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Zippay

  • 11-09-2025 05:59PM
    #1
    Moderators, Business & Finance Moderators Posts: 7,347 Mod ✭✭✭✭


    Saw an email from BOI today about this...

    1000141818.jpg

    And this

    1000141820.jpg

    It got me thinking as I looked at BOIs 'pay to mobile' service a few years back but from memory it was convoluted so assume nobody used it.

    Did the legacy banks not shelve an idea for a combined payments app last year?

    Anyway, it will be interesting to see what Zippay finally looks like once it arrives in early 2026.



«1

Comments

  • Registered Users, Registered Users 2 Posts: 788 ✭✭✭PixelCrafter


    As far as I'm aware it's built on SEPA Instant Credit Transfer (SCT Inst), so just means you'll be able to instantly transfer to another account within those banks using a mobile number as the destination address. You won't need the IBAN.

    There's a couple of pan-EU versions of the same already rolled out with some banks, and I don't know why the Irish banks didn't just join. Wero being the main one

    https://wero-wallet.eu

    I'm also not sure if Zippay can be added on to competing banks apps like Revolut, Bunq etc - I assume they'll have to be able to join.



  • Registered Users, Registered Users 2 Posts: 21,916 ✭✭✭✭Water John


    I think Zippay is open so any other banks can opt to join it.



  • Registered Users, Registered Users 2 Posts: 1,347 ✭✭✭meijin


    The analysis of the Zippay service reveals three primary areas of concern regarding privacy, security, and regulatory compliance.

    1. High-Risk "Opt-Out" Privacy Model: The most significant issue is the automatic, "opt-out" enrollment of all eligible customers. Without any action from the user, AIB will share sensitive personal and financial data—including full name, IBAN, mobile number, date of birth, and a summary of transaction history—with a third-party partner, Nexi. This approach is legally questionable under GDPR, as it contradicts the principle of "privacy by default" and relies on a weak justification of "legitimate interests" for a non-essential service. The burden is placed entirely on the customer to be aware of the service and take proactive steps to prevent their data from being shared.
    2. Weak Transactional Security: The service has a significant security flaw in its method for verifying payees. When a user sends money, the system only provides a masked version of the recipient's name (e.g., "Joe Blo***") as confirmation. This is an ineffective defense against common Authorized Push Payment (APP) scams, where fraudsters trick victims into sending money to accounts they control. AIB's own warnings explicitly shift the liability for preventing such fraud onto the user, advising them to "double-check" the details, which highlights the inadequacy of the system's built-in protection.
    3. Lack of Transparency and User Control: The service operates on a complex "Joint Controller" relationship between AIB, other banks, and Nexi, which can create an "accountability maze" for users trying to exercise their data rights. It is not made clear which specific legal entity within the global Nexi conglomerate is responsible for the data of Irish users. Furthermore, the service engages in unnecessary data processing by analyzing 90 days of a user's transaction history simply to suggest a default receiving account—a choice that could easily and with less intrusion be offered directly to the user.


  • Registered Users, Registered Users 2 Posts: 1,347 ✭✭✭meijin


    scenario when the recipient is not registered will be a source of scams

    image.png

    expect lots of phishing

    image.png


  • Registered Users, Registered Users 2, Paid Member Posts: 2,325 ✭✭✭Hibernicis


    Zippay is now live, apparently. AIB, BOI and PTSB have pushed out new versions of their apps which have Zippay functionality embedded and switched on.

    A website has been set-up https://www.zippay.ie which contains promotion and FAQ information. It also links to inactive Social Media Accounts (Instagram, TikTok, Facebook, Bluesky and LinkedIn but not Twitter/X).

    No contact details are shown for "Zippay" (if indeed it is a legal entity or person rather than just a brand name) or NEXI. Interestingly, the only physical address on the site is for BPFI. There is no mention of GDPR anywhere on the site.

    The Zippay entry on LinkedIN does list "Molesworth Street" as its "location".



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  • Registered Users, Registered Users 2 Posts: 26,063 ✭✭✭✭coylemj


    I have accounts with AIB and BoI. I have not registered or setup Zippay in any banking app yet the AIB mobile app is telling me that my 'Main Zippay Account' is with another bank.

    I got a 'Get ready for Zippay' email from AIB on Monday, March 9th which advised me as follows…

    Your main Zippay account

    Your main Zippay account is with another bank. If you ever need to change this, the information below will help.

    You can see which account is set as your main Zippay account in your AIB Mobile app.

    bullet icon

    Go to 'Settings', 'Account Management' and 'Zippay' to see your main Zippay account;

    But the AIB mobile app simply tells me that my main account is not with AIB and offers me no further details. I can change the main Zippay account to one of my AIB accounts but (contrary what's suggested in their email), it won't tell me where my main account is located. The BoI mobile app has nothing yet on Zippay.



  • Registered Users, Registered Users 2, Paid Member Posts: 16,438 ✭✭✭✭loyatemu


    I think I read that whichever account you used most frequently over the last [period of time I can't remember] will default to being your Zippay account, but you can change it manually.

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  • Registered Users, Registered Users 2 Posts: 26,063 ✭✭✭✭coylemj


    How does Zippay have access to this information? AIB, BoI and PTSB would have to give them a list of customers and how many transactions each of them had in the last xx months.



  • Registered Users, Registered Users 2, Paid Member Posts: 16,438 ✭✭✭✭loyatemu


    there's obviously a certain amount of information sharing to get it to work. You only have one phone number but many people will have multiple accounts and across multiple banks.

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  • Registered Users, Registered Users 2, Paid Member Posts: 2,325 ✭✭✭Hibernicis


    That’s exactly what the three banks did. Gave 90 days transaction details linked to your mobile number to the Zippay operator to analyse and determine which was your most active account so it could be set as the Zippay default.



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  • Registered Users, Registered Users 2 Posts: 26,063 ✭✭✭✭coylemj


    My issue is not the mechanics of how it works. What concerns me is that it appears that information about my banking activity appears to have been shared with a third party without my approval.

    I could be jumping the gun here, given that I have never used Zippay or been offerred an 'opt out'. But, if I don't yet have a main Zippay account, I'd have expected AIB to tell me so, instead of claiming that my main account is in another bank.



  • Registered Users, Registered Users 2, Paid Member Posts: 16,438 ✭✭✭✭loyatemu


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  • Registered Users, Registered Users 2 Posts: 19,851 ✭✭✭✭kippy


    This is at least 5 years too late to gain and retain younger customers. I think revolut and the tools it has provided to its users, mostly around junior accounts has shaved a lot of the potential growth from the pillar banks. I think the only major consumer service not offered is mortgages and id be fairly certain that's not far away.

    I don't know much about the risks of zippay over and above a lot of the existing services out there but I'd assume any losses will be covered somewhat by the banks in question in which case you'd assume plenty has been done in the background to secure it.



  • Moderators, Business & Finance Moderators Posts: 11,189 Mod ✭✭✭✭Jim2007


    That remains to be seen, our version of 'zippay' called TWINT was late to the market as well, but it has become a lot more popular that any other payment method. Unlike other methods, you can pay for anything to anybody, using the exact same method and you can do it right now.



  • Registered Users, Registered Users 2 Posts: 26,063 ✭✭✭✭coylemj


    But Revolut has a huge penetration in the Irish market, especially among younger people. It's probably far in excess of what they've achieved in Switzerland. Which would suggest that Zippay is late to the game and will have problems establishing itself as the favoured method for P2P payments.



  • Registered Users, Registered Users 2 Posts: 13,030 ✭✭✭✭Jim_Hodge


    I used it yesterday. As easy, if not more so, as Revolut. I'll probably use it instead of Revolut going forward. One current account is handier. I wouldn't assume Revolut will continue to dominate this sector of the market.



  • Registered Users, Registered Users 2 Posts: 19,851 ✭✭✭✭kippy


    I think you forget that the vast amount of 25 year olds or younger only have one current account and it's via Revolut. At least one of their parents also has a Revolut current account and you'd be surprised to know that more and more people in in 30's and 40's are opting to use revolut for their salaries nowadays.
    It's not just the simple method to transfer funds (that's a big one) but it's the other bits and pieces that revolut allows you to do very easily. Again, the only thing holding the pillar banks up in the age profile of their users and Mortgages (which is a significant market).

    Again, I would say the same, Revolut is much much more feature heavy than anything any of the banks are doing!



  • Registered Users, Registered Users 2 Posts: 13,030 ✭✭✭✭Jim_Hodge


    I don't disagree with much of that but don't think everybody, in whatever age group, is in this unquantified 'vast' number just because it's your personal perception. I know more U30s that use a mainstream for their primary banking than they use their Revolut account. Revolut has 3 million users in Ireland but the number using them as their primary bank is less than 20%. That leaves a fair number that may use Zippay going forward. They may or they may not. None of us are oracles. Only time will tell.



  • Registered Users, Registered Users 2 Posts: 19,851 ✭✭✭✭kippy


    I suppose this is a discussion forum and if we can't discuss bold predictions here, where can we?

    Fair enough however, it's just my experience, I take that - no real hard data to base my predictions on.

    All I see however is Revolut gaining significant market share and particularily with the younger cohort in the country.



  • Registered Users, Registered Users 2, Paid Member Posts: 3,453 ✭✭✭Genghis


    This is infrastructural. It should not be confined to only pillar banks, ideakky it should be available to any bank with Irish IBANs to hoin, i.e. Revolut ought to be part of this.



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  • Registered Users, Registered Users 2 Posts: 788 ✭✭✭PixelCrafter


    As far as I am aware, it is available to any bank that wants to join.



  • Registered Users, Registered Users 2 Posts: 26 Resplendent Moose


    I got it earlier in the week and have had a quick look, but I don't think it's going to take over. I'm not seeing the killer feature, I've already got a payment service that works well for me, and I like having separation between that payment service and my bank account. Why would I disrupt that?



  • Registered Users, Registered Users 2, Paid Member Posts: 3,453 ✭✭✭Genghis


    You might be right. Revolut is undeniably simple and understood. If basically everyone who needs P2P payments already uses Revolut, this will not take off.

    I think though there are still people who need P2P but don't Revolut.

    The killer feature is that it's secure and linked to a phone number, it has a huge installed base of potential users on day 1; it is more ubiquitous than a Revolut account. If Zippay can show, for example, that they have better fraud prevention / remedies that could be another competitive advantage.

    I suppose what I would say to you is if I owed you €100 and wanted to use Zippay wouldn't you take that? That will be this gains traction: if enough people prefer to use it to pay others.



  • Registered Users, Registered Users 2 Posts: 26 Resplendent Moose


    Depends. It seems I'd need to be in your phone contacts, which I might not be so keen on depending on who you are, although I haven't looked 8nto the details of this requirement yet. That is another degree of separation which people might feel more comfortable with, though.

    I suppose part of it is that I'm forgetting that Zippay is just for money exchange between people, and you won't be using it for paying bills. But I have been in money exchange scenarios where I would have preferred to not share my number.

    The future as I see it is having the ability to receive contactless payments on your phone. I'm 99% certain the technology is already there, or at worst mostly. It would be in the banking app, not the wallet app, of course, and the first bank to do this should clean up.



  • Registered Users, Registered Users 2 Posts: 13,178 ✭✭✭✭TheDriver


    I wished they would use the name Zip-Pay so people will call it by the proper name rather than one word that would be better placed naming on a pack of matches.



  • Registered Users, Registered Users 2 Posts: 26,063 ✭✭✭✭coylemj


    The future as I see it is having the ability to receive contactless payments on your phone. I'm 99% certain the technology is already there, or at worst mostly. It would be in the banking app, not the wallet app, of course, and the first bank to do this should clean up.

    The Digital Euro will deliver that capability. It will facilitate P2P money transfer without any bank involvement.



  • Registered Users, Registered Users 2 Posts: 19,851 ✭✭✭✭kippy


    It should but I think it suits their business model better if they arent.



  • Registered Users, Registered Users 2 Posts: 5,923 ✭✭✭The J Stands for Jay


    If you owed me €100, I don't have a zippay linked account for the payment to go to



  • Registered Users, Registered Users 2 Posts: 5,923 ✭✭✭The J Stands for Jay


    I would prefer each of the banks involved to have their own branding. Perhaps Zippay, Bungle and George.



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  • Registered Users, Registered Users 2 Posts: 24,108 ✭✭✭✭ted1


    one of the main features of revolut is how easy travel is. I crossed the boarder last week and bought a snickers, PTSB charge me 49 cents cross border fee and gave a poor rate. they can't compete with Revolt



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