Philips Hue FAQ

Mine arrived on Sunday, haven't had the chance to set it up yet. However it did come with an EU plug. I got on to Amazon.ie support and they sent a 10% refund.

I got the same… an EU plug so will try the same…

When you open the chat box, eventually there is a route that gives you the option to chat with a human.. I just did it & he told me to buy an adaptor and they would refund me the cost of it…

Not ideal as the place it's plugged in is a bit tight on space.. but seeing as it's Wi-Fi now an no longer needs to be next to the router, I might consider moving it somewhere out of the way!!

Eventually when I can get a U.K. plug version of the Bridge Pro I'll get that and swap out the interchangeable UK/EU adaptor on my current Bridge Pro and bring the 2nd Bridge Pro over to our holiday home..

I would say so, I've been using them for 12+ years

They've just released a more budget friendly line of bulbs called Hue Essential.

There is also a new bridge out (Bridge Pro) and it brings some very good new features.

yes, it can handle 150+ lights, and can also be set to connect to your router via WiFi so it can be placed anywhere…

I’ve 11 lights in my back garden, and I’ve the area set up as a ‘motion zone’ so anytime I go out the back now, at certain times, certain lights will light up brighter for 5 minutes before returning to their previous state…

yeah, but I believe they are working on that…

The current workaround would be to transfer the current hub with the most lights/scenes/automations to the Bridge Pro, and then manually add everything from the 2nd hub again from scratch (which I know could be a pain depending on how full it is)

I’ve got 5x Lily Spots across the back wall shining up at the wall panels behind them. On the left in the small flower bed there are 2x 2m outdoor light strips, and in the flower beds to the right there are 2x Calla pedestal lights. Every light here is set at a different colour so as to differentiate them. I’ve a single 100W PSU running all 9 lights which are all Hue low voltage 12v

Here is the side with the 2 light strips just ticked in behind the edge;

And heres the opposite side with the 2 Calla pedestals;

On that photo it’s noticeable that the 2 spots on the left are a slightly different colour to the other spots even though they are all on the same setting!!

I originally bought a Lily kit plus 2x extensions (so 5 lights in total) back in 2018, They were in use for about a year, but then only came out at Halloween every year…. and about 2 years ago I discovered the PSU no longer worked, so after a bit of back and forth with Philips where they couldn’t send me a replacement PSU, but had to send me a whole new kit including 3 new lights (and I had to send 3 old lights back). Anyway now that the lights are all in and all shining on a similar surface I noticed 2 are slightly off colour compared to everything else… I have 2 new ones to change them out and the older/discoloured ones will revert to annual Halloween lights!!

Not in view is a new Hue colour floodlight I installed on Sunday, and an old white only ‘Lux’ bulb around in the side lane way which are both regular 230v lights.

start off with a starter kit (bridge + 3 bulbs)

Pick a room and go from there. A living room is ideal as you can set mood lighting for watching movies etc….

I started off with a 3 bulb starter kit in 2013 and now have a house full of them (60+ bulbs)(the only lights that aren’t Hue are the light in the oven, and the 2 spots in the extractor fan above the hob!!) Likewise in our holiday home in Lithuania… all Hue… even my mothers house has about 20-25 of my old bulbs… they are great for automating lights that come on/off every day at set times…

The native Hue app had very good effects now, and you can adjust the speeds also so for the white bulbs, I'd set them all on candle mode and have them all at the fastest speed.

I've the Halloween app about 8-9 years now but it won't work with the new Bridge Pro and I'd be fecked if I'm swapping back to the old one for 1 night!!