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Ceannt Station Galway

124

Comments

  • Registered Users, Registered Users 2 Posts: 255 ✭✭seekers


    That is an impressive account of the new capacity in Galway. Which platoform is the Dublin service operating from?

    Also, what are the plans for the full operation once the whole station is in use?

    The current schedule only uses two platforms but there was more needed.



  • Registered Users, Registered Users 2 Posts: 4,726 ✭✭✭goingnowhere


    Platform number will be advised on the concourse in theory any platform can serve any destination

    Platforms 1/2/3 will most likely serve most Dublin trains


    WRC and Athenry 4/5



  • Registered Users, Registered Users 2 Posts: 255 ✭✭seekers


    1000061532.jpg 1000061535.jpg

    Galway Station today

    Post edited by seekers on


  • Registered Users, Registered Users 2 Posts: 15,270 ✭✭✭✭Geuze


    I have wondered can there be more services from the existing stock, before trains are cascaded from Dublin.

    I don't know the answer to that.



  • Registered Users, Registered Users 2 Posts: 5,590 ✭✭✭what_traffic




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  • Registered Users, Registered Users 2 Posts: 15,270 ✭✭✭✭Geuze


    I can confirm that in typical Irish style, within a week of opening, the ticket gates aren't working.

    EDIT: I learnt today the "new" ticket barriers are 25 years old, ex-Connolly station.

    Post edited by Geuze on


  • Registered Users, Registered Users 2 Posts: 5,590 ✭✭✭what_traffic


    Time to take em out. Don't like this feature of the new Ceannt Station.



  • Registered Users, Registered Users 2 Posts: 15,270 ✭✭✭✭Geuze


    I disagree.

    Revenue protection is important.



  • Registered Users, Registered Users 2 Posts: 5,590 ✭✭✭what_traffic




  • Registered Users, Registered Users 2 Posts: 436 ✭✭TranslatorPS


    Ah yes, because having a single employee smear tickets of a 100-strong queue is better.



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  • Registered Users, Registered Users 2 Posts: 4,726 ✭✭✭goingnowhere


    Brand new turnstiles including Leap card and QR code ticketing support are fitted in Galway.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 24,360 Mod ✭✭✭✭bk


    I suspect the other poster meant some (but not all) countries don’t have any gates or ticket checkers on the platform/entrance and instead have ticket checkers on the trains themselves.

    Think how Luas works.



  • Registered Users, Registered Users 2 Posts: 34,833 ✭✭✭✭breezy1985


    Its also how trains work in plenty of Irish stations.

    I can go Ennis to Limerick with no ticket check but not Limerick to Ennis. Same for every non terminus I have been to.

    Barriers are grand in Leap zones but you don't need them elsewhere.

    Did they work and stop working or are they not brought online yet ?



  • Registered Users, Registered Users 2 Posts: 4,726 ✭✭✭goingnowhere


    Multiple reasons to have turnstiles in Galway. Historically it was one staff member on a gate checking tickets. Not scalable as passenger numbers climb.

    Why

    • Control platform access so board only when train ready
    • Support Leap card and QR code ticketing
    • Crack down on fare evasion
    • Better passenger number metrics (gates count numbers in and out even if left open)


  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 24,360 Mod ✭✭✭✭bk


    You can still support Leap and QR reading without gates, there are multiple train stations in the Dublin region with no gates, but Luas style leap card validators.

    Passenger counting can also be done on trains with cameras or sensors at the doors. Some really flashy systems these days that can even count number of wheelchair users, kids, etc. Such systems have the advantage that is accurately counts the numbers getting on/off at smaller stations with no gates.

    I’d question if IR’s approach to fare evasion works given it has significantly higher levels of fare evasion then Luas.

    BTW I’d also say QR tickets suck and I’d rather see them move to NFC tickets, much more reliable

    “Barriers are grand in Leap zones but you don't need them elsewhere.”

    Personally I’d like to see them move to the Luas model for DART/CACR. There are already some DART stations where they have removed gates and just have Luas style validators instead. To be honest I’m less bothered about it for Intercity services.



  • Registered Users, Registered Users 2 Posts: 34,833 ✭✭✭✭breezy1985


    Barriers are absolutely fine for entry. You have the ticket person there anyway so no harm a few gates to help him.

    As exits they are a disaster though unless you have room for loads and even then many places just have some constantly open due to the bottleneck.



  • Registered Users, Registered Users 2 Posts: 15,270 ✭✭✭✭Geuze


    IE staff said to me they are ex-Connolly, 25 years old.

    I put ticket in machine, machine swallowed it, and did not open gates.

    Staff standing at platform 5 gates and main gates flicking Leap card to open gates for pax.



  • Registered Users, Registered Users 2 Posts: 4,726 ✭✭✭goingnowhere


    They are brand new gates, sure same design as Connolly, Heuston and Cork. The design was first introduced in 2006, so even if second hand ones were used they are only 20 years old….

    So you have been sold a story which cannot fit.



  • Registered Users, Registered Users 2 Posts: 42,017 ✭✭✭✭Itssoeasy


    I don’t use the cork commuter line to east cork and find it grand with the leap card. The tap on and tap off at the stations is grand and handy. The ticket barriers at Kent station can be a bit of a mess if trains come in together.



  • Registered Users, Registered Users 2 Posts: 34,833 ✭✭✭✭breezy1985


    Being staff is not any form of confirmation. Staff anywhere I have ever worked of fonts of gossip and misinformation.

    Trying to get through of a packed Dublin/Limerick train used to be a nightmare. Now they just have some open gates and wave through.



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  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 24,360 Mod ✭✭✭✭bk


    It is grand, but I do think it could be better. Cork isn't as busy as Dublin, getting out of Howth on a sunny summer weekend is a nightmare, picture hundreds of people gathered around just two Leap card readers, trying to tag off, where each card is pretty slow to read! Pretty frustrating.

    It could be like Switzerland where there are no gates at all. Picture just walking straight on and off the train with zero barriers or delay. No need to tag-on/off a Leap card, most people there just buy a ticket on their phone and show the ticket inspectors on the train on their phone if asked (helps that Switzerland has various monthly passes, etc. that people tend to buy).

    Much less friction and also much easier for wheelchair/buggy/luggage people. And also it doesn't cost tens of millions per year to buy, install and maintain all those gates!



  • Registered Users, Registered Users 2 Posts: 34,833 ✭✭✭✭breezy1985


    Is that for commuter trains in Switzerland ?

    That's either a crazy amount of ticket inspectors or very open to fare evasion.

    Dublin definitely needs way more validators though.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 24,360 Mod ✭✭✭✭bk


    It is all public transport in Switzerland, all trains both intercity and commuter, trams, Metro, etc.

    It isn't exclusive to Switzerland, same in Germany, even S-Bahn/DART, most German speaking countries and much of the Northern European countries and much of "Eastern Europe" too.

    Yes, enforcement is done by ticket inspectors on trains, similar to how it is done on Luas.

    But it doesn't necessarily mean it costs more, people don't realise just how expensive those gates are to buy and maintain, they are big complicated pieces of equipment with lots of moving parts. They cost 10's of millions per year to buy and maintain.

    And despite that IR still needs to pay a person to stand their manning the gates and still needs a ticket checker on the intercity trains as many of the intermediate stations don't have gates. And increasingly they have to have security staff on trains due to anti social behaviour.

    I do wonder if they just scrapped the gates and instead put the money saved from them into more ticket checkers, would it actually end up being a net benefit for the same cost. With the added benefit of easier to use rail system for the public and more staff presence on trains which is good to reduce anti social behaviour, it could be overall a better experience.

    It would also make the next gen ticketing project much easier and cheaper to deliver. No need for new gates and all the delays they are going to cause.



  • Registered Users, Registered Users 2 Posts: 34,833 ✭✭✭✭breezy1985


    DART should definitely switch to tap everywhere. No need for gates on the big stations and no need on inter city.

    But not having a tap function on the platform is silly. I would just get to leave 3e on my Leap card for the off chance an inspector gets on the Luas/DART.



  • Registered Users, Registered Users 2 Posts: 15,270 ✭✭✭✭Geuze


    It would be great if Irish had the two things necessay to copy the DE/CH model:

    (1) citizens with honour

    (2) strict enforcement



  • Registered Users, Registered Users 2, Paid Member Posts: 215 ✭✭The Mathematician


    You also don't have to check the ticket on every journey, you just have to check enough combined with a high enough fine to make fare evasion not worth the risk. I suppose I am checked very 10 to 20 journeys on the LUAS but I rarely see them catch anyone without a ticket, so it clearly works.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 24,360 Mod ✭✭✭✭bk


    Ah, in Switzerland there are two different ways to pay.

    You can pay by contactless card, which yes, requires you to tag-on/off on validators on the platform.

    The other way to pay is by app, you buy the ticket in the app, no need to validate. The way the app works is you tag-on before you board and then tag-off after you get off and it works out the cheapest fare for the trip. At the moment you have to swipe in the app to tag-on and off. However they are currently trialling auto tag on, where you don't have to do anything it happens automatically.

    Most locals tend to use the app.



  • Registered Users, Registered Users 2 Posts: 4,726 ✭✭✭goingnowhere


    The NTA is in the background here as well.

    SNCF has gone all hardcore on gates. NS has a similar model to IE, gates at major stations like Amsterdam but touch on/off posts at smaller locations or where they can't fit in turnstiles



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 24,360 Mod ✭✭✭✭bk


    We have the strict enforcement on Luas, that is why they have much lower fare evasion levels then IR.

    As for "citizens with honour", clearly you haven't spent much time in Eastern Europe. Avoiding paying fares is a game there :)

    Yes, exactly, while you probably would have a ticket checker on every intercity train, on services like DART and Commuter you just need more random checks. A €100 fine isn't worth it to save €2, ticket checkers on every 10 to 20 journeys and you will pay more in fines.

    I'd also say if you brought something like the 365 tickets they have in some German cities most people wouldn't bother risking it. Basically €365 for an annual ticket for unlimited travel in zone 1, basically €1 a day. Of course that would require more government subsidy, but I'd be in favour of that.

    The idea is to make public transport as frictionless and convenient as possible and as affordable as possible. Few are going to bother risking getting a fine if fares are cheap.



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  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 24,360 Mod ✭✭✭✭bk


    Yep, of course this would involve NTA input too. On the other hand TII seem to be happily going for the gate less approach with even Metrolink is going to be gateless. So I don't think the NTA have any fundamental objection to it. If anything they would be very happy to save millions on having to put new gates in for the Next gen ticketing project. It would have made the project much cheaper and faster without the need for new IR gates.

    Which brings up an interesting point, needing the space for lots of gates makes station buildings being bigger, which also comes with a significant extra cost. For instance the new Glasnevin Junction station will be significantly larger then any other Metrolink station because the space needed for the gates for Irish Rail part of the station.

    If you don't need gates, then strictly speaking you don't even need a station building, which can save lots of cost. I wonder if they took that approach in Blackpool/Blarney, would the build be cheaper.

    Yes, I'm aware that the French and Netherlands use gates, same with Spain, though interestingly Portugal don't on their intercity. So it is a mixed bag of approaches.

    I will say as amazing as the Metro and RER are in Paris, I fund the gates and ticketing to be a pretty poor part of the experience. Getting my young child and luggage through the gates was misery, with the gates closing on us multiple times and ironically I had people sneak in behind us multiple times as we were struggling through. So I don't think their gates do much to actually reduce fare evasion given how common I saw that!



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