense when a report comes in. Usually, a report in 3 out of those 4 examples will be ignored. ebay may act on example 1.

    Thats not a bad idea.. but why would it matter? if a seller sells on eBay then a buyers should not be looking into what the seller bought in their past, buyers should be looking at the sellers feedback for selling, there is a link on the feedback page that lets you choose what feedback to look at, feedback left by buyers or feedback left by sellers..

    And what if the seller has 1,000 positves for selling an ebook by email at 1p. That seller would lie low for 3 months and he now has an impeccible record that nobody can look into. He then places high value electrical items for sale and goes walkies.
    if you come across a seller selling a porsche, and you see their feedback, which is a 100% positive with 50 feedback left, but they have never sold anything before, then maybe you'd want to think twice before bidding.

    If you come across a seller selling a Porsche with 1,000 feedback sale and you cannot see what value he was selling before. What do you do?

    It is a simple amendment to the feedback record to show the value of sales and a summary. Not much is it?


  • Closed Accounts Posts: 2,089 ✭✭✭D!ve^Bomb!


    Not strictly fraud but it enables sellers to build up their feedback record so that they can then list items knowing that bidders will trust the feedback record.

    As i said, i don't deal with this, investigations are the people you wanna complain to..
    No you can't but is it too much to ask ebay that they use people who are can spot the signs of fraud..

    We do everyday, but if a user has 100% + feedback and not one single complaint has been made, why would we have reason to think they are fraudulent..
    So the majority of people who commit fraud have the correct address, phone number and name. It must be pretty straight forward for the police to deal with this matter then? Are we talking low value fraud?..

    Yep, most people forget about it tbh, some take em to small claims court.. rarely does anyone go to please unless it's for a serious amount of money. and as i said, if they do it often enought then they will be suspended eventually..
    What about this one? Not an empty box but using the same technique.

    i didn't even read the description, tbh all i had to look at there was the guys feedback, would you bid for that PS2, i know i sure as hell wouldn't of.. this is where that common sense comes into play
    Because the buyers do not realise they are fakes

    Not if the buyers do not realise they have fakes or if the buyers know they are buying fakes..

    Well if the buyers are happy then whats the problem? have you never bought or seen a fake dvd?
    As a collector of 300 DVDs, I have some basic knowledge to spot fakes. What usually gets me though is the following simple examples:

    1. A DVD sold on ebay that has not yet been released on DVD at all
    2. A region protected DVD that is listed as Region ALL, Region 0 or multiregion
    3. A certain region DVD release with out of specification details eg A region 2 DVD listed with DTS soundtrack when the region 2 release does not have a DTS soundtrack
    4. Sellers who only sell the DVDs discs. They do not supply the DVD case, cover art or inlay (if any)

    I would like ebay to have some knowledgable people in their departments who can use a bit of common sense when a report comes in. Usually, a report in 3 out of those 4 examples will be ignored. ebay may act on example 1.

    Again, common sense.. If you see a dvd that isn't even out yet then why buy it, unless you don't care..

    I personally wouldn't have anything to do with ending these kind of listing.. when it's bought and someone complains, that's where i come in
    And what if the seller has 1,000 positves for selling an ebook by email at 1p. That seller would lie low for 3 months and he now has an impeccible record that nobody can look into. He then places high value electrical items for sale and goes walkies.

    If you come across a seller selling a Porsche with 1,000 feedback sale and you cannot see what value he was selling before. What do you do?

    It is a simple amendment to the feedback record to show the value of sales and a summary. Not much is it?

    I would love for you to show me an example of such an unlikely situation..


  • Registered Users, Registered Users 2, Paid Member Posts: 5,673 ✭✭✭Slutmonkey57b


    Oh no you got scammed on ebay.

    What. A. Big. ****ing. Shocker.

    Next you'll be wondering why that nice nigerian man hasn't transferred all that money into your bank account.


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  • Registered Users, Registered Users 2 Posts: 1,678 ✭✭✭Selik


    Oh no you got scammed on ebay.

    What. A. Big. ****ing. Shocker.

    Next you'll be wondering why that nice nigerian man hasn't transferred all that money into your bank account.

    Sap of highest order...


  • Registered Users, Registered Users 2 Posts: 4,106 ✭✭✭John R


    D!ve^Bomb! wrote:



    I would love for you to show me an example of such an unlikely situation..

    That is EXACTLY what has happened to Giles, albeit not quite as extreme as ebooks to Porsches.

    The seller ramped up his feedback selling 99p phone fascias, then went on a scam spree selling phones for 100 times the cost of the sales he got his feedback rating from.


    Every point A Dub In Glasgow has made is on the money, ebay could do much more to prevent fraud occouring in the first place and to give buyers a much better profile of sellers.


  • Registered Users, Registered Users 2, Paid Member Posts: 5,673 ✭✭✭Slutmonkey57b


    Giles wrote:
    Sap of highest order...

    Yes. Yes you are. Perhaps next time you won't be quite so eager to hand over €300 to an anonymous trader who flogs once-in-a-lifetime deals through a notorious scam porthole.

    Ceavat Emptor, or in this case,
    Have a nice day, sap.


  • Closed Accounts Posts: 19,320 ✭✭✭✭Chucky the tree


    Yes. Yes you are. Perhaps next time you won't be quite so eager to hand over €300 to an anonymous trader who flogs once-in-a-lifetime deals through a notorious scam porthole.

    Ceavat Emptor, or in this case,
    Have a nice day, sap.


    how is a mobile a once in a lifetime deal? :confused:


    i havent used ebay yet, and judging by D!ve^Bomb!'s attitdue i never will.


  • Registered Users, Registered Users 2 Posts: 1,678 ✭✭✭Selik


    Yes. Yes you are. Perhaps next time you won't be quite so eager to hand over €300 to an anonymous trader who flogs once-in-a-lifetime deals through a notorious scam porthole.

    Ceavat Emptor, or in this case,
    Have a nice day, sap.

    Oh dear... Thank you so much for your constructive advice and pathetic analogies. Please f*ck off now as your're not really contributing anything of interest. Oh and if you had bothered to read the whole thread you would realise that I'm going to get a refund either off Paypal or my credit card company and unlike you in such a situation, I'm actually going to learn from this and not make the same mistake again.


  • Registered Users, Registered Users 2 Posts: 27,635 ✭✭✭✭nesf


    Its a classic case of "Caveat Emptor(sp?)" isn't it? I agree with some of the points mentioned above with sale values of feedback on someone's profile, but it would involce quite alot of work. However the item numbers for each transaction are available if the auction wasn't a private one, so you can go back and check on the auctions so long as they still exist, and happened within 3 months.

    Personally I use eBay to pick up odds and ends, but I'd never dream of buying anything remotely expensive on it, ie 500+ euro, although I'm the exact same way when it comes to open air fairs or Buy and Sell.


  • Closed Accounts Posts: 150 ✭✭Gothic Warrior


    okidoki987 wrote:
    Ebay are a disgrace!
    The amount of fraud being committed on the site is outrageous.
    They don't care so long as they are making their money.
    If they did care, they would refund 100% of the money swindled and chase the ****ers themselves.

    Caveat Emptor, numbnuts.


  • Registered Users, Registered Users 2 Posts: 4,106 ✭✭✭John R


    Caveat Emptor, numbnuts.

    ebay's next marketing slogan perhaps?


  • Registered Users, Registered Users 2, Paid Member Posts: 5,673 ✭✭✭Slutmonkey57b


    Giles wrote:
    Oh dear... Thank you so much for your constructive advice and pathetic analogies. Please f*ck off now as your're not really contributing anything of interest. Oh and if you had bothered to read the whole thread you would realise that I'm going to get a refund either off Paypal or my credit card company and unlike you in such a situation, I'm actually going to learn from this and not make the same mistake again.

    You are, indeed, not like me at all.
    I'm nowhere near stupid enough to fall for something like that in the first place.

    Incidentally, I haven't drawn any analogies.

    Also incidentally, pointing out that idiots get ripped off on ebay (which is the point of your thread) also contributes nothing of interest. (to people who aren't morons, anyway).


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  • Closed Accounts Posts: 2,089 ✭✭✭D!ve^Bomb!


    John R wrote:
    That is EXACTLY what has happened to Giles, albeit not quite as extreme as ebooks to Porsches.

    The seller ramped up his feedback selling 99p phone fascias, then went on a scam spree selling phones for 100 times the cost of the sales he got his feedback rating from.


    Every point A Dub In Glasgow has made is on the money, ebay could do much more to prevent fraud occouring in the first place and to give buyers a much better profile of sellers.
    i've already given Giles info through PM.. nd i've looked at the sellers account and i disagree..

    and tbh, you have no idea what eBay do.. you are stating an optinion.. i am however stating facts


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