Networks Smart meter server Upgrade gone wrong

discostu1 · 19-03-2026 11:56AM

@mbmbarosin, is it showing your Export and does it tally?

Heroditas · 19-03-2026 12:22PM

https://www.boards.ie/discussion/comment/124323661#Comment_124323661

Yep they're the worst affected by all of this because every single one of their customers is on a smart plan. They need to be 100% certain with the data provided to them

mbarosin · 19-03-2026 12:42PM

https://www.boards.ie/discussion/comment/124324032#Comment_124324032

Pinergy not showing export data for me. I'm new to Pinergy since start of this month so I don't know if that's usual for them in the app (I know EI didn't show export in the daily figures).

discostu1 · 19-03-2026 12:58PM

ThaThat's interesting, Im with EI and my daily export is there up to the 5th of course

ted1 · 19-03-2026 02:40PM

https://www.boards.ie/discussion/comment/124324154#Comment_124324154

that’s ESB Networks you are looking at. Not electric Ireland

Elwctruc Ireland never show export

MBSnr · 19-03-2026 03:09PM

My reported daily usage data on Electric Ireland is wrong from around the 7th March onwards according to my solar system. From the 13th onwards the usage from EI is massively out - way more some days and way less others, but seemingly about a 30kWh difference in my favour (for now…). I just hope my daily exports have been recorded properly as the ESB site still hasn't the data to view to compare.

discostu1 · 19-03-2026 03:38PM

AApologies Yes thats Networks but EI do show the Export units on the bill

Red Silurian · 19-03-2026 04:01PM

Interestingly my latest bill from flowgas is estimated. Despite having a smart meter. Wasn't one of the big selling points of smart meters meant to be no more estimated billing?

I presume the fault earlier this month has been rectified by now and it's unrelated

KingCong · 19-03-2026 04:37PM

https://www.boards.ie/discussion/comment/124323415#Comment_124323415

My Energia bill is due in the next few days, covering 20th Jan to today. Expect it'll be delayed as there's no usage data on Energia website since March 5th

ECO_Mental · 19-03-2026 04:48PM

This whole f**k up by ESBN seems to be a bigger issue to unwind than everyone expected....

Black_Knight · 24-03-2026 12:25PM

Got my flogas bill today, and while it says the readings are the actual readings (smart meter), my export is way off. Given the good weather of late, and the March 5th cut off from ESB, I reckon they've miss out on my recent exports. My calculations say i'd have 79kWh of export, but my bill only applied 38kWh for that period.

discostu1 · 24-03-2026 02:47PM

ThiThis has been my worry all along, I have 23kws exported on the 5th of March 248kws exported as of today per my App

graememk · 24-03-2026 04:04PM

https://www.boards.ie/discussion/comment/124337130#Comment_124337130

It will all come out in the wash. What isn't in the bill this month will be in the next bill.

discostu1 · 24-03-2026 05:32PM

You would hope so , but hope is never a good strategy

graememk · 25-03-2026 08:40PM

https://www.esbnetworks.ie/about-us/newsroom/update-on-smart-meter-data-issue

I know this was released 5 days ago, but just to reassure people, it will get rectified eventually,

discostu1 · 26-03-2026 12:14AM

Undoubtedly,Im told the fix is in , but I and it would seem many are not seeing it or worse the Export amounts are incorrect.

Seth Brundle · 26-03-2026 06:14PM

ESB Networks is refusing to pay compensation to customers affected by a smart meter blunder, with householders now fearing they will get bills telling them they owe thousands of euro.

https://m.independent.ie/business/money/esb-networks-refuses-to-pay-customers-compensation-over-smart-meter-glitch/a566170701.html

discostu1 · 26-03-2026 07:35PM

I think the "amended " bills will be fine, I worry about the Export/FIT figure

bunderoon · 26-03-2026 08:33PM

Bord Gais Energy has yesterday's smart meter reading now online. But not the export.

discostu1 · 26-03-2026 09:55PM

Again its the export is my worry

graememk · 26-03-2026 11:47PM

https://www.boards.ie/discussion/comment/124342870#Comment_124342870

Man the scare mongering is mad.

Compensation? for what? An error that never actually made it to an actual bill?

https://www.boards.ie/discussion/comment/124343497#Comment_124343497

all the data is still there, If it missed this bill it will be in the next.

discostu1 · 27-03-2026 12:33AM

Question, I agree the data is or should be all there, but why have we 2 posters who say, and I have no reason to doubt them. They have received bills with the incorrect FIT, if the data is there and easily retrievable and the meter readings are correct on their bill, why is the FIT wrong

ted1 · 27-03-2026 01:35AM

bill issued today and matches the readings from my solar system

discostu1 · 27-03-2026 08:09AM

NNow That's good news

lawred2 · 27-03-2026 08:27AM

Still showing 5th march on yuno

Fingleberries · 27-03-2026 03:44PM

https://www.boards.ie/discussion/comment/124344154#Comment_124344154

I read the article and thought the same - "Company refuses to pay compensation for something that no-one was out of pocket for".

But, fair play to the Indo, they got my advertising click for their article.

graememk · 27-03-2026 05:14PM

https://www.boards.ie/discussion/comment/124344359#Comment_124344359

Possibly they were only given data to a certain date for export (eg 5th march)

Next bill will have it from the 5th of march to the next bill date.

KingCong · 27-03-2026 05:42PM

I got my Energia bill a couple of days ago, it matched what I was expecting from my solar system's numbers. Energia seem to have all the data now, you can even download the half hourly data on their web portal, but they still haven't re-enabled their online usage viewer and charts etc.

discostu1 · 27-03-2026 06:45PM

If all customers were "static " that would be fine, but there will be many accounts closed and opened between any 2 billing periods. Granted its a small number relative to 2.3 million customers but not insignificant.Its good to hear that bills are issuing either correct export figures

naughtysmurf · 28-03-2026 03:44PM

Pop up message on the Yuno app says “We’re continuing to work with ESBN to resolve the smart meter data issue “

“App will update automatically as soon as the correct usage data is available “

Networks Smart meter server Upgrade gone wrong

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