Appliances in new build home after warranty expires

martin18 · 21-05-2026 01:10PM #1

Hello, just wondering if anyone out there has any experience of issues with appliances after the warranty period expires in a new-build home.

Bought Oct 2022, pre-installed microwave/convection combi oven. Developed a fault in January that cannot be repaired (as per engineer recommended by supplier). 2 year warranty expired of course. Was initially told by consumer protection commission that I'd still be covered under six-year repair or replace legislation. But now told by a different person that does not apply where I did not purchase the item myself (developer purchased it), that my rights do not extend past the warranty period.

Seems like a bit of a mad loophole, any ideas? Thanks.

WildCardDoW · 22-05-2026 03:01PM

Statutory rights with a retailer apply to the person who purchased it.

However I'd imagine there are some protections over goods supplied by a developer - whether that extends to 6 years is tricky. It would be down to whether you effectively purchased the goods from the developer and what is in the purchase contract on the house.

I don't see why a developer, selling goods, would be exempt.

coylemj · 22-05-2026 04:06PM

The developer bought it as a B2B transaction, the same way that Power City or DID buys from a distributor. The sale to you by the developer would be viewed as a consumer purchase, the fact that you didn't buy it in a showroom is neither here nor there.

martin18 · 24-05-2026 03:51PM

Just saw these responses thank you so much. Very encouraging. If either of you can point to any legislation that I can cite, that would be brilliant.

Nigzcurran · 24-05-2026 03:55PM

Could you pursue the developer for the costs of replacement through the small claims court? I'm sure they would rather pay up than go through that whole process

coylemj · 25-05-2026 03:32PM

https://www.boards.ie/discussion/comment/124495674#Comment_124495674

Have you talked to the developer who supplied these items and are you getting the run around?

It would help the responders here if we knew what stage you were at in the process.

But I would say that the developer is a business and you bought these electrical appliances from him for your personal use. That makes you a consumer and that's all that matters.

Firblog · 07-06-2026 12:20PM

I'd say you've a poor case, you bought the house (and appliances) 3.5 years ago, they usually come with 1 or 2 year warranty, warranty claim is long expired. You can buy those combi ovens for a couple of hundred euro, so one 3.5 years old - with the 6 year reasonable expection thing - would have a replacement value of less than 100 euro. So you can buy a replacement and be done; or if you want to be awkward take developer - if the company still exists - to the small claims court, will cost you €25 and a day off work if they won't settle.

Xterminator · 08-06-2026 12:04PM

i just want to mention that a presumption of a manufacturing fault happens if the fault appears within 12 months of purchase.

But after that the the burden shifts to you (OP) to prove the manufacturing defect is the reason for failure. you have not met that burden yet, at least based on the comments so far.

A report from a expert detailing what the fault is, and perhaps a little research to find ut if that is a common fault with your make/model would go a long way to meeting your burden.

If you turn up in court and say 'it wasnt used much' as your only evidence, then you might not be successful.

coylemj · 09-06-2026 12:43PM

https://www.boards.ie/discussion/comment/124533446#Comment_124533446

What you're effectively saying is that a warranty for more than 12 months is not worth the paper it's written on.

Because if you have to commission an 'expert' to write a report stating that it was a manufacturing fault, it would rule out the vast majority of warranty claims, at least for appliances costing less than, say, €250 - toasters, vacuum cleaners, small fridges etc.

I bought a Samsung TV last September, it came with a five year guarantee. If it fails after 3 or 4 years, it will not be worth my while going to the expense of hiring an expert to write a report. Because what you are telling me is that Samsung Ireland can deny the claim unless I can prove that it had a manufacturing fault when it left the factory.

Nigzcurran · 09-06-2026 01:30PM

Ignore any manufacturers warranty as your consumer rights are what's important. If an appliance that cost 500 fails after 2 years then take it to the small claims court and you will get a replacement.

Appliances in new build home after warranty expires

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