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6 hours waiting for AA

  • 14-02-2026 05:01PM
    #1
    Registered Users, Registered Users 2 Posts: 7,582 ✭✭✭


    And still waiting. Was told it would be a 2 hour wait

    I'm broken down a couple of miles outside Galway City near the race course, so not exactly some where remote!

    Can't move the car, it's on the road with no hard shoulder and now my 12v is dead so my hazards don't work. A local farmer loaned me a triangle.

    This is a crazy wait for 10am on a Saturday right!?



«1

Comments

  • Registered Users, Registered Users 2 Posts: 306 ✭✭hhmmm?


    What car? What happened?



  • Registered Users, Registered Users 2 Posts: 7,582 ✭✭✭witnessmenow


    hyundai ioniq 38, went into "limited power" mode out of nowhere and basically couldn't accelerate anymore.



  • Registered Users, Registered Users 2 Posts: 8,835 ✭✭✭Fann Linn


    There's a Hyundai garage not too far from you. Connollys. Not sure if it would be open now but a pity you didn't post earlier as their service team were probably working this morning.



  • Registered Users, Registered Users 2 Posts: 7,582 ✭✭✭witnessmenow


    truck finally came, on my way there now. i rang them this morning and they weren't working, it seemed like I got through to a sales fella (but in fairness was helpful).



  • Registered Users, Registered Users 2 Posts: 631 ✭✭✭Chippy01


    Is that one of the symptoms of an ICCU failure??



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  • Registered Users, Registered Users 2 Posts: 7,582 ✭✭✭witnessmenow


    im not sure this ioniq has the iccu failure issue. That's usually the 5. But I don't know what's wrong with it either so who knows!



  • Registered Users, Registered Users 2, Paid Member Posts: 19,887 ✭✭✭✭elperello


    Yes, six hour wait is ridiculous.

    Cancel AA and if you have another breakdown use as local recovery service.



  • Registered Users, Registered Users 2, Paid Member Posts: 5,977 ✭✭✭SCOOP 64


    6 hours is not good enough.

    I paid €22.50 last year for me and my wife for AA breakdown, this year €35.00, I phoned them and ask why, " because you used the service twice last year", it doesn't state in there advertising it only stays €22 a month if you don't use us.

    Post edited by SCOOP 64 on


  • Moderators, Regional Abroad Moderators Posts: 2,647 Mod ✭✭✭✭Nigel Fairservice


    My sister in Cork had a similar wait about 3 weeks ago after 2 burst tyres. She managed to pull into a service station so at least she wasn't waiting on a road somewhere or the hard shoulder of the motorway.

    Post edited by Nigel Fairservice on


  • Registered Users, Registered Users 2 Posts: 687 ✭✭✭Orban6




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  • Registered Users, Registered Users 2, Paid Member Posts: 6,107 ✭✭✭...Ghost...


    I stopped using AA when I learned that they prioritise women callers. Didn't fancy the thought of waiting for hours on the side of a motorway while the lads rushed to the lady with a dead battery because she left her headlights on outside Starbucks. Insurance usually covers breakdown assist anyway.

    Stay Free



  • Registered Users, Registered Users 2 Posts: 2,518 ✭✭✭MrFrisp




  • Moderators, Politics Moderators, Paid Member Posts: 46,219 Mod ✭✭✭✭Seth Brundle


    Trying hard to ignore the bulk of your obvious misogynistic crap, I am curious to know, can a woman driver not suffer from the same car troubles as you or are you special?

    Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/ .



  • Registered Users, Registered Users 2 Posts: 401 ✭✭Dr.Tom


    The posters comments were probably based on this:

    https://www.bbc.com/news/uk-politics-60075906



  • Registered Users, Registered Users 2, Paid Member Posts: 5,977 ✭✭✭SCOOP 64




  • Registered Users, Registered Users 2, Paid Member Posts: 5,977 ✭✭✭SCOOP 64


    Yes I have breakdown cover with my insurance company, that's ok if you breakdown local to your home but if you breakdown miles away and they can't start it they will tow it to a local garage to where you broke down from then your on own its up to you how you get home and get your car back.

    If you only do local driving the its fine.



  • Registered Users, Registered Users 2 Posts: 252 ✭✭XT1200




  • Registered Users, Registered Users 2 Posts: 7,582 ✭✭✭witnessmenow


    I had my 9 year old daughter with me, I wouldn't have minded some prioritization 😅

    The breakdown was through my insurance Allianz, but I guess contracted out to the AA

    If they said when I rang it would be a 5/6 hour wait, or even if they rang me at some stage and said, look we are swamped this might take a lot longer, I could have made better arrangements. Thankfully I was able to get my mam to call up after about 2 hours to look after my daughter.

    Other than going to the toilet I waited by the car for the 6 hours. About half outside and half in my mams car.

    Want to give a shout-out to the people who offered help though. 3 or 4 people stopped to ask was there anything they could do. I especially appreciated one lady who stopped and was like "I know nothing about cars so I can't help you with that, but do you need a lift somewhere or anything?" There are definitely a few sound people around!

    Unfortunately they were outnumbered by people beeping or throwing up wtf gestures. I wasn't in a great spot in terms of the road had no hard shoulder, so I was just plain on the road, but the road is straight as an arrow and 50km/h so I wasn't a surprise to anyone.

    If I had any idea the breakdown would be so long, I would have tried to get someone to help push me somewhere better while the car still had 12v and I could put it in neutral. One guy asked if he could help push it, but I couldn't get it out of park at the time.



  • Registered Users, Registered Users 2 Posts: 8,062 ✭✭✭MojoMaker


    You'd be a real surprise to the person on their phone thinking it's an arrow straight road with a speed limit for "new drivers".



  • Registered Users, Registered Users 2 Posts: 329 ✭✭MadeInKerry


    The only time I ever had to call the AA it was a 4.5 hour wait. Waste of money tbh.



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  • Registered Users, Registered Users 2, Paid Member Posts: 6,107 ✭✭✭...Ghost...


    Does that make AA policy misandrist? If I pay for a service, I expect to be treated the same as everyone else paying the same fee. No special treatment sought. If you consider that misogynistic, you're either ill informed, or just a simp. Priority should be given based on on who called first and where the breakdown is. So if I call for help and i'm parked on my driveway, I have no problem if someone breaks down on the motorway is seen to first. I do have a problem if priority is given based on gender and i'm left waiting hours with kids in the car just because some woman called after I did.

    I hadn't seen that actually, but when I was with AA years ago and my brava broke down, I was told they would be with me in an hour. I called them back after 2 hours and was told that they female callers who were prioritised, so I was updated to 4 hours wait time in total unless more "priority" calls came in. Didn't matter that I had my 5 year old son and 2 year old daughter with me. I called a tow truck instead and footed the bill.

    When I rang the AA the next day, I was told about their policy of prioritising female drivers, regardless of where the breakdown was, or time of day. I duly cancelled my policy and haven't taken one since, even when adding it to a quote made the quote cheaper. Having AA breakdown was and still is a waste of money imo if they still have such policies.

    Stay Free



  • Registered Users, Registered Users 2 Posts: 10,725 ✭✭✭✭Hurrache


    With electric or PHEVS they need to send a flatbed out, they can't tow with a dolly or by the front wheels, so you're left waiting for one of them.



  • Registered Users, Registered Users 2 Posts: 3,208 ✭✭✭9935452


    I had the AA years ago. Got an offer for 50 for the year. Next year , they auto renewed at 89 i think.

    Year after they brought me up to the next package for the same price.

    Year after they charged me full amount for the next package. This kept going til i was on the top package and paying top rates. .

    Never used them in all this time.

    Rang up to cancel and was told they could bring it down to 89 again as i was a good customer.

    I said no my insurance provides rescue.

    They then proceeded to inform me that their level of cover was higher than my insurers. If i was stuck at the side of the road blah blah blah

    I asked them who my insurers cover was with. Ahh i dont know was the response.

    I asked how they knew their cover was higher. Normally it is was the response.

    But you cant say that for sure. No was the response..

    It was a rigmarole to cancel tbh

    I said i want to cancel so.

    But what about the level of cover we offer. Off they went again on the same script.

    Wouldnt go back to them. And i never used them

    The ops experience has only confirmed this



  • Registered Users, Registered Users 2 Posts: 1,960 ✭✭✭Benedict XVI


    Does that make AA policy misandrist? If I pay for a service, I expect to be treated the same as everyone else paying the same fee. No special treatment sought. If you consider that misogynistic,

    Not to speak for another poster but I'd reckon the misogynistic bit was the bit where you said "...dead battery because she left her headlights on outside Starbucks"

    And just to explain it to you to save a back and over, you are implying that women are too stupid to turn off their lights before getting a latte from a tendy coffee shop.



  • Registered Users, Registered Users 2, Paid Member Posts: 6,107 ✭✭✭...Ghost...


    Maybe that's what the other poster assumed. If my point wasn't clear enough. It was that the AA prioritised all calls by women, no matter the time of day, location, or reason for the breakdown. Their policy would leave a man with kids stranded at the side of a motorway while giving priority to a lone woman parked in a supermarket carpark. That's the real BS and I refused to keep paying for it.

    The dead battery comment was a bit of tongue-in-cheek and was to highlight that priority was given to women, regardless of the situation. Misogyny.…please. I've a Wife and four daughters. I wouldn't call it fair treatment if they were prioritised in a car breakdown call based solely on their gender.

    Imagine if this was the policy Taxi drivers had to follow. Any woman who calls for a Taxi, or enters the Taxi queue skips to the top of the line ahead of any man, because….safety/priority. Would that be OK?

    Stay Free



  • Registered Users, Registered Users 2 Posts: 8,062 ✭✭✭MojoMaker


    AA are a nightmare to deal with. Someone mentioned it above regarding a sales script - 100%.

    That said - what I've heard is that response times are better for customers who are AA direct customers vs indirect customers from 3rd party insurance company bundles. I would assume this is true or they'd have little to no direct customers.

    Have always found their service excellent, but yeah the renewal cycle is pitiful and a waste of your time, my time, and their time - yet nothing changes year on year.



  • Registered Users, Registered Users 2 Posts: 713 ✭✭✭eusap


    Did you try this?

    To move a Hyundai Ioniq 38 with a dead 12V battery out of park, you must 

    use the manual Shift Lock Release override

    . Locate the small, covered slot near the gear selector (often labeled or hidden under a plastic trim piece), pry it open, and push down on the internal lever with a screwdriver while shifting to Neutral



  • Registered Users, Registered Users 2, Paid Member Posts: 16,584 ✭✭✭✭loyatemu


    every insurance policy I've bought in the last (at least) 10 years has included breakdown assist. I know the AA offers some bells and whistles over the basic service but I still don't see the benefit in paying for it.

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  • Registered Users, Registered Users 2, Paid Member Posts: 9,475 ✭✭✭markpb


    My understanding was always that that AA would respond more quickly than the service provided by your insurance company. I've been left waiting for 4+ hours in the past and considered paying for AA to avoid that but the OPs experience would make me rethink that.



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  • Registered Users, Registered Users 2 Posts: 329 ✭✭MadeInKerry


    Put your gender down as female when you sign up for the AA. And when calling use your best female voice.

    And make sure to say when you are calling that you are female and on your own.

    Its the only way.



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