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Switching electric/gas providers (see first post for links)

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Comments

  • Registered Users, Registered Users 2 Posts: 1,841 ✭✭✭Gooser14


    Do they use a portable fan heater by any chance? They can use up to 3 units per hour.



  • Registered Users, Registered Users 2 Posts: 56 ✭✭Barrett1234


    I am with bord gais. At the end of the price increase email I saw this:

    ‘As a result of this price change, you've the right to terminate your contract within the next 30 days. Your contract will continue if we don't hear from you within this period.’

    Does this mean I can change providers without a break fee?



  • Registered Users, Registered Users 2, Paid Member Posts: 4,759 ✭✭✭enfant terrible


    Pretty sure all led at this stage, they do have big American style fridge freezer but I have one too. No dehumidifier.



  • Registered Users, Registered Users 2, Paid Member Posts: 8,665 ✭✭✭ongarite


    Are they on mains water or using well system? A faulty well pump is the most likely cause of continuous high electricity usage in rural homes.



  • Registered Users, Registered Users 2, Paid Member Posts: 4,759 ✭✭✭enfant terrible


    On mains now, I think they were on some water group scheme years ago.



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  • Registered Users, Registered Users 2, Paid Member Posts: 1,778 ✭✭✭Hippodrome Song Owl


    My family home (1960s terrace council house) always used massive amounts of electricity but I just thought it was normal - knew no better. 1500 units every billing cycle, so every 7-8 weeks!!

    Open fire with back boiler is the only heating system, immersion use strictly limited and controlled by my father, no electric heaters allowed, no electric shower. But my father refuses anyone to come in, so electrics are original (screw fuse board with meter in the kitchen) , refused smart meter installation, still on whatever plan they signed up to with the ESB decades ago etc.

    Absolutely no reason for the sky high usage though. But two years ago when the neighbours either side got smart meters installed the usage immediately dropped to 500 units per bill. If you can get the wiring and meter checked in your parents' place, I definitely would.

    Post edited by Hippodrome Song Owl on


  • Registered Users, Registered Users 2, Paid Member Posts: 4,759 ✭✭✭enfant terrible


    Cheers,

    Funny thing is they switched to a smart meter around 4 months ago no difference



  • Registered Users, Registered Users 2 Posts: 5,302 ✭✭✭ablelocks


    normally i'm on top of things, but i'm in the same boat. sent in a complaint that their renewal email didn't mention anything about reverting to std rates, but no dice - wasn't really expecting them to budge to be honest.

    So i was able to get on the BWG Smart Day Night rate - over the phone, simple process

    I was also able to put a payment plan in place for the arrears for the 12 months to next sept - this is separate to the monthly bill so you have to make sure you do a payment each month.

    in fairness, the people i was in contact with by email or phone were sound - very good customer service.



  • Registered Users, Registered Users 2, Paid Member Posts: 2,009 ✭✭✭Trimm Trabb


    Yes.

    But do we have to notify them of cancellation or can we just sign up with a new provider?



  • Registered Users, Registered Users 2 Posts: 451 ✭✭Romero


    We need clarification on this do you just go to Electric Ireland sign up there or do we need contact BGE to inform them of our intention cancel the contract and move.



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  • Registered Users, Registered Users 2 Posts: 146 ✭✭dakid


    I am with the Energia deal from last year around Black Friday, in general do the best deals come out around then?

    Or would it be best to jump ship for this BGW Smart Day/Night 18 Month fixed deal?



  • Registered Users, Registered Users 2 Posts: 255 ✭✭Looptheloop30


    Electric Ireland showing up as 300 cheaper for me on energypal than my current Energia plan once the hikes are factored in.

    Are EI expected to increase their 24hr rates in the coming weeks? I plan on holding fire for another 2 or 3 weeks but will take the 50€ early contract termination if the numbers add up



  • Registered Users, Registered Users 2, Paid Member Posts: 8,665 ✭✭✭ongarite


    EI have said they are not increasing base rate prices this winter.



  • Registered Users, Registered Users 2 Posts: 396 ✭✭Lester_Burnham


    On the Bord Gáis leavers - there's no need to contact your current supplier when you're switching. The new supplier(s) handle all that.



  • Registered Users, Registered Users 2 Posts: 20 thediceman2011


    Never changed suppliers before, But thinking of changing from bord gais to electric Ireland, Have built up some credit over the summer months, Does this credit transfer over to my new supplier? Thanks



  • Registered Users, Registered Users 2 Posts: 843 ✭✭✭bored_newbie


    Sorry for the stupid question. I signed with Energia in May. With them increasing the rates, can you switch away from them without paying a breakage fee?



  • Registered Users, Registered Users 2, Paid Member Posts: 591 ✭✭✭duefrine


    You get your credit back to your bank account. You have to request it after you switch.



  • Registered Users, Registered Users 2 Posts: 1,841 ✭✭✭Gooser14




  • Registered Users, Registered Users 2 Posts: 47,273 ✭✭✭✭muffler


    Im assuming that there will be only 1 price hike for the foreseeable so who hasnt increased their prices yet?

    Energia, BGE, Flogas have had recent price hikes while EI wont increase prices over the winter but what about SSE and Yuno?



  • Registered Users, Registered Users 2 Posts: 969 ✭✭✭gandalfio


    Is that unit figure in winter or summer? Our bill today for 8 weeks mid July to mid Sept is 650 units. In winter it'll easily be 900 units.



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  • Registered Users, Registered Users 2 Posts: 2,029 ✭✭✭Paulzx


    Energia retention offer to existing customers is not attractive as expected. I was out of contract with them last week. Was on Dual fuel smart plan with them. Switched to Electric Ireland dual fuel smart 30 on the following rates

    Day 25.92

    Night 13.62

    Peak 27.65

    Gas 8.15 will drop to 7.83 on Nov 1

    Got a call from Energia today after the switch. Dual fuel Smart plan 26/26 with the following rates applying with price rise included

    Day 31.18

    Night 17.14

    Peak 35.01

    Gas 8.33 Free boiler service included.

    Needless to say i won't be cancelling the switch



  • Moderators, Regional South East Moderators Posts: 9,188 Mod ✭✭✭✭Aquos76


    don’t think so, I am fully expecting to be hit with the €50 exit fee. I did try and call them last Thursday and Friday in advance of signing up with EI but on both occasions there were 20+ people ahead of me in the queue on the phones, can only guess these were all people also unhappy with the price increases.



  • Registered Users, Registered Users 2, Paid Member Posts: 4,759 ✭✭✭enfant terrible


    Ya think start February I think, have you a heat pump or charge electric cars or use tumble drier much?



  • Registered Users, Registered Users 2 Posts: 1,623 ✭✭✭LizardKing


    switched off SSE after contract expired. was charged 100 early termination fee in final electric bill -

    logged into the site and it stated i was out of contract on the 12th and did the switch then

    ringing up Customer Care and they are saying they will get the bill re-issued and reverted.

    i need to call up and do this once the final gas bill is issued too. painful



  • Registered Users, Registered Users 2 Posts: 969 ✭✭✭gandalfio




  • Registered Users, Registered Users 2 Posts: 1,206 ✭✭✭gussieg


    yes I got on to the credit control and went with the bwg day/night, all sorted over the phone .very sound hopefully direct debit be sorted out too, even the peak rate is cheaper than what I was on for the last 6 months!



  • Registered Users, Registered Users 2 Posts: 77 ✭✭Delboy33


    Thinking of switching to the same BWG Smart D/N deal with flogas. Do they ask you to prove if you are a BWG Employee anywhere in the sign up process.



  • Registered Users, Registered Users 2 Posts: 63 ✭✭delerium1


    About the BWG deal, if you sign up are you are you contracted to 18 months or until the deal ends in Sept 26?



  • Registered Users, Registered Users 2, Paid Member Posts: 8,665 ✭✭✭ongarite


    Deal ends Sept 26.



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  • Registered Users, Registered Users 2 Posts: 451 ✭✭Romero


    Couple of things I range Electric Ireland and checked about switching due to the Bord Gais price increase. Operator told me you need to let Bord Gais know your intention of cancelling.

    I also asked that I read no price increase this winter as was in the media, he would not confirm this for some reason.

    Currently on hold with Bord Gais so will see what they say about the cancellation.



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