Amazon Prime Bargains - Chat Thread

It's frustrating try to get anything from customer service. They just say "oh no that's what it is, you get the deposit back". So I have to push and ask what's changed since saturday explaining that the Irish VAT is already calculated and on orders under €150 there shouldn't be an other duty. The supervisor then just coped a spiel from the terms….I asked to speak to somebody who knows and understands VAT and customs law…my case is passed on to another team and I'll get a response in 48 hours….

yeah it's very frustrating as it's quite a big deal, potentially losing a lot of business. Surely if multiple people are complaining they should realised it's an issue. were you able to reply to that email? They don't seem to complrehend the "What has changed since saturday" part of the question!

back to normal - at least for now..

oh no it's not!

Mercusys MR80X Wi-Fi 6 AX3000 gigabit router lowest ever price again. 29.99 GBP delivered to UK address, 30.74 to Irish address.

https://www.amazon.co.uk/gp/product/B09X6XHD6Q

Does anybody know if this can be used instead of the standard EIR/Virgin broadband routers?

yeah i was hoping for a 1:1 replacement. dont have room for 2 boxes where the router is currently

Is that still the case with fibre though (not sure if the OP has fibre or talking about DSL)? My fibre connection has the termination box feeding into the "modem" from which it's just a straight ethernet connection to the Sky router. I'm not sure if that does anything special - the DSL routers had to deal with DSL signalling.

I'll hold my hands up and say it's not something I've tried as my internal network (which needs some simplification) means I usually just plug the providers box in and WiFi remains handled by Unifi access points.

To come back to the OP, Mercusys gear usually gets decent reviews (it's the budget brand for TP-Link)

so based on my experiences, if you have fibre broadband without phone it’s very easy to switch out routers. You may need to request credentials from your provider but it’s a relatively simple process. Lots of posts elsewhere about this. With phone service it can be different and would depend on the info your provider is willing to give (Vodafone wouldn’t for me) and the functionality of the replacement router.

I don’t think the mercusys is an amazing deal or anything but it’d probably be better then the eir or Vodafone provided rubbish.

They don't give the fritzboxes anymore. They give a cheaper Huawei one now.

If you get a replacement item sent out but do not send back the original do they charge you what it originally cost or what it currently costs? Waiting on a replacement for something ordered on Black Friday and thinking I might actually want two now (replacement was for a superficial thing). Fair price difference to order it new now.

I just see almost everything on amazon uk and ie has an earliest arrival time of the 28th of December. Earlier on today nearly everything was the 22nd/23rd. Are they just covering themselves ? Had a few things in my basket but unsure whether to buy them now if they wont arrive until after christmas

Have just spent an hour with three chat agents in relation to an item that was sent back as it broke. There was an approx 100 charge on the original order for import fees. I had received a refund minus that amount. They were insisting that it was a shipping charge and non-refundable. Sorted now thankfully, but something to be aware of and to check if returning anything for a refund.

Ive an item that is currently doing laps of the country. It's coming with UPS, it has gone from Finglas to Galway and back to Finglas 3 times since Monday. It's an XL dog crate too, so would be a pain in the arse to load/unload.

What's worse is I only live about 3 miles from the m6, so it's been within 3 miles of my house 6 times so far this week 😅

almost the exact same, except I need it to go to Roscommon 😅

We call it the UPS dance, but it normally only happens once.

It seems absolutely crazy to me that a company who's job is to deliver stuff doesn't have a system in place to mark an address as "next time we see this eircode, send it to Roscommon" for their sake even!

Thankfully no big deal, if it was kids present I'd be bricking it, but the dog will just have to squeeze into the smaller one for a while more 😅