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Vodafone contract change from bill pay to pay as you go

  • 08-06-2025 02:10PM
    #1
    pacoraban
    Registered Users, Registered Users 2 Posts: 57 ✭✭


    Ok brief description here. My bill pay contract is done with them quite some time ago and I'm looking to go to pay as you go

    There are payg plans online which are all down as sim only plans and not great for me tbh. Think there is only 2 plans available and they both tie you into contracts which I'm not interested in.

    If I ring them and listen to their usual sales stuff and all that do I then have access to all their other payg plans as anyone else would???

    Guessing there's minimum notice period with them as well



Comments

  • #2
    cloudhopper19
    Registered Users, Registered Users 2 Posts: 408 ✭✭cloudhopper19


    I switched from bill pay to PAYG with them via their chat. It took about 24 hours to process. I just told them which option I would like them to switch me too and they did no probs.



  • #3
    pacoraban
    Registered Users, Registered Users 2 Posts: 57 ✭✭pacoraban


    https://www.boards.ie/discussion/comment/123525974#Comment_123525974

    Cheers yeah I'll have to wait until tomorrow then. Was dealing with their online robot Tobi and he made a booking for call back in next day or 2. So much the same as me giving them a call in the morning



  • #4
    cloudhopper19
    Registered Users, Registered Users 2 Posts: 408 ✭✭cloudhopper19


    https://www.boards.ie/discussion/comment/123525992#Comment_123525992

    Yeah the chat bot thing isn't great. Try it again tomorrow and you might get straight through without having to wait for the callback.



  • #5
    pacoraban
    Registered Users, Registered Users 2 Posts: 57 ✭✭pacoraban


    https://www.boards.ie/discussion/comment/123526005#Comment_123526005

    Can in-store like one their shops do anything for you or have they to go through the same hoops as well?



  • #6
    GIMP
    Registered Users, Registered Users 2 Posts: 1,251 ✭✭✭GIMP


    I moved from billpay 60e per month to payg 30e per month which is basically the exact same (unlimited everything) for half price, they done it over the web chat, it didn't take long, you have to top up manually first time and select the offer you want eg 20,30e etc but you can set up monthly auto top up which is akin to being on billpay anyway .



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  • #7
    pacoraban
    Registered Users, Registered Users 2 Posts: 57 ✭✭pacoraban


    https://www.boards.ie/discussion/comment/123526064#Comment_123526064

    haha yeah its basically the bill pay to payg move I'm at as well.



  • #8
    Buffman
    Registered Users, Registered Users 2 Posts: 3,431 ✭✭✭Buffman


    Generally I've found they don't do notice period if you're staying with them, you'll just agree a date to switch from bill pay to PAYG with them.

    Currently I see 3 different PAYG plans available, SIM only as presumably you don't want another phone?

    I can't see any mention of contracts on PAYG so not sure what you're looking at, the whole point of PAYG is no contract.

    IMO there are better PAYG options available if you're willing to consider switching networks.

    The below is a general 'signature' and not part of any post:

    FYI, if you move to a 'smart' meter electricity plan, you CAN'T move back to a non-smart plan.

    You don't have to take a 'smart' meter if you don't want one, opt-out is available.

    Buy drinks in 3L or bigger plastic bottles or glass bottles or cartons to avoid the DRS fee.

    Public transport user? If you're sick of phantom ghost services on the 'official' RTI sources, check bustimes.org for actual 'real' RTI, if it's on their map it actually exists.



  • #9
    pacoraban
    Registered Users, Registered Users 2 Posts: 57 ✭✭pacoraban


    Just signed into my vodafone since I texted Tobi last night and now they've given me access to the rolling pay as you go options.

    Before this they only had 2 pay as you go options but they were both based on 12/24 month contracts.

    Sounds a bit quick for something they said they would call me back about.

    Is this the norm for myvodafone users??? If it is I'm just going to select my payg option now.

    Assuming obviously I will need to pay the remainder of my current month's billing which is factored in with the topup



  • #10
    GIMP
    Registered Users, Registered Users 2 Posts: 1,251 ✭✭✭GIMP


    If your current bill is on dd than just leave it as normal, to get your payg plan you need to text the relevant code and obviously have topped up the amount before hand. Sim only are not good value, subject to a minimum contract and yearly increase too.



  • #11
    pacoraban
    Registered Users, Registered Users 2 Posts: 57 ✭✭pacoraban


    https://www.boards.ie/discussion/comment/123526147#Comment_123526147

    Yeah the sim thing is basically the trick to make me get in contact with them so they could sell me something :-D

    And do I get onto my selected pay as you go plan immediately once I follow the instructions??



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  • #12
    pacoraban
    Registered Users, Registered Users 2 Posts: 57 ✭✭pacoraban


    Right went through the instructions and reply was

    "Your number is already on the Vodafone Network, please visit MyVodafone to check if you’re eligible for an upgrade or to change plan"

    Yes I'm eligible for an upgrade but I'm not interested. Or to change plan? Well obviously

    So I'm guessing that's what this call is all about then??



  • #13
    pacoraban
    Registered Users, Registered Users 2 Posts: 57 ✭✭pacoraban


    I haven't topped up by the 30 euro. Is that the hold up?



  • #14
    pacoraban
    Registered Users, Registered Users 2 Posts: 57 ✭✭pacoraban


    https://www.boards.ie/discussion/comment/123526267#Comment_123526267

    And my number is not a valid pay as you go number. Duh



  • #15
    pacoraban
    Registered Users, Registered Users 2 Posts: 57 ✭✭pacoraban


    Tobi is not much good here then



  • #16
    GIMP
    Registered Users, Registered Users 2 Posts: 1,251 ✭✭✭GIMP


    Screenshot_2025-06-08-18-49-34-628_com.VodafoneIreland.MyVodafone~2.jpg

    Check within the app it should tell you if you are already active



  • #17
    GIMP
    Registered Users, Registered Users 2 Posts: 1,251 ✭✭✭GIMP


    Also this is a copy and paste of how to choose plan if not already active

    ..........................................

    If you are already a pay as a you go customer, you can change your plan on the My Vodafone app or by logging in to vodafone.ie.

    You can also change your plan via SMS:

    Opt in to the plan of your choice by texting one of the below code words to 50222.

    • “EXULTD” – Extra Unlimited 5G
    • “DATAUL5G“ - Data Unlimited 5G
    • “CHAT EXTRA” –Chat Extra


  • #18
    pacoraban
    Registered Users, Registered Users 2 Posts: 57 ✭✭pacoraban


    Screenshot_20250608_175846_Samsung Internet.jpg

    Im still bill pay and its not giving me the prepay options. That's the thing.



  • #19
    Buffman
    Registered Users, Registered Users 2 Posts: 3,431 ✭✭✭Buffman


    https://www.boards.ie/discussion/comment/123526327#Comment_123526327

    You need to talk to a human somewhere along the line either via chat or call to switch from bill pay to PAYG, it is not a self-service item.

    The below is a general 'signature' and not part of any post:

    FYI, if you move to a 'smart' meter electricity plan, you CAN'T move back to a non-smart plan.

    You don't have to take a 'smart' meter if you don't want one, opt-out is available.

    Buy drinks in 3L or bigger plastic bottles or glass bottles or cartons to avoid the DRS fee.

    Public transport user? If you're sick of phantom ghost services on the 'official' RTI sources, check bustimes.org for actual 'real' RTI, if it's on their map it actually exists.



  • #20
    pacoraban
    Registered Users, Registered Users 2 Posts: 57 ✭✭pacoraban


    https://www.boards.ie/discussion/comment/123526487#Comment_123526487

    Well I've paid off the 24 month contract I had with them and never failed to meet a monthly repayment

    Tobi better be having a rest at 9 bells in the morning

    Human contact or other aside; In any event I'm free to transfer to any pay as you go plan of my choosing???



  • #21
    Buffman
    Registered Users, Registered Users 2 Posts: 3,431 ✭✭✭Buffman


    https://www.boards.ie/discussion/comment/123526673#Comment_123526673

    Yes, it's nothing really to do with your history, just the change from Bill pay to PAYG has to be done manually by an agent.

    You can change to whatever PAYG plans you want.

    The below is a general 'signature' and not part of any post:

    FYI, if you move to a 'smart' meter electricity plan, you CAN'T move back to a non-smart plan.

    You don't have to take a 'smart' meter if you don't want one, opt-out is available.

    Buy drinks in 3L or bigger plastic bottles or glass bottles or cartons to avoid the DRS fee.

    Public transport user? If you're sick of phantom ghost services on the 'official' RTI sources, check bustimes.org for actual 'real' RTI, if it's on their map it actually exists.



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  • #22
    pacoraban
    Registered Users, Registered Users 2 Posts: 57 ✭✭pacoraban


    https://www.boards.ie/discussion/comment/123531455#Comment_123531455

    Yeah its all sorted now. Got my preferred payg plan but they did try to sell me another contract deal.

    All straightforward after that just had to play the waiting game



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