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Sent my laptop back for repair with Curry's tech insurance, now it's worse than before. What now?

  • 16-10-2025 06:19PM
    #1
    GalaxyRyder
    Registered Users, Registered Users 2 Posts: 603 ✭✭✭


    It used to overheat on gaming and throttling and shut down.

    The screen went wonky and bluetooth started to misfire.

    They fixed the screen, but now when I game, it doesn't even have to overheat, it just shuts down automatically after about 30 seconds, after a few glitch like flicks on the screen.

    I believe tech insurance providers a new machine up to or better than the spec of the current one.

    I currently have a

    HP Omen 16-c0500N,

    AMD Ryzen CPU (Ryzen 7 series on that SKU), Radeon RX 6600M mobile GPU, ~16 GB RAM and 512 GB SSD, 16.1" QHD / 165 Hz style gaming display on the typical c0500 configuration

    Any thoughts on what I could request as a replacement with that, or better spec?

    I don't want to compromise on screen size.

    Anyone been through the process with tech insurance? Is it straight forward?

    I spoke on video call with a UK advisor, he gave me some numbers to call, and that I would have to drop this machine back to the store again.



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