Garmin watch repair Dublin

Cunning Alias · 31-01-2025 05:56PM #1

Hi All

The battery/charging port on my Fenix 6s pro seems to have a critical failure. Freezes any time a charging cable is connected and when I do have it on, the battery drains from full to empty in 3 hours.

It is 2.5 years old and Garmin support did not offer a repair option or replacement when I contacted them. The 6 series is retired so they only offered a small discount on one of the new ones. I know they don't have to do anything after 2 years but I expected something for such an expensive device that was only used when exercising.

Is there anywhere that offers a repair service in Dublin or elsewhere in the country?

Esel · 01-02-2025 07:58AM

Small Claims Court.

Cunning Alias · 01-02-2025 06:14PM

https://www.boards.ie/discussion/comment/123122638#Comment_123122638

Over 2 years old unfortunately

Esel · 01-02-2025 09:41PM

https://www.boards.ie/discussion/comment/123124290#Comment_123124290

That's the warranty.

Afaik, for expensive items (such as TVs etc) the expected lifetime of the item is usually a lot longer than the warranty period. 6 years plus for a TV is a reasonable expectation on the part of the consumer.

The SCC would probably rule in your favour in the case of your watch. Odds are Garmin would settle before the case, by either a refund or a new watch.

Research it anyway. Other posters may advise further.

godtabh · 01-02-2025 09:48PM

don’t you have to prove a manufacturing defect for this to be successful?

And if you did win any payout with be less the 3 years of use the OP had?

Garmin watch repair Dublin

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