Bought "Upsell" tickets for concert by mistake. Ticketmaster not interested

You keep calling it a scam despite it repeatedly proven that it wasn't a scam in anyway, your girlfriend just misread what she was buying.

People can hate Ticketmaster (which the majority do) but we still have to use them as they are essentially a monopoly in the market and thankfully I've had no personal issues using them (bar annoyance at fees).

They changed the venue of a gig from Button Factory to Vicar St, and now they want to charge me €5 per ticket to switch from a standing ticket to a seated ticket in Vicar St, which I'd have chosen from the start if they were available.

It's bad! That's a €5 exchange fee, on top of the difference in ticket price.

I wouldn't be changing my mind if they hadn't changed the venue.

You and your girlfriend just need to own your fcuk up. Get over it. Accept the blame, learn from it, and stop trying to blame everyone else for something they did NOT go.

OP, it must be absolutely exhausting to be constantly "on" the way you seem to be.

This is not a scam, this is not a conspiracy, this is not some shady attempt at stealing your money. It might make you feel better thinking that nothing is really your fault, that you're a victim of big business and these despicable corporations who are only out to separate you form your money. And trust me, I hate Ticketmaster like the rest of the world.

But this one is on your girlfriend. It's clearly stated that the ticket is not included.

Look on the bright side, now you don't have to go sit through a Justin Timberlake concert!

Is this not the whole point of the issue "bought by mistake" shows how easily it can be done when you are not tech savvy and under pressure with a timer in the corner.

OPs girlfriend isn't the first to fall for this and most certainly won't be the last when Ticketmaster can gain 180 quid for virtually nothing. If it is as obvious as everyone here is saying then no one would ever make that mistake.

Even Ryanair have warnings when booking with them to make sure you understand if something is out of the ordinary.

Maybe it was easy but its not being tech savvy to be able to read what's on screen in big letters. They obviously paid attention to the name of which gig in question, that the date was correct, etc… one does not need to be tech savvy to read the details when you are half way there. Just to pay attention.
They wont be the first or last to buy an upgrade instead of a ticket. But it was still a mistake by the OP's gf. We all make mistakes, no question. But the OP came on here to berate Ticketmaster for "duping" their GF, presumably to make justify their annoyance most likely to make themselves feel better.

apologies - I was originally looking at post #11 where there is a clock in the corner, which remined me of all the times I felt under time pressure using ticketmaster. Scanning that image in post #11 again while it does say show ticket not included, it also mentions "Standing" and "General Admission"