Virgin Media Launch 5Gb Broadband

CORECT !

Refunds,discounts,money back… let's hit them in the pocket ! ;)

Lodge the complaint and mention comreg, take it from there. I'm 100% sure they are watching this thread and other on the likes of Reddit and by now they know we have evidence of what the sales team said at the time of purchases and still are saying today.

@ Virgin … Hello, I've contacted a few Tech journalist, one of whom owes me a favour :-) Come clean to your customers, is this decision forced by an infrastuture issue or is it a corporate mis-step ? Your highly promoted 5Gig package was amazing, your crippled one not so much. Get your head out of the sand admit there is a problem/issue or deliberate change. Offer a reasonable solution/compensation to those who are affected. I don't think Tony will appreciate getting questions refered to him from some gobshite in Patrick O'Donovan Department when the PQ's start coming in. Get it sorted. Thanks in advance

Consumer win for me at least - Looking like mine is restored - https://www.speedtest.net/result/18524654698

Real world uploads which crawled to just 24Mb are back up to 60Mb which is what I require.

I've no doubt if things hadn't of been noticed, if certain people had not been contacted it would have silently been left as it was.

Lets see you all have been restored and what they offer new customers going forward.

back to 550…Confirmed

Mine also back to 500. Downloads got down though - around 3300-3900 among multiple tests. Likely due to time of the day.

Well done community!

So...any good news on the SFP WAS110,anyone tryed lately ?

Been using one since I got the service installed. Fully functioning since the beginning.

I'l give it a go tomorrow,as im getting another line installed by Vodafone,2gb dl and have time to play with the VM SPF. Thanks for guide... ;)

Few things to consider with this… I have a server running that will use up some bandwidth. I also use a UDM Pro with IPS/IDS set at max… This drops the download speeds significantly.

I can tell you that I don't find this test to be a good representation of buffer bloat… but maybe I just found a strange use case. I have VPN connections running on my line also (confined to specific docker containers). They are split tunnelling though so not all traffic is using the VPN. When the VPN is maxed out, roughly 300Mb download, I get colossal buffer bloat. My pings will go insane if I try to game while my VPN is under heavy use. It doesnt make sense to me why it works that way since my normal use traffic should not be going through the VPN. But I mitigate this by limiting the speeds on my VPN. This probably isnt something you will ever experience but just wanted to share just in case.

I ordered Virgin 5Gbps through a Switcher.ie promo, it's getting installed tomorrow. During the Switcher process, I checked a box that said I wanted an installer to come. It was a €50 charge, but I thought it was necessary because VM has never installed an ONT of their own at my house.

I currently have a Vodafone 2Gig connection using Virgin's network.

Two questions, if anyone knows the answers:

1. I'm not sure if Virgin will be installing something else, or if they can reuse Vodafone's install since it's on their network?
2. I use a Unifi Dream Wall in PPPoE mode to bypass the need for Vodafone's router. Can I do something like this on Virgin and skip using their router?

I'm sure it's on Virgin. When I ordered it, the 2Gig was only available at my home through Virgin. OpenEir and Siro only have 1Gig at my address

I’ll try to push to keep it, though I suspect they will say they need to install whatever it is they have in the truck at the time.

Is there a specific model number or something that I should ask, or will they know what I mean by Ethernet WAN 5x hub? I am not super internet literate even though I have a UniFi system lol.

Here’s what I have currently with the Vodafone 2Gig install. It’s a Nokia XS-010X-Q ONT with 10Gig Ethernet port: