SKY IRELAND TV & BROADBAND POOR OFFER TO RENEW

I agree with the sentiment. Good customers should be rewarded not punished.

But if next years profits is all a business cares about, then the evidence is there that a large no of their customers will not switch to get a better deal. So they target attracting new customers with the budget they have, as it provides a better return on that budget because the number of new customers attracted will exceed those that leave.

A longer term view would be to build a loyal customer base that values your brand. But then how many businesses/employees/boards/shareholders just worry about getting their bonuses this year and how many will sacrifice short term gain for long term aims? Very few is the evidence.

As a consumer you just have to accept the market conditions.

We had the same messing with Sky and I decided to jump ship and cancel. They made a mess of my cancellation and made a bigger mess of my equipment return. Since I cancelled I have had 13 different calls with them and finally - 2 months later- it looks like everything is sorted.

But I would never deal with them again.

We went with a 4k freesat box which plugs in to our sky disk and is perfect for our TV watching and recording needs. As it is UK channels only we also have soarview for Ireland channels but they are rarely get watched. Given the monthly cost of this is zero I dont know why I stayed with Sky/Virgin for so many years.

Freesat, saorview, Netflix and Amazon prime will give you everything except sport for about €20 a month.

Why anyone stays with sky perplexes me unless they really need the sports.

We were basically same, to try and get us to stay after the year of paying €50 p/m for broadband, Sky Stream and Netflix the best they were willing to do was €89 p/m without Netflix included.

Swapped to Virgin for basically the same package for €57 p/m for 2 years because I'm not bothered going through the same nonsense again next year.

If you had sky q then it’s a wideband dish.
I got the Freesat 4k 500G recordable box. It’s on Amazon.

The interface is good but not as slick as the Sky Q interface. I think there are about 170 channels. Its easy enough to set up. Connect the cables, plug it in to power and the interface takes you thru the rest. It will ask for a UK postcode and will tune the UK regional variations based off that.