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Peugeot e2008GT 2023 trouble

  • 21-10-2025 04:47PM
    #1
    Registered Users, Registered Users 2 Posts: 5


    I have a Peugeot e2008 that was bought new in July 2023. Battery range was meant to be 350kms when fully charged. It never charged back up to 350kms after purchase. By December 2024 it was only charging to 295kms, a loss of over 15% in 18 months. According to the SEAI website an EV car should only lose 2.3% per year! I am aware of the difference in range when driving on motorways versus urban and also that you get less from the battery in the Winter versus the Summer. I have had the battery checked twice by Peugeot and they have said it is working correctly!

    In December 2024 the car stopped suddenly with a traction system error ' Electric traction system fault: stop vehicle'. The car was taken to the local Peugeot garage for two days. Despite following the Peugeot troubleshooting plan the garage could not recreate the error. They said they updated the software and the error should not reoccur. However the error happened again in August 2025 and again in September 2025. The car was brought to Peugeot garages on both occasions with the same result! They could not recreate the error but they said they updated the software and the error should not occur again! I contacted the Peugeot garage where I bought the car and told them I was not happy with the car as there were too many errors on it and I wanted a replacement, even if it was a lower spec version. However I was told that as the car was over 2 years old by September 2025 and it had 55,000kms on the clock that Peugeot would not refund me anything for the car and a replacement car could only be provided if I put €4000 along with my car! I was told by Peugeot that no dealer would do a straight swap.

    After the breakdown in August 2025 I was told to get a taxi to pick up my replacement rental car and the taxi fare would be refunded. The taxi cost €121. As of the end of October 2025 I have not been refunded, despite submitting the receipt in August! The refund is meant to be handled by Peugeot Assist which is run by the RAC in the UK on Peugeot behalf. I have emailed the RAC numerous times and been on to Peugeot Customer care but am getting nowhere. each is saying I need to follow up with the other!

    I had a trip to France planned prior to the car breaking down in September. Peugeot Assist said they would only cover the replacement car rental until the Monday after the breakdown. Peugeot only contacted me on the Wednesday to say the car was ready to be picked up. However I was in France until the Thursday night and could not pick up the car until the Friday morning. I told the Peugeot garage that I would need the car rental extended until then. After all , the repair was covered by the warranty and I could not be expected to cut my trip short to collect the car. Some days later I was billed over €311 for car rental. Despite emailing and talking to the Peugeot garage where the car was repaired I still have not been refunded that money either!

    So a really bad experience from Peugeot and zero customer care. I will not be buying Peugeot again and would not recommend anyone to buy from them either!



Comments

  • Registered Users, Registered Users 2 Posts: 5,191 ✭✭✭joe1303l


    Job for Conor Pope or consider the small claims court to recover your taxi fares etc.



  • Registered Users, Registered Users 2, Paid Member Posts: 5,877 ✭✭✭...Ghost...


    Avoid Stellantis in general. Pure muck. If I were you, I would be having a wee chat with a solicitor.

    Stay Free



  • Registered Users, Registered Users 2 Posts: 7,451 ✭✭✭KCross


    However I was told that as the car was over 2 years old by September 2025 and it had 55,000kms on the clock that Peugeot would not refund me anything for the car and a replacement car could only be provided if I put €4000 along with my car!

    You should have bit their hand off with that offer… in reality the car would have depreciated by €10-€15k so you should do that…. maybe get the new car and then sell it if you want out of Peugeot but take the offer!



  • Registered Users, Registered Users 2, Paid Member Posts: 6,897 ✭✭✭Buddy Bubs


    I read it as 4000 to move to another 2023 car not into a new one



  • Registered Users, Registered Users 2 Posts: 7,451 ✭✭✭KCross


    If so, that wouldnt make much sense as you are paying €4k to get "the same car".

    I'd be negotiating to come up at least a year for that €4k. That would go a little bit towards compensating for the hassle and you'd get a newer car and hopefully not get the error.

    Trying to sell a car that might throw up "Electric traction system fault: stop vehicle" on the dash is going to be a hard sell.



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  • Registered Users, Registered Users 2 Posts: 152 ✭✭Core6


    The GOM uses your previous driving style to calculate km range.

    The range of 295km doesn't necessarily mean that the battery has degraded.

    Is your car fixed now? if so do you know what the cause for the error message was?



  • Registered Users, Registered Users 2 Posts: 16,973 ✭✭✭✭Flinty997


    These days will all the software in cars and tech and fancy engines and motors you really have to do your homework on reliability and how good customer support and warranty is honored by manufacturers and dealers. Because some of them are absymal.

    Was this your first EV?



  • Registered Users, Registered Users 2 Posts: 152 ✭✭Core6


    That is just a little biased!!??

    The Peugeot e208 (identical to the e2008 under the skin) was ahead of the VW ID3, Hyundai Ionic and Ionic 5 in a WhatCar reliability survey for electric cars up to 5 years old.



  • Registered Users, Registered Users 2, Paid Member Posts: 5,877 ✭✭✭...Ghost...


    How am I biased?

    The e208 is not the e2008, but I wouldn’t consider any Peugeot. Stripped back plastic ridden monstrosities with the worst UI and driving experience I can recall outside of a van (which was also a Peugeot 😂) in years.

    I had a brand new 208 in Germany for a few weeks back in April I think. Very uncomfortable. Lacking in power. Basic controls. Aircon is either fully on or off. UI was like similar to a 15 year old Leaf! Muck.

    Stay Free



  • Registered Users, Registered Users 2 Posts: 152 ✭✭Core6


    Ammmm — saying that Stalantis is pure muck???

    Biased — absolutely and I am being polite here.

    The e208 and e2008 are identical in every way apart from the body shape.

    I have an e2008 and it is a great car. Very comfortable — way more comfortable and smooth compared to my Tesla Model 3.

    That said I prefer to drive the Tesla as I like the more sporty and firm road manners.

    The air con is not either fully on or fully off — I have no idea how you got to that conclusion.

    An 8 second 0-100kph performance is certainly not supercar like but to describe it as lacking in power is very questionable.



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  • Registered Users, Registered Users 2 Posts: 7,502 ✭✭✭MojoMaker


    Ah here….



  • Registered Users, Registered Users 2, Paid Member Posts: 5,877 ✭✭✭...Ghost...


    Ah, I see now. You call me biased, but you were just describing yourself. That's me being polite 😉.

    Yes, Stellantis are garbage. That's my opinion. I used to love Opels, but after Stellantis took them over, they became plastic econo-boxes. Peugeot, the same plastic rubbish. There's a reason you prefer being in the model 3. Your e2008 serves a function. You like it? That's grand. I just think they are crap cars. I had a Model 3 and now a Model Y. Some people think they're crap cars. Opinions, opinions, opinions.

    0-100 in 8 seconds is slow in fairness. In reality, they are slower than that. I was talking about the 208 (not e208 and not e2008) I had in Germany. The aircon was either fully on or off, there was no in between. It was brand spanking new. I pointed this out to the return agent on my way home and he said it's the same on all the Peugeots. The aircon is shíte and I assume the EV shares the same as the ICE variant. My colleague had a 5008 a few months previous and I drove it a few hundred miles. Similar issues. Constantly needing to adjust the the aircon controls and navigating a horrendous infotainment system that belongs in the bin.

    If you can get past the short-comings of the car, just wait til you have a problem. Even inside of warranty the car will be bouncing in and out of the dealership because they have no idea how to work on EVs and are short on talent according to my BiL who works in a dealership.

    Stay Free



  • Registered Users, Registered Users 2 Posts: 5 Dalby


    I was offered a 2023 Allure model for my GT model plus the €4k !!! Robbers!! Throwing good money after bad.



  • Registered Users, Registered Users 2 Posts: 5 Dalby


    Correct Buddy :(



  • Registered Users, Registered Users 2 Posts: 13 AndyLBL


    OP I feel a lot of sympathy for you. Big thank you for bringing this to light, I despise EVs with a vengeance and now even more so.



  • Registered Users, Registered Users 2 Posts: 5 Dalby


    I know previous driving style affects how much the battery will charge up to at the next charge. But even though urban driving in the Summer with the 'B' button on would allow me match (or exceed) the battery range for KMs travelled, the battery still only charged to 290 or 295km! My mate bought a BYD Attos at the same time as me and his car has maintained the advertised range!



  • Registered Users, Registered Users 2 Posts: 5 Dalby


    Yeh. 1st EV. But will go again. Just not Peugeot ( or any French brand really)



  • Registered Users, Registered Users 2 Posts: 16,973 ✭✭✭✭Flinty997


    He might drive differently to you. EV database suggests its just as varied.

    https://ev-database.org/car/1782/BYD-ATTO-3



  • Registered Users, Registered Users 2 Posts: 152 ✭✭Core6


    I was just trying to bring some balance to your statements that Stellantis are "pure muck" and then later that they are "garbage".

    I am genuinely impressed with the e2008. The air con works as intended and is good - actually everything works as it should. It certainly isn't as technically advanced as the Tesla but I knew that when I bought it (secondhand).

    I haven't been near a dealer yet in the year and a half that I've owned it.

    I don't think anyone can say that Tesla are crap cars — plenty of people can dislike the CEO (probably correctly) but the cars are good.

    Post edited by Core6 on


  • Registered Users, Registered Users 2, Paid Member Posts: 5,877 ✭✭✭...Ghost...


    Here's a factual oversight article which scratches the surface just barely of where Stellantis as a group are.

    I used to be a big fan of many of the brands now owned by Stellantis. They have all gone to the dogs.

    MOst people won't have issues and it's great that you haven't, but when they do arise, the customer care is….not good and the techs are….also not good when it comes to the high voltage, electrical and SW systems.

    Plenty of people say Teslas are crap cars. Often that's a mish mash of their hatred for the CEO because of his political affiliations. But there are people who have that opinion and they are welcome to it. It doesn't change my mind. I think they're great.

    Stay Free



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  • Registered Users, Registered Users 2 Posts: 7,502 ✭✭✭MojoMaker


    Anyone who thinks any Stellantis brand is good, let alone brilliant, is new to cars, out of touch with the industry, or just happy to "have something".



  • Registered Users, Registered Users 2 Posts: 152 ✭✭Core6


    If you are implying that I am 'new to cars' then you are seriously mistaken.

    I am not saying that Stellantis are brilliant cars however I am saying that they aren't crap or garbage.

    I landed on my Peugeot e2008 while looking for a small EV for a learner driver. I was looking for an e208, Renault Zoe or equivalent and the e2008 came up — low mileage, one owner, good price.

    Prior to the Peugeot (and the Tesla) I had multiple Mercs, BMWs, Audis and even a Peugeot (totally trouble free) many years ago — so I'm certainly not a car novice.

    Regarding main dealers' care and knowledge especially regarding EVs — I doubt if any brand's dealers are up to much.

    Back to the OP's issue — it doesn't surprise me that the service was poor. I am still interested to know what the actual problem was though.

    Post edited by Core6 on


  • Registered Users, Registered Users 2 Posts: 13,178 ✭✭✭✭TheDriver


    I will contribute to stellantis are rubbish argument. Just look at the puretech fiasco and the 1.5HDi cam chain that has caught out so many.

    Those with 1.6HDi will say they are great and indeed they are. But not their new innovative rubbish. Toyota give you 10 years warranty (once u keep going to main dealers) and they are confident in their product.

    Opels- they were gone bad with GM, the tractor insignias being a case in point for one of the most unreliable cars from that era.

    OP, apologies no help but Peugeot have form for ignoring common issues with their cars. I'd start negotiating or else trade it in for something else.



  • Registered Users, Registered Users 2 Posts: 152 ✭✭Core6


    I had a quick look at the car sales in Ireland league tables up to the end of September.

    Peugeot are in 8th place just behind Audi but ahead of Ford, Renault, Nissan, Mercedes so not all doom and gloom.

    I am starting to sound like a fanboy — I am certainly not that.



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