Virgin Media Launch 5Gb Broadband

Hi there, been quite a while since I posted here, glad to see the scheming is still going on. Reading this thread reminds me of the old THOMSON TWG-870U bridging work around many moons ago... I've been happy out with my 1gb 3.1 public IPV4 bridged connection for quite a while now, recently upgraded to an ASUS BE86U as the core of my network and have absolutely zero interest in the Hub5x making a mess of everything, why do they always have to be so bloody difficult! They're in the process of rolling out here currently and I'm doing my advanced research. Stupid question but has anyone refused the straight fiber point connection and requested an ONT installation from the engineer on the day? Also does anyone know how long they keep the old coax in place after they've completed their roll out ?- many thanks - Dave

Yes indeed !

He’s installing as we speak. Very sad to say he refused to install the version that connects to my existing ONT. He claimed Virgin doesn’t offer a version of the 5x Hub that uses Ethernet instead of a built in ONT, even though I showed him the Virgin help docs with it. Will update again once it’s running.

I don’t think it’s a matter of not wanting to, he genuinely did not know there was another way to do it. He says they might be releasing a version that works with an external ONT next year, but to not quote him on that. He’s a third-party installer, not directly from Virgin. He says he installs for all companies

I wonder if you chose a self install if they would have given you the ethernet Hub 5x… cant imagine they want end users messing with the fibre?

I can't get my UniFi Dream Wall to work properly with this Virgin 5x Hub.

It won't assign an IP address for the Unifi Dream Wall to use if connected via SFP+. I have the 10gig port of the 5x connected to the SFP+ port with ethernet module. Module was working just fine with the old Vodafone provided ONT. I cleared out all of the old Vodafone WAN settings and set it to automatic.

It will assign an IP address and function if I connect from the 10Gig port to the 2.5G WAN port of the Dream Wall. This defeats the purpose of 5Gig internet, though…

I've tried the common methods of turning on Modem Mode, but accessing the Virgin 192.168.0.1 menu while connected to the Dream Wall seems impossible.

Final note, it's very unstable. Speed tests frequently fail regardless of WiFi or ethernet. Sometimes the download will start, but upload will fail. More often, speed tests just outright fail. Weirdly, just browsing the internet seems to mostly function, but there are random hiccups.

I just ordered this: https://store.betterinternet.ltd/product/x-onu-sfpp/

my module stays cool in its case for more than a month…cant get it working...i could have sell it to you ;)

Seems is a random & hit,miss setup for some of the lucky guys here.

What's the LAN IP range on your unifi ?

I only get around those speeds too with IDS/IPS turned on on my UDMP. If you do a speedtest in the router it shows that I am getting the full speeds that are advertised. speedtest.net is obviously subject to all the security features that slow down the speeds significantly. UDMP and UDW are rated for the same IPS/IDS throughput in best case scenarios. So 1.5 seems like the consistent limit for it.

Welcome to true sad wireSpeeds reality !

Unifi UDM gets you in the LAN side up to 2-3Gb in nonLab conditions.

The Cloud Gateway and the Pro Max may allow you to reach the 5Gb up limit...i may get my hands on two of each for a new project next year.

Th SPF module is not gonna so you any magic this side of the fibre cable...

Not sure how..or…why:

From my PC.

I did not used "anything" outside of standard equipment: VM router standard, Unifi have been upgraded to latest version,10 i think, fibre optics cards and cables,same.

Tested on a fresh Endeavour OS instalation,with no firewall or any security packages installed or running.

I have VM's 5Gbps plan with NBI (Nokia X5-010 with the F5685L-VMIE). Download speeds usually range between 2-3Gbps, but have reached 5.1Gbps once. As I work from home, my main problem is dropped MS Teams calls. Calls connect, there is video but no audio, and the call will drop in 20-30 seconds.

Has anyone had this problem, and any suggestions on how to resolve?

While the downloads may have an impact,the downloads are good quality ? Never had a problem with VM since upgrade.

check www.ovh.net and report back.

Are you wireless ? If yes, get a CAT6 asap and use it instead.