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Switching electric/gas providers (see first post for links)

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Comments

  • Registered Users, Registered Users 2 Posts: 1,834 ✭✭✭podge3


    Flogas are not renowned for their communication skills - what utility company is, I suppose.

    I actually got 2 letters from Flogas the other day. The first one I opened was the notification about the ending of my fixed term contract etc. The new rates were 0.00 cent unit rate for day and night with the €304 standing charge 😀

    Unfortunately the second letter had the correct rates, pity.



  • Registered Users, Registered Users 2 Posts: 7,496 ✭✭✭bren2001


    I could be wrong here but I remember a period of time where the BWG rate stated it ended in March. I then remember posting about this only to be corrected by someone else asking where in the T&Cs it was. It appeared to be gone. As the Certa deal was around at the time anyway, most people were advised to sign up for that as it had no end date.

    I could easily be misremembering tho.



  • Registered Users, Registered Users 2 Posts: 1,042 ✭✭✭xboxdad


    Yeah, I had the same… Instead of gas + electricity I got electricity twice, with one totally corrupted in terms of data..



  • Registered Users, Registered Users 2 Posts: 11,038 ✭✭✭✭OmegaGene


    I remember that too and the certa deal was the one to go for, this wasn’t around when I joined with the bwg deal, I would have moved in March myself but it proved tricky being on a stupid smart meter even though herself is working for bwg

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 1,042 ✭✭✭xboxdad


    Screenshot 2025-02-12 at 14.24.23.png

    So this is the screenshot I took when I signed up in July. See the "certa" text in the URL at the top of the image. …still got hit by the 31/03 end date.



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  • Registered Users, Registered Users 2 Posts: 11,749 ✭✭✭✭Red Silurian


    When did you sign up for the Certa deal? I signed up in August. If I recall correctly the offer became unavailable for few weeks/months but then came back?

    I'll still be keeping a close eye on my April bill and I'll make sure my March one compensates



  • Registered Users, Registered Users 2 Posts: 28 Croftman


    With Flogas on one of the affinity deals but has just expired. The best they can offer me now is Day 26.65, Night 20.77, Peak 31.52, SC €389 or Flat 24.91.

    Have done a bit of homework. Best Variable I can find is Energia Smart 33% which is Day 25.203, Night 13.496, Peak 26.415, SC €300.90.

    Best fixed is Electric Ireland 1 Year Flat 22.618 with €40 cashback.

    Worked out the unit usage based on last year and both are working out around the same EAB so unsure which to go with.



  • Registered Users, Registered Users 2 Posts: 1,042 ✭✭✭xboxdad




  • Registered Users, Registered Users 2 Posts: 11,749 ✭✭✭✭Red Silurian


    It hardly disappeared in July and reappeared in August as a 12 month deal did it?



  • Registered Users, Registered Users 2 Posts: 1,042 ✭✭✭xboxdad


    This whole story with the variable start dates and fixed end date doesn't make any sense. ..but hey, gotta move on..



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  • Registered Users, Registered Users 2 Posts: 11,749 ✭✭✭✭Red Silurian


    Not much makes sense in a private electricity market to be fair

    Does anybody know how to find out what was actually on the contracts we signed last year? There's no copy in my email inbox



  • Registered Users, Registered Users 2 Posts: 7,496 ✭✭✭bren2001


    The certa in the url is a bit of a red herring, the url also says "fuelType=gas" but its electricity. Its the "offerID=" that matters. Changing this enabled people to cycle through the deals to find an appropriate one, everything else in the URL is irrelevant really.

    You may have signed up for the BWG deal, I cannot remember what the correct offerID was for Certa or BWG.



  • Registered Users, Registered Users 2 Posts: 76 ✭✭TabbyLongTails


    is the certa deal back? What’s the url?



  • Registered Users, Registered Users 2 Posts: 11,038 ✭✭✭✭OmegaGene


    i found my welcome letter which contains all the terms and conditions and outlines the cut off period and end date, there was no contract sent to me via email

    IMG_8697.jpeg

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 11,749 ✭✭✭✭Red Silurian


    Must see if I can find mine, I suspect It's been shredded though



  • Registered Users, Registered Users 2 Posts: 3,032 ✭✭✭Buffman


    The Flo 'deals' are the only fixed term I've seen in the domestic market that don't have the 'standard' 12/24 months from sign-up contract time frame. Personally I was on a 13.5 month contract and I see others here are on less than 12 months.

    Hopefully they'll offer something decent before March 31st, otherwise Tuesday April 1st might set a record for the amount of switches in 1 day!

    The below is a general 'signature' and not part of any post:

    FYI, if you move to a 'smart' meter electricity plan, you CAN'T move back to a non-smart plan.

    You don't have to take a 'smart' meter if you don't want one, opt-out is available.

    Buy drinks in 3L or bigger plastic bottles or glass bottles or cartons to avoid the DRS fee.



  • Registered Users, Registered Users 2 Posts: 11,038 ✭✭✭✭OmegaGene


    the bwg deal was negotiated between the company and flo gas on tbe basis of a certain number of sign ups and even though they pushed it out to all the employees expecting it to hit the target in March they didn’t get the numbers so it was extended but the termination date didn’t change, the deal was intended to be reviewed depending on sign ups so they could negotiate again

    If I hear anything from the bwg head office I will share it here

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 4,570 ✭✭✭Roberto_gas


    Gas letter received today..had signed up in may but still contract expiring end of March !



  • Registered Users, Registered Users 2 Posts: 138 ✭✭damestreet007


    anyone else thinking to wait until march to switch for those at end of contract? i've got an ev so thinking to get energia day/night rate but i can wait



  • Registered Users, Registered Users 2 Posts: 523 ✭✭✭The lips


    No doubt other providers are watching, there will be a deal worth holding out for advertised last week in March I'd say…my renewal variable price is the very same as I am paying now on the BWG dual offer 21.5 & 7.45 ex vat so no need to panic just yet.

    Post edited by The lips on


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  • Moderators, Home & Garden Moderators, Recreation & Hobbies Moderators Posts: 7,766 Mod ✭✭✭✭delly


    I haven't actually spoke to anybody in FloGas, but is that gas price not only for new customers? The renewal rate on the site is much higher.



  • Registered Users, Registered Users 2 Posts: 523 ✭✭✭The lips


    Flogas sent emails to most that are on the BWG deal to expect a new offer. Then a letter was posted to the house to explain the variable rate the customer would exit the BWG deal onto, the variable rate is the same as the BWG deal.

    This variable rate is a stop gap while they negotiate a new offer no doubt.

    I would expect suppliers legally have to give notice of any rate or tarrif changes, that is what the letter is about.



  • Registered Users, Registered Users 2 Posts: 382 ✭✭Gerard93


    Yes they mention it in the email the letter was to to cover their regulatory compliance

    Another thing to note VAT is going back to 13.5% April 1st out UK neighbours have a 5% VAT rate on Electricity 😳



  • Registered Users, Registered Users 2 Posts: 11,038 ✭✭✭✭OmegaGene


    The letter is a legal requirement from all supplier now

    my letter doesn’t mention a variable rate but says I will be on the standard rate which is not good

    Day goes from 0.2402 to 0.3753

    Peak goes from 0.2841 to 0.4440

    Night goes from 0.1872 to 0.2926

    Eab goes from €1222 to €1753

    The internet isn’t for everyone



  • Registered Users, Registered Users 2 Posts: 10,028 ✭✭✭✭CoBo55


    The two 24hr plans you mention aren't available on an activated smart meter.



  • Registered Users, Registered Users 2 Posts: 1,042 ✭✭✭xboxdad


    They did not include the details of the variable/new plan in the letter sent to me.

    They only included the details of my current plan that's ending - citing the regulatory reason.

    Are you sure you aren't confusing the two? It'd be weird if they sent a different letter to different customers.



  • Registered Users, Registered Users 2 Posts: 4,570 ✭✭✭Roberto_gas


    no thats not true ppl will move onto standard tariffs



  • Registered Users, Registered Users 2 Posts: 206 ✭✭bleaks


    Anyone concerned rates might increase over the next few weeks/months with the cost of repairs after Eowyn?

    Also in the BWG deal ending end of March boat. Need to lock in something decent after it considering there will be no further energy credits next year.



  • Registered Users, Registered Users 2 Posts: 28 Croftman


    The rate I have down is wrong sorry but it is available but the EI rate is 23.82 not 22.618 and it's with a €50 cashback.

    I'm out of contract now so need to decide what to do or hold off a few weeks for the BWG deal maybe.



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  • Registered Users, Registered Users 2 Posts: 11,038 ✭✭✭✭OmegaGene


    The internet isn’t for everyone



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