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Virgin Media Cancellation deals

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Comments

  • #6602
    ucd.1985
    Registered Users, Registered Users 2 Posts: 875 ✭✭✭ucd.1985


    Whats the email address to send your cancellation notice, cannot find it for love nor money. Thanks



  • #6603
    A P
    Registered Users, Registered Users 2 Posts: 397 ✭✭A P


    I used cancel@virginmedia.ie



  • #6604
    ucd.1985
    Registered Users, Registered Users 2 Posts: 875 ✭✭✭ucd.1985


    https://www.boards.ie/discussion/comment/123475244#Comment_123475244

    No longer works



  • #6605
    EarWig
    Registered Users, Registered Users 2 Posts: 855 ✭✭✭EarWig


    https://www.boards.ie/discussion/comment/123475315#Comment_123475315

    You've got to laugh at their determination. Court case or no court case.



  • #6606
    crazyderk
    Registered Users, Registered Users 2 Posts: 1,064 ✭✭✭crazyderk


    FYI just used virginmedia.ie/loyalty-halfprice-0625 to get 12 months half price.



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  • #6607
    Paulzx
    Registered Users, Registered Users 2 Posts: 2,082 ✭✭✭Paulzx


    Renewed for 9 months half price in under 5 mins today. Rang last month and they wouldnt budge off 6 months half price no matter what argument i used. Was over 30 mins on phone to them that day.

    I was ready to cancel today but didn't need to.

    Seems to depend on what sales agent you get



  • #6608
    mcriot29
    Registered Users, Registered Users 2 Posts: 418 ✭✭mcriot29


    i did the 12 months half price deal last year from here and it worked .

    So my contact was up again this year and saw the 9 months link half price deal signed up for it but two days later someone posted the new 12 month half price deal so did that one also .

    Rang them yesterday turns out they accepted the 12 month half price again this year
    And seems to ignore fact I signed up for the 9 month one days earlier lol 😆



  • #6609
    AnthonyWalsh07
    Registered Users, Registered Users 2 Posts: 39 ✭AnthonyWalsh07


    My 12 month half price deal expired in May and ive entered in my details again on the below link twice but im still being charged full price

    Can you get half price again if you've already had it for a year or do I need to phone them ?

    virginmedia.ie/loyalty-halfprice-0625



  • #6610
    Duit
    Registered Users, Registered Users 2 Posts: 83 ✭✭Duit


    https://www.boards.ie/discussion/comment/123570786#Comment_123570786

    My experience is that you need to cancel and then apply for the discount few days later



  • #6611
    mcriot29
    Registered Users, Registered Users 2 Posts: 418 ✭✭mcriot29


    but do you mean they cut you off and the. Re connect you



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  • #6612
    dunworth1
    Registered Users, Registered Users 2, Paid Member Posts: 5,432 ✭✭✭dunworth1


    they didn't apply the half price to my account rang 1908 says 50 minute wait time Jesus think i might just cancel and sign up with sky.



  • #6613
    CoBo55
    Registered Users, Registered Users 2 Posts: 10,545 ✭✭✭✭CoBo55


    https://www.boards.ie/discussion/comment/123601310#Comment_123601310

    Are you in a new contract? It's very expensive to break a BB contract.



  • #6614
    0ph0rce0
    Registered Users, Registered Users 2 Posts: 4,259 ✭✭✭0ph0rce0


    https://www.boards.ie/discussion/comment/123601310#Comment_123601310

    Maybe they keep it on record. First line in the T&C's

    "Existing Virgin Media Customer Loyalty Offer: Offer applies ONCE per existing Virgin Media Broadband and/or TV residential customers who have received the ‘Half Price for 12 months offer’ SMS only"



  • #6615
    dunworth1
    Registered Users, Registered Users 2, Paid Member Posts: 5,432 ✭✭✭dunworth1


    https://www.boards.ie/discussion/comment/123601503#Comment_123601503

    no my contract is up hence i was trying to get the half price again

    https://www.boards.ie/discussion/comment/123601557#Comment_123601557

    ah i didn't spot that!!



  • #6616
    CKrules
    Registered Users, Registered Users 2 Posts: 375 ✭✭CKrules


    https://www.boards.ie/discussion/comment/123566509#Comment_123566509

    Hi. Just want to double check that you used half price link for the previous year and then again recently and it has worked?

    I saw a later post in the thread saying half price offer can only be used ONCE per account....

    I used the 12 month link in August 2024.



  • #6617
    markest
    Registered Users, Registered Users 2 Posts: 291 ✭✭markest


    I tried half price for 12 months link again a couple of months ago. Last 2 bills have both had full price. Worked ok last year ☹️



  • #6618
    dunworth1
    Registered Users, Registered Users 2, Paid Member Posts: 5,432 ✭✭✭dunworth1


    https://www.boards.ie/discussion/comment/123601665#Comment_123601665

    Nearly a month since i emailed to to cancel and nothing from them i have signed up to sky at €60pm for 1gb broadband and tv including Netflix



  • #6619
    CoBo55
    Registered Users, Registered Users 2 Posts: 10,545 ✭✭✭✭CoBo55


    https://www.boards.ie/discussion/comment/123658495#Comment_123658495

    Log in to your account to make sure it's cancelled.



  • #6620
    Weyhey
    Registered Users, Registered Users 2 Posts: 766 ✭✭✭Weyhey


    Paying 75e pm with VM for 500mb broadband and phone line(never used, don't have a phone). Never been offered a reduction in cost in 10 years only increases.

    Upgrade happening in area and I have been offered by Eir door knocker 1gb x 34.99pm for 2 years. 4e yearly. Or 5gb for 49.99 pm x 2 years plus increase. This should reduce a mobile in household by 10e a month too.

    Hard offer to refuse.

    Post edited by Weyhey on


  • #6621
    Weyhey
    Registered Users, Registered Users 2 Posts: 766 ✭✭✭Weyhey


    I've contacted VM to cancel and they could only offer 500mbs for 55pm. So Eir it is.



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  • #6622
    CoBo55
    Registered Users, Registered Users 2 Posts: 10,545 ✭✭✭✭CoBo55


    https://www.boards.ie/discussion/comment/123686362#Comment_123686362

    Just pretend you're a new customer, use a different email and change your name slightly you'll get it for €35 a month BB only.



  • #6623
    Hugo_Whoriskey
    Registered Users, Registered Users 2 Posts: 495 ✭✭Hugo_Whoriskey


    Has anyone signed up for the deal with switcher (€100 off bill) while being a current VM customer? My contract is up on the 20th, the deal runs until the 13th.

    Slightly different name and email address all that's needed?



  • #6624
    Banzai600
    Registered Users, Registered Users 2 Posts: 535 ✭✭✭Banzai600


    irrespective of provider, its great to see ppl finally marching with their feet and switching to find a better deal.



  • #6625
    geriatric
    Registered Users, Registered Users 2 Posts: 269 ✭✭geriatric


    Had an eir rep at my door. Offered €40 per month for 500gb BB. Says it's better BB cos it's not coming through SIRO. Not sure what this means?

    Says Eir will give up to €200 to break a contract with another provider. Anyone heard if this is a thing? I'm currently with SKy for TV and BB.



  • #6626
    CoBo55
    Registered Users, Registered Users 2 Posts: 10,545 ✭✭✭✭CoBo55


    https://www.boards.ie/discussion/comment/123704328#Comment_123704328

    Total rubbish and it's too expensive.



  • #6627
    crazyderk
    Registered Users, Registered Users 2 Posts: 1,064 ✭✭✭crazyderk


    Has anyone signed up under their partners name and then cancelled their account?

    I was flat out refused the 12 months half price, best they could do was 6 months half price. I wonder if I sign up under my wives name and then just cancel my account would that work?



  • #6628
    Banzai600
    Registered Users, Registered Users 2 Posts: 535 ✭✭✭Banzai600


    https://www.boards.ie/discussion/comment/123706984#Comment_123706984

    sky can take over the line now thats running to your house, same line that virgin were using - thats what they did when we canned virgin.

    get a sky engineer appointment out and go from there.



  • #6629
    Sarn
    Registered Users, Registered Users 2 Posts: 3,168 ✭✭✭Sarn


    https://www.boards.ie/discussion/comment/123706984#Comment_123706984

    Signing up under your wife’s name will work for the new customer offer. The two services can overlap if you’re concerned about being temporarily cutoff.
    Edited to add, give your 30 days notice and arrange for your wife to sign up to get the new equipment a day or two before the service is cutoff.



  • #6630
    bren2001
    Registered Users, Registered Users 2 Posts: 7,977 ✭✭✭bren2001


    https://www.boards.ie/discussion/comment/123706984#Comment_123706984

    I do it yearly. However, i don't have a wife so my alter ego signs up as a new customer: bren2002.



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  • #6631
    Sierra Oscar
    Moderators, Category Moderators, Computer Games Moderators, Society & Culture Moderators Posts: 8,797 CMod ✭✭✭✭Sierra Oscar


    https://www.boards.ie/discussion/comment/123706984#Comment_123706984

    I've literally cancelled my account, asked to be put through to sales and handed the phone to my wife so she can sign up without a loss of service. I've done that a few times over the last 6 - 8 years or so. Never an issue, they send out a new box and you just change them out. One year a loyalty team agent tried to be difficult and a smart ass about it and I told him my wife and I were seperated but living under the same roof, he couldn't argue with it.

    I've even rang up immediately after the changeover and asked for my wifes account to be merged with my online account so I can continue to use the old login details.

    If I am not given 9 months half price I always swap between myself and the wife and I am up front with them about this too. It often leads to them offering 9 months half price immediately. Last year I used the 12 months half price online offer so didn't have to change the account at all.



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