Switching electric/gas providers (see first post for links)

Maybe the poster who asked has an arrangement where they only pay for usage, as opposed to other charges, which might be the case in some rental situations. In all fairness, I'd say a number of us here are curious as to why it would make a difference if the cashback only applied specifically to usage as opposed to other related charges.

Well there's usage, Carbon Tax, standing charge. Then VAT applied on top. If the supplier is giving you cashback it comes off the total.

Where there's a cash offer it's being given as credit so your account starts in the black. My balance on EI was €100 in credit until the first bill. Flogas actually issued a bill giving me the credit.

If it's some other arrangement the poster is not dealing directly with the energy supplier so they're not getting cashback anyway.

Therefore, the question made no sense.

Seems pretty obvious that you're the type of person who misses lots of things. No surprise there.

I never in any way posited myself as an expert, financial or otherwise - and, aside from being completely irrelevant, that assertion is also nothing more than a self-serving figment of your imagination.

I signed up two days ago with FloGas. I haven't received welcome pack and online account registration details. Did others experience same?

flo gas are not known for good communication unfortunately, when I first signed up with them my welcome letter arrived 3 weeks later and then a bill came in a week after that

I read here that they have improved since

I also switched to Flogas (from Energia).. got an email on day of signup but nothing since.. although wheels are obviously in motion cos I received a call from Energia with the following offer:
Dual Fuel Smart Data Plan with a 38% discount   Day 0.2612, Night 0.1436, Peak 0.2933

Day 8am-5pm and 7pm-11pm           Peak 5pm-7pm             Night 11pm-8am

Annual Standing Charge €265.01

PSO Levy €1.59 per month

Gas with a 38% discount 0.0698

 Gas Standing Charge €141.61

• We will also offer you a free gas boiler service worth €115

FYI - I was with Energia "Dual fuel - AXA offer non-smart (-34% gas, -35% elec)", came to end of my contract and have moved to Flogas "Smart 24Hr Dual Fuel 30% Discount + €210 Welcome Credit".

I have solar PV, so I only consume a modest 800kWh of electricity.

Energia retention team just called with a better unit offer… however, for my predicted usage (gas & elec), Flogas is still marginally better for me (€15!).

These guys should really make the retention offers before I go to the trouble of switching. If they had, I probably wouldn't have left.

Energia retention offer:

elec: unit rate w/ VAT = 24.88 / kWh, standing = €265.01

gas: unit rate w/ VAT =6.976 / kWh, standing = €141.60

Feed in Tariff = 18.5

Just re-thinking my decision to reject Energia's retention offer (analysis paralysis!)…
if prices rise over the year, maybe the lower unit rate of Energia would be better, rather than the distortion effect of Flogas's €210 welcome bonus.

However, as I waived the cooling-off period with Flogas, if I were to revert back to Energia, would that mean I'd get charged an early termination fee? (See T&Cs below)

My motivation for waiving the cooling-off period was that I had wanted the new deal rates to start ASAP, rather than be on out-of-contract (non-discounted) rates from Energia for 14 days. Was that a logical approach?

Comments welcome 😕

Flogas welcome letter:

Cooling-Off Period & Cancellation
If you change your mind, you have a cooling-off period that you were provided with when you signed-up during
which you can cancel your contract without penalty. To do so, simply send an email to cancellations@flogas .ie or
complete and return our cancellation form. If you cancel after this period, an early termination fee of €50 will apply,
where applicable.

I would second that. My initial email response on signing up with Flogas advised that my welcome pack would be forwarded by email. It came in the post & when I asked for a copy to be sent by email they advised it wasn't possible.

Then the took a direct debit payment from my bank account without a bill being issued or loaded to my account portal. When I contacted them about this they emailed me a copy of the bill & undertook to sort out the portal problem. That was 5 days ago & it has yet to be sorted. A formal complaint will be winging its way to them if they haven't sorted it by next Tuesday.

It looks like FloGas IT related services are poor.

I half asked recently here and it kinda went quiet... But I'm pretty sure there's a way Sligo Paul... or perhaps it's Sligo J Paul ;)

Got one welcome pack in 4 signups so would have said par for course, but thought that would be sorted by their new computer system they just launched.

Pretty poor glad I left them

One needs to switch soon. Current Flogas hostage. Non-activated D/N, low energy user. Advise!

Bang your units into bonkers and go with what they say.

You'll likely be more interested in the welcome bonus over lower unit rates.

Low energy user, pretty irrelevant if you activate the meter and go smart or not.