Halfords - Battery warranty claim

Might not be worth it for such a small amount. The €25 application fee can't be claimed for and it takes over a year to get a court date. I'm sure Halfords would settle before then if it came to it, but it still takes a very long time to get to that stage.

Reminded me that I have not kept a receipt for the last battery I purchased, but I never had issues with batteries in my own cars.
Halfords should be reasonable with warranty at least with bicycles they were when I had issues. Maybe talk to the manager, this sounds very unprofessional having to go test batteries elsewhere.

Have you actually checked with a multimeter that its actually being charged with the engine idling??.

The more I deal with retail staff in this day and age, the more I despair… Staff clueless as to correct policy. Managers absent or just hiding away from their responsibilities. Funnily enough I had a run in with 2 'thickos' in Halford's myself recently… who wanted to charge me the 'scanned' price, when the item was clearly advertised (SEL) on the shelf at a lower cost.

I quoted him some of the law around the sale of goods and supply of services and made him do a refund, and override the price and charge me the advertised price. I see it ALL the time. Yesterday in screwfix, I was handed 3 of the 5 items I'd paid for… utter incompetence (Luckily I'm one of THOSE people who checks everything). Last Sunday I was under-charged in a restaurant as 2 separate girls took the drinks order VS food order. Did I correct them, did I fook.

Had I been in your shoes - I'd have loaded a fresh battery into my boot and left them the faulty original and a COPY of the receipt and just let them deal with it. That's not bravado, a flex, or BS. I'd literally have left them to it.

Testing equipment out of order? Not. My. Problem.

Thickos who were correct?

A mis-price does not have to be honored, you say you quoted SOGA, how about the bit where a price label is an invitation to treat and not a binding contract?

You're wasting your time with that clown.

You realise that none of his story actually happened?

The previous battery lasted 6/7 years, but the alternator, for whatever reason, may not now be charging at the proper voltage but still will supply all electrical loads at this lower voltage, I have seen this a number of times, also the parasitic loss can/should also be checked, I'm a bit surprised that the battery supplier doesn't also require the vehicle for these tests (especially the charging voltage) even if a new battery has been installed. Having said all that though there were 3 cars in my family, from new, all "lasted" 22 years, the 3 had only one replacement battery purely precautionery as the cars were passed down the line after 10/12 years.