Clear Mobile - New 5G 12.99/14.99 Deal 2025?

dulpit · 18-11-2025 01:53PM

I got through to customer support. Apparently a new offer will be issued for existing customers soon. I'm not sure if I believe them.

TheDriver · 18-11-2025 01:54PM

https://www.boards.ie/discussion/comment/123997728#Comment_123997728

If they didn't you could just cancel under the cooling off period anyways

pfftdetail · 18-11-2025 01:56PM

The live chat person said they have updated my account to the new 9.99 offer. They even sent me a "confirmation" email. However upon logging in, it says 12.99 still. How much are we betting I'm going to get charged 12.99? :D

Unless they didn't update their backend system to support the 9.99 offer yet, and it still appears as 12.99, similar to the 5Mbps speed cap still being present in some places.

TheDriver · 18-11-2025 02:04PM

https://www.boards.ie/discussion/comment/123997747#Comment_123997747

How interesting. Maybe everyone should contact them so they'll realize we aren't happy and just going to mess up their systems.

MickH503 · 18-11-2025 02:45PM

Am I correct in thinking there is no down side to Clear? Assuming the coverage is decent of course. There seems to be generally good feedback here from users I think.

@NotShero did a great comparison of the Irish networks a few weeks ago and the only downside to Clear was no eSIM support, but apparently they are planning to have it soon.

If I sign up and request a new number, can I later port my own number over on the website?

pfftdetail · 18-11-2025 03:00PM

https://www.boards.ie/discussion/comment/123997922#Comment_123997922

The downsides to Clear is the 19GB of EU roaming and the fact you have to use a different APN while roaming, the lack of eSIM, the lack of proper customer service even though I would argue it's better than Sky Mobile, the lack of SMS support via WiFi Calling and that's about it.

In terms of ordering a new number and then porting it over, they don't let you do that, which is actually a violation of ComReg regulation. You have to cancel your order and order a new SIM and request to port over at the time of ordering.

pfftdetail · 18-11-2025 03:56PM

https://www.boards.ie/discussion/comment/123997737#Comment_123997737

When I messaged them about the 9.99 offer, they told me it's for the lifetime of the account, like you said yourself.

MiketheMechanic · 18-11-2025 04:02PM

Hi folks. Bit of a luddite, so please bear with me. 😉

After years of being a Vodafone bill customer, I'm with Clear since July.

No issues so far. Getting 5G coverage and no noticeable difference from Vodafone for me.

I just put in the SIM and everything works.

However, next month I will be travelling. First to the UK and then to the USA (West Coast).

Will my Clear account work in the USA?

If so, what settings to I need to tweak? And where can these be found? Phone is a Pixel 7.

Will everything work in the UK automatically?

TIA,

MtM

NotShero · 18-11-2025 04:05PM

https://www.boards.ie/discussion/comment/123998201#Comment_123998201

Why is that not mentioned in the T&Cs then is my point. I wouldn't completely trust what customer service are saying and they are presumably saying it because no operator has increased plan prices for existing customers in the past as it would involve backlash and customers leaving but the possibility is still there when not mentioned in the T&Cs. Very unlikely though.

Glaceon · 18-11-2025 04:23PM

https://www.boards.ie/discussion/comment/123998214#Comment_123998214

Clear will work in the USA but it's incredibly expensive. I was over there during the summer, my Clear SIM had service on AT&T but I didn't dare use it, I had a GoMoWorld eSIM as my data service. UK will be fine, just make sure your data APN is set to isp.clearmobile.ie rather than the default live.vodafone.com.

Mimikyu · 18-11-2025 04:32PM

Can you have multiple SIMs on the one account? I’ve four different numbers with 48 all with their own log ins and different billing dates so would be nice to have them all under the same account.

KildareP · 18-11-2025 04:47PM

https://www.boards.ie/discussion/comment/123998302#Comment_123998302

No. One number per account/e-mail.

MobileTester · 18-11-2025 05:46PM

Does Clearmobile have the same billing date for all or may I have different billing dates on different family accounts?

And one more question - if I order Clearmobile now, will November be my free month or December if I activate my SIM card 1st Dec or after?

When my current mobile number would be ported to Clearmobile?

TheDriver · 18-11-2025 05:56PM

My 2 accounts have different billing dates.

One account got 1 month, other got one and half months free.

ECookie13 · 18-11-2025 06:57PM

https://www.boards.ie/discussion/comment/123998524#Comment_123998524

I was told your free monthly begins the moment you order the SIM, regardless when it arrives. It's all quite messy and confusing.

MickH503 · 18-11-2025 07:00PM

~~Anyone have a referral code?~~ Sorted

MobileTester · 18-11-2025 07:36PM

Can you set up hot-spot on their APN and share Internet?

What refferal code gives?

MickH503 · 18-11-2025 07:39PM

https://www.boards.ie/discussion/comment/123998844#Comment_123998844

MickH503 · 18-11-2025 07:51PM

Surely this isn't the case most of the time? From their General T&Cs —>

NotShero · 18-11-2025 07:55PM

https://www.boards.ie/discussion/comment/123998881#Comment_123998881

No it's much faster, those speeds are mentioned in all providers T&Cs. People have gotten 1Gb/s on 5G in this thread.

TheDriver · 18-11-2025 07:55PM

https://www.boards.ie/discussion/comment/123998881#Comment_123998881

Ignore, we all get 5G speeds. Seems to be no different to VF

wassie · 18-11-2025 08:11PM

https://www.boards.ie/discussion/comment/123998001#Comment_123998001

In terms of ordering a new number and then porting it over, they don't let you do that, which is actually a violation of ComReg regulation. You have to cancel your order and order a new SIM and request to port over at the time of ordering.

They can do this if your a Vodafone customer - Im assuming theres some integration in their backend systems.

biebiebie · 18-11-2025 11:11PM

I'm in the process of trying it.

Will post again about it if successful.

Banjo Carney · 19-11-2025 01:04AM

I'm with them two months, using the SIM in a router so no porting involved. Can I cancel the SIM I have and order a €9.99 one or will my address and debit card flag that I'm already a customer. Thanks.

pfftdetail · 19-11-2025 03:06AM

https://www.boards.ie/discussion/comment/123999849#Comment_123999849

Why don't you order a 9.99 SIM and see if it gets cancelled? If it arrives, message support and cancel the 12.99 one.

Roberto_gas · 19-11-2025 06:11AM

Just ordered a lyca sim and activated y'day..did not know about clear mobile 9.99 offer !!

Ordered anyway will close the lyca after a month.

TheDriver · 19-11-2025 09:31AM

https://www.boards.ie/discussion/comment/123999849#Comment_123999849

I don't see how they'd know or stop you. There is nothing in T&Cs about returning customers so it's either you are a current customer or you are not. Once you port away, you are not a customer.

The only thing is the email address because your old online account stays open so you probably can't register your new customer stuff to that account?

Yggr of Asgard · 19-11-2025 10:30AM

https://www.boards.ie/discussion/comment/123999849#Comment_123999849

Can I ask how your experience is with this setup? Good speed? No throttling?

I mean 9.99€ for 5G Home Broadband is a steal if there is good speed/no limiting.

Thanks

ECookie13 · 19-11-2025 12:10PM

https://www.boards.ie/discussion/comment/124000189#Comment_124000189

It's limited to 5MB downloads for this deal, isn't it?

NotShero · 19-11-2025 12:22PM

https://www.boards.ie/discussion/comment/124000412#Comment_124000412

No it's not speed limited, it's the same plan just reduced to €9.99

Clear Mobile - New 5G 12.99/14.99 Deal 2025?

Comments